Home Improvement Supply Customer Reviews
Home Improvement Supply holds a 9.2/10 overall rating and 326 verified post-delivery reviews on Bizrate.
Home Improvement Supply Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 87% |
 Neutral | 8% | 10% |
 Negative | 7% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 84% |
Neutral | 16% | 13% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Home Improvement Supply
Showing 1 - 50 of 2,928
Flavius
Site Experience FeedbackSep 3, 2026
It was easy to get what I wanted to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fishingfool
Site Experience FeedbackSep 3, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Was happy with the ease of the purchase, and that it included free shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Big Dad
Site Experience FeedbackSep 3, 2026
Website was fine but I did call a couple weeks ago and the lady I talked to was not very helpful.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jamie l
Site Experience FeedbackSep 3, 2026
easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adman Handyman
Site Experience FeedbackSep 3, 2026
Could not place order over phone. Checkout was not completely clear on the shipping expense
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joan
Site Experience FeedbackSep 3, 2026
Looking to purchase vinyl shaker shingles and came across your website. Ordered color samples to help select color
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jen
Site Experience FeedbackSep 3, 2026
Website was very user friendly, easy to get my product ordered and on its way.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Refurnished
Site Experience FeedbackSep 3, 2026
All good, I found what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackSep 3, 2026
Check out was hard
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
mike
Site Experience FeedbackSep 3, 2026
so far so good will know more when i receive the item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 3, 2026
Product arrived on time and performed as advertised
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Toottoot
Post-Delivery FeedbackSep 3, 2026
I contacted customer support because the color of the air vent that I ordered looked to be correct online, but, after seeing it in person, it is not the right color, so, I wanted to exchange it. Not only, was I told that I cannot exchange it because you don’t have an exchange policy, but, I will have to pay the shipping fees and that there will be a 20% restocking fee, also. Why would anyone have the confidence of shopping with you with all of these penalties and practices of your company? You guys really need to do better by your customers.
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
Sheet metal bender
Site Experience FeedbackSep 2, 2026
I’m happy with my purchase no problem at all
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bub82
Site Experience FeedbackSep 2, 2026
Everything went very well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Valek
Site Experience FeedbackSep 2, 2026
First time, so far so good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tovi
Site Experience FeedbackSep 2, 2026
Received the product that I ordered, and everything looked as described on the website.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Innovative
Site Experience FeedbackSep 2, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Alp
Post-Delivery FeedbackSep 2, 2026
We have ordered roof boots in the past. Both times the ordering and delivery went very well. Repeat cuatomer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
Phat Pat
Site Experience FeedbackSep 2, 2026
Love it I love metal roofing tools and great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Erick
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ToTall
Site Experience FeedbackSep 2, 2026
great experience 2nd time ordering, deff. will be back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bob
Post-Delivery FeedbackSep 2, 2026
this place was awesome better price and fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
bangerblast@gmail.com
Site Experience FeedbackSep 2, 2026
All around great experience!!!❤️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MERT CONSTRUTION
Site Experience FeedbackSep 2, 2026
IT IS EXCELENT FIVE STAR
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackSep 1, 2026
Found it a little frustrating that I could not use our business address for payment because I am having it shipped to my home address. We are a not for profit that has no office address, so we use our PO Box address or our treasurers address for our bank card. The site would not let me use an address other than my home address for the billing, so. I simply charged it to my personal credit card. I have not had this difficulty with other sites before this.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 1, 2026
Went well
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A-Hart
Site Experience FeedbackSep 1, 2026
Found what I wanted for a decent price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PJP
Site Experience FeedbackSep 1, 2026
was led to believe there were promo codes for discounts - NO
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Mateo
Site Experience FeedbackSep 1, 2026
I was very pleased to be able to place an order for this product and have it be shipped for free. The shipping advertised was quicker than most (2 days). I hope that is indeed the case. Amazon also had free shipping, but the price was $7 higher and the shipping was advertised as a week.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TonyWyoming
Site Experience FeedbackSep 1, 2026
Easily found what I needed. Process was easy. The fast & free delivery are greatly appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maynard
Site Experience FeedbackSep 1, 2026
All positive except length of strings not listed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jonesy
Post-Delivery FeedbackSep 1, 2026
Great tools great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jay
Site Experience FeedbackAug 31, 2026
I’m not sure exactly if I am ordering the correct color samples for the siding that I plan to buy. Maybe more clarity of what siding matches the color samples
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fred
Site Experience FeedbackAug 31, 2026
Very easy to make an order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mack
Post-Delivery FeedbackAug 31, 2026
👍
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
sjn001tvh
Site Experience FeedbackAug 31, 2026
Needed a sample of the hydro shield to test on my client's gutter system.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Tony
Site Experience FeedbackAug 31, 2026
Overall it was easy to find what I was looking for. Been wanting a pair of roof walker botos for a while. Simple process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 31, 2026
Quick and easy hope qulity and shipping are good too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Salk
Site Experience FeedbackAug 31, 2026
I had a few questions before I placed the order so I called the listed number and was connected to a very well informed and helpful young lady. She answered all of my questions then I returned to the web site to order. the ordering process was very simple. All together it was a pleasant process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Newbuild
Site Experience FeedbackAug 31, 2026
great options. Need to be able to upload drawing instead of just pictures
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joe
Site Experience FeedbackAug 30, 2026
Great nothing special
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DM
Site Experience FeedbackAug 30, 2026
Good except there was an initial glitch in setting the shipment choice. It took refreshing the page a couple of times to work.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Snortwheez
Post-Delivery FeedbackAug 30, 2026
I recently purchased some National Whitetail Institute food plot seed from HIS.This is my 2nd year dealing with them. There prices are good & the customer is very helpful as well. It always shows up on time if not early.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Max b
Site Experience FeedbackAug 30, 2026
Good, prices were competitive and shipping was mostly reasonable
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Grace wins
Site Experience FeedbackAug 30, 2026
U was able to find everything I need and am happy with the cost and the shipping was free which was nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DIY Hobbyist
Site Experience FeedbackAug 30, 2026
I am happy with the price of the product at HIS compared with other stores. Free shipping is great! I will have to wait for the item to arrive before commenting on the quality of delivery an the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ferny
Site Experience FeedbackAug 30, 2026
Was the only website that had this back pack color I was looking for. And easy to check out and trusted website as I did my research of course.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greg James
Site Experience FeedbackAug 30, 2026
Easy to navigate website. Good product description along with how to install videos helped me make the decision to buy the item. I was surprised at the price to ship $225 of product. $60 seems high but I did compare prices on Amazon and for the same price I got 40% product but it was very close in terms of total costs because I could have ordered another quantity to come close to the same costs because shipping is free with Amazon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10