Home Improvement Supply Customer Reviews
Home Improvement Supply holds a 9.1/10 overall rating and 329 verified post-delivery reviews on Bizrate.
Home Improvement Supply Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 87% |
 Neutral | 8% | 8% |
 Negative | 7% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 83% |
Neutral | 15% | 13% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Home Improvement Supply
Showing 1 - 50 of 2,907
Online Shopper
Post-Delivery FeedbackSep 14, 2026
The shipping was super fast. A couple days. Everything was wrapped nice and the online website was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
RobW
Site Experience FeedbackSep 14, 2026
Smooth transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
Checkout was easy, but the site and logo look very outdated. The brand also isn't memorable. Customer support was quick to respond.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
fishingfool
Post-Delivery FeedbackSep 14, 2026
every thing was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 14, 2026
could not determine expected delivery date
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Rheafly
Site Experience FeedbackSep 14, 2026
It was pretty quick since I was just ordering a sample. I wish I could see the siding on a home or other pictures
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zeke
Site Experience FeedbackSep 13, 2026
Bought 5 sets off a friend and needed 1 more set.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry
Site Experience FeedbackSep 13, 2026
Ez to checkout and shipping is fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GOM
Site Experience FeedbackSep 13, 2026
the site was easy to manuver thru product selection was good priceing was competitive and the shipping was also good and free .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Penithou
Site Experience FeedbackSep 13, 2026
Great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CC
Site Experience FeedbackSep 13, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Bert
Site Experience FeedbackSep 12, 2026
The website check out was slow and needed to be corrected over and over on the autofill.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Kingdom Work
Site Experience FeedbackSep 12, 2026
Ive ordered j channel and double dutch siding for my last job and I am very pleased with the delivery service and your products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackSep 12, 2026
Easy to purchase and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
Colors were a bit difficult to determine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr. Do it yourself.
Post-Delivery FeedbackSep 12, 2026
I would definitely recommend home improvement supply over big box stores. Their are prices are better, their online ordering system is efficient and very easy to navigate. In my experience, the free shipping was simply the icing on the cake. They kept me well informed of the shipping progress on a daily basis. Absolutely no complaints..!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
mike
Post-Delivery FeedbackSep 12, 2026
Ording was easy shipping was fast product was exhalent easy to install
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bd
Site Experience FeedbackSep 11, 2026
Very easy to use. Hade exactly what I needed.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chapo
Site Experience FeedbackSep 11, 2026
Very easy to navigate through the website. Good information on all products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Remclean
Site Experience FeedbackSep 11, 2026
Was recommended by a fellow contractor. App works great. Waiting to see what the delivery and quality is like. ¹
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ty
Site Experience FeedbackSep 11, 2026
Very good experience overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
No problem,at all I found what I needed
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
z
Site Experience FeedbackSep 11, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Contractor
Site Experience FeedbackSep 11, 2026
All good so far
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Joe
Site Experience FeedbackSep 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Machine
Site Experience FeedbackSep 11, 2026
Easy order
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Houston84Jesus
Post-Delivery FeedbackSep 11, 2026
All my orders arrived on time and the products have been performed really well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tyler
Site Experience FeedbackSep 11, 2026
Great website with good value
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bart
Site Experience FeedbackSep 11, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 11, 2026
I originally received the wrong item as described on the website. After calling and talking with Alexis the issue was resolved expediently and I am overjoyed with the support I received! Telling all my friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
BRO
Site Experience FeedbackSep 10, 2026
Friendly website and easygoing, also free shipping! Is nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trev
Site Experience FeedbackSep 10, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Linder
Site Experience FeedbackSep 10, 2026
I actually googled Egress Window’s This One was one of the first ones I came up. This is one of the sizes that I was looking at and with the steps included. Home Depot also had one, but it was more money so I gave This One a shot.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Anyone469?
Site Experience FeedbackSep 10, 2026
This survey took a long time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gjjew
Site Experience FeedbackSep 10, 2026
Quick and smooth transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Site Experience FeedbackSep 10, 2026
I was referred to to HSI by Lomanco
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosie
Site Experience FeedbackSep 10, 2026
Shipping a little steep but need this product…
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Painter dude 419
Site Experience FeedbackSep 10, 2026
Don't make many online purchases,however , this was easy to do! As a painting business owner I will recommend to customers and other contractors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jp home
Site Experience FeedbackSep 10, 2026
It was a great experience it was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 10, 2026
Seems straight forward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
batman
Site Experience FeedbackSep 10, 2026
so far so good. they were on sale and I need them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AT
Post-Delivery FeedbackSep 10, 2026
When I ordered, I missspelled my e-mail address. The customer service person was nice and updated it immediately. When I called regarding the parts, the gentleman didn't know the specification of the parts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
Online Shopper
Site Experience FeedbackSep 9, 2026
Promo code predictably did not work
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
kim
Site Experience FeedbackSep 9, 2026
Easy to order and reasonable prices.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
sara rose
Site Experience FeedbackSep 9, 2026
it was very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
None
Site Experience FeedbackSep 9, 2026
Very easy
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Leo
Site Experience FeedbackSep 9, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kenny
Site Experience FeedbackSep 9, 2026
Interaction was good and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10