Home Improvement Supply Customer Reviews
Home Improvement Supply holds a 9/10 overall rating and 293 verified post-delivery reviews on Bizrate.
Home Improvement Supply Rating
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 81% |
 Neutral | 8% | 6% |
 Negative | 10% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 16% | 16% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Home Improvement Supply
Showing 1 - 50 of 2,834
SevPro Installations
Site Experience FeedbackJul 31, 2026
It was a very good experience to order from -HIS- Everything was simple and straight forward!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CoCo
Site Experience FeedbackJul 31, 2026
Found exactly what I needed, easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BG
Site Experience FeedbackJul 31, 2026
Easy to navigate. Nice products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jochs396
Site Experience FeedbackJul 31, 2026
I needed an aluminum brake and bought one here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Cass
Site Experience FeedbackJul 31, 2026
Everything was great, thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackJul 31, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sapphire
Site Experience FeedbackJul 31, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KPS419
Site Experience FeedbackJul 31, 2026
So far so good, taking a chance on a new site. Fingers crossed my order shows up and is what I ordered.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 31, 2026
Best price by far. Super fast shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Joey
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackJul 30, 2026
Good experience no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
onoitsono
Site Experience FeedbackJul 30, 2026
Overall, the transaction was pretty smooth. I looked to see if there were other items, but I think I plan to get them from a local place. I just couldn't get this one part anywhere else seemingly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
bill
Site Experience FeedbackJul 30, 2026
Good deal
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Bibbif
Site Experience FeedbackJul 30, 2026
I found the railings that I was looking for .
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
curt
Site Experience FeedbackJul 30, 2026
smooth transaction, easy checkout and good pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hal
Site Experience FeedbackJul 30, 2026
I felt the site was a little slow and also a little confusing. I’m only ordering samples and I wasn’t sure which one I wanted or needed because you had more than one each costing $15 plus tax which I think is a little high. There were a lot of samples that I don’t even need because it’s not the color we’re looking for so to me that is a waste but your prices look pretty decent as long as I can get free shipping we will see
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
JENN
Site Experience FeedbackJul 30, 2026
It was very helpful and easy to do
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
SkotLaRock
Site Experience FeedbackJul 29, 2026
Great website. Easy to navigate and check out is an ease. Best prices around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackJul 29, 2026
I think it's pretty good and they gave you plenty of choices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Bigs
Site Experience FeedbackJul 29, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bee
Site Experience FeedbackJul 29, 2026
I needed to replace a Larson storm door lock set and door sweep.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackJul 29, 2026
Loved the ease of use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gregory
Site Experience FeedbackJul 29, 2026
This was a breeze. I went to the local Home Depot and the shutters were very high priced. I went on found your shutters excellent price choice of colors and it was easy to check in. Check out pay and take this survey real quick real easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 29, 2026
All good, Item received sooner than I expected! Here we have 3 weeks hot summer like heat-on-a-oven! Appreciate the rapid delivery and customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kingdom Work Feedback
Site Experience FeedbackJul 29, 2026
Easy to use and love the in stock and variety of different options available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
Easy to use and find products
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JohnG
Site Experience FeedbackJul 29, 2026
I called to verify the color of the pipe penetration which was not shown on the web page. the person assisting me was very thorough , called to check. I have confidence in her response.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
Hope it’s the right blue glad to be able to get sample
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Scott
Site Experience FeedbackJul 28, 2026
Website is easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rio
Site Experience FeedbackJul 28, 2026
Good but have not been notified about a delivery date for my order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Rocky
Site Experience FeedbackJul 28, 2026
Would have liked more pictures and description like demensions of the motor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dp
Site Experience FeedbackJul 28, 2026
Great company to order from. Fair priced and always receive shipment on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noone
Site Experience FeedbackJul 28, 2026
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 28, 2026
Good so far, let me see the quality of the product then ask me.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Cs
Site Experience FeedbackJul 28, 2026
It’s was medium tonuse
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Dyodis
Site Experience FeedbackJul 27, 2026
Found what I needed quick with a fast check out
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Sarge
Post-Delivery FeedbackJul 27, 2026
Everything was great no complaints at all. Product was actually better than the description had and delivery was sooner than they said it would be.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Sheeba
Site Experience FeedbackJul 27, 2026
The primary reason for my order is being able to get it by the promised date/ other sites said it would be here on 27-30th. but after placing in the shopping cart was changed to august 3-4th which is too late for my job. No one carries this product in stock. After some searching on the internet came across HIS. seems like this is the best way to cut the middle man. <3 "free" shipping" and love even more getting the product by the 30th. This is EXCELLENT imo. I will be looking to HIS for future online orders. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greg
Site Experience FeedbackJul 27, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hotpcmman
Site Experience FeedbackJul 27, 2026
The HIS website was great. I was able to find what I needed to climb a steep 8/12 roof pitch. I purchased a 36" pitch roof hopper. HIS had the best price at the time. It would be good to add a save button to come back without retyping my information if I didn't buy anything at that time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Odie
Post-Delivery FeedbackJul 27, 2026
No problems at all. Easy to find part I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Polish falcon 49
Site Experience FeedbackJul 27, 2026
Had a great experience with this website. Very easy to work with. Highly recommend
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ray
Post-Delivery FeedbackJul 27, 2026
It seemed like the best place to get what I needed, which had multiple options for each product. I needed hinges and a lock for my deck gate. Originally I was just going to get one, then noticed the shipping charge which I didn’t like. So i figured since I need the other I might as well save on cost and get both. Still seemed like a good deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
nick
Post-Delivery FeedbackJul 27, 2026
I ordered 4 buckets of henry silicone roofing sealer. No fault of your but i got 3 full boxes and 1 empty box! One bucket was likely stolen in shipment.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 9
SCOOTER
Site Experience FeedbackJul 27, 2026
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 27, 2026
Great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kirkster
Site Experience FeedbackJul 27, 2026
Easy website to use and great price
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
DJPJ
Site Experience FeedbackJul 27, 2026
So far so good - Will know when I get the products
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Novice repair
Site Experience FeedbackJul 27, 2026
Difficult time finding assurance if the product would work well with an EDPM roof and how to prepare the roof for the pee and seal product.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6