Home Improvement Supply Reviews - 2,793 Review - 9.3/10
Home Improvement Supply Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 14% | 15% |
Negative | 5% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Home Improvement Supply
Showing 1 - 20 of 2,793
Kevin
Post-Delivery Feedback
Jan 07, 2025
Pricing, including shipping, was actually much less than purchasing locally.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bob the builder
Site Experience Feedback
Jan 05, 2025
Very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jay
Site Experience Feedback
Jan 05, 2025
I want to know when these will be delivered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scooter
Site Experience Feedback
Jan 05, 2025
Looking for Bulk pipe seals in multiple colors. Found and got them with in 30 mins.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sample selection
Site Experience Feedback
Jan 05, 2025
Very easy shopping experience. I’m in the early stages of deciding on a vinyl siding for my home. Purchasing the samples was so quick and simple, it’s very likely I’ll purchase vinyl siding from here as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Etza
Site Experience Feedback
Jan 04, 2025
Good prices and brands
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
betty lou
Site Experience Feedback
Jan 04, 2025
initially had trouble loggin so call the lady I talked with was very helpful she placed my order for me. which was great as I am visually limited and shopping on line is difficult.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Jan 03, 2025
Site was easy to navigate and very easy to find what i was looking for. Checkout was a breeze!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Bentley
Post-Delivery Feedback
Jan 03, 2025
My order made it to my door days before expected arrival, I am very pleased!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ryan
Site Experience Feedback
Jan 02, 2025
Seems to be a good deal for shutters
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
CoolKid
Site Experience Feedback
Jan 02, 2025
It has everything I was looking for or needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Angel
Site Experience Feedback
Jan 02, 2025
Easy to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Just a guy trying to fix things in NC
Site Experience Feedback
Jan 01, 2025
Items in search of were easy to find on the website. Checkout is simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DM
Site Experience Feedback
Dec 22, 2024
Ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
DM
Post-Delivery Feedback
Jan 01, 2025
I found the site by looking for a certain product and the product was on sale.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Timothybd
Site Experience Feedback
Dec 14, 2024
It all was straight forward and worked. Could use real pictures and links to product page
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Logan
Site Experience Feedback
Dec 12, 2024
Great and priced well:)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Logan
Post-Delivery Feedback
Dec 31, 2024
Had just what I needed at a nice price, delivery was fast and everything came perfect. Nothing broken or missing!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 31, 2024
Ok so far but need more discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jw
Site Experience Feedback
Dec 31, 2024
Had a little trouble ordering it keep wanting me to order more than I marked. But finally got it. Everything else went fine
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Capt
Site Experience Feedback
Dec 31, 2024
Good prices and the free shipping is reason I ordered. Pi
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »