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Home Improvement Supply Reviews - 290 Post-Delivery Reviews - 9.2/10

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Most Current Certification:
Jun 16, 2026
MBS was founded in 1944. MBS has branches in Ohio, Indiana, Michigan, Pennsylvania, and West Virginia. In all, there are 26 distribution centers across 5 states making MBS the premier distributor in the Midwest. In addition to being the industry leader in distribution of roofing, siding, kitchens, and so much more, MBS manufactures and markets one of the finest window and door systems offered today.

Home Improvement Supply Rating

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Post-Delivery Feedback - 290 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.1out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%85%
Neutral rating icon

Neutral

7%7%
Negative rating icon

Negative

7%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

9 out of 10

Site Experience Feedback - 2,445 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%80%
Neutral rating icon

Neutral

14%15%
Negative rating icon

Negative

4%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

Recent Reviews for Home Improvement Supply

Showing 1 - 50 of 2,735

  • David

    Site Experience Feedback

    Jun 15, 2026

    it was good for the most part, but i couldn't find how much comes in 1 case of siding.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • KW

    Site Experience Feedback

    Jun 15, 2026

    Different styles of the same color siding looked totally different even though they said they were the same. Very difficult to get a feel for what the product actually looks like. There was only 1 example per style.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Jemco

    Site Experience Feedback

    Jun 15, 2026

    Had exactly what I needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DS

    Site Experience Feedback

    Jun 15, 2026

    Concise, easy to use website

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Trose

    Site Experience Feedback

    Jun 15, 2026

    Website was one of the easiest I have used.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 15, 2026

    Easy

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mason

    Site Experience Feedback

    Jun 15, 2026

    Creating an account was difficult at first but once I figured it out everything else went smoothly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • bigk

    Site Experience Feedback

    Jun 15, 2026

    I can not evaluate my experience until I receive it.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • RJ

    Site Experience Feedback

    Jun 15, 2026

    No Issues. I did speak with an agent who explained the system very well to me which enabled me to breeze through the system and place an order .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doodle

    Site Experience Feedback

    Jun 15, 2026

    Excellent found the right product at the right price and color

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Irishman

    Site Experience Feedback

    Jun 14, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Yori

    Site Experience Feedback

    Jun 14, 2026

    Everything was simple and easy, very easy to navigate

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deb B.

    Site Experience Feedback

    Jun 14, 2026

    I was very happy to find this site. Even though I am getting part of my order in 4 days and the other part in 3-4 weeks, the price definitely made it worth my while! The website was very user friendly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • A.Speak

    Site Experience Feedback

    Jun 14, 2026

    Love the free shipping

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ryno

    Site Experience Feedback

    Jun 14, 2026

    Good site easy check out

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Helpme

    Site Experience Feedback

    Jun 14, 2026

    Easy

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Lucas

    Post-Delivery Feedback

    Jun 14, 2026

    Everything was very good but the shipping cost it’s high

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • MrMuggles

    Site Experience Feedback

    Jun 14, 2026

    ⭐️⭐️⭐️⭐️⭐️

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Nate Austin

    Site Experience Feedback

    Jun 14, 2026

    Very good selection of products just need prices updated more thoroughly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dave

    Site Experience Feedback

    Jun 14, 2026

    First time purchase with this supplier

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    Pretty decent.

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jimbo

    Post-Delivery Feedback

    Jun 13, 2026

    I ordered three different products. One of them was not as good as I thought

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 7
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • heman

    Site Experience Feedback

    Jun 13, 2026

    So far so good.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Patti

    Site Experience Feedback

    Jun 13, 2026

    My son found your website for putting up a missing railing. The website is easy to use, and, of course, free shipping is a Plus.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    The products are of good quality, and delivery takes place on the scheduled date.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chris

    Site Experience Feedback

    Jun 13, 2026

    Need better shipping time information

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Dean

    Post-Delivery Feedback

    Jun 13, 2026

    HIS had the product I needed for my project and it worked out great.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • williejab

    Site Experience Feedback

    Jun 13, 2026

    The website it was easy to get to, and ordering also easy very pleased.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Master Splinter

    Post-Delivery Feedback

    Jun 13, 2026

    Ordering was very easy. Getting to the tracking page was also easy, but once the delivery was late the eta was random, and didn't get an update of where it was for 2 days. Besides that the product was very good quality! The delivery guy was very helpful as well.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • Chris

    Post-Delivery Feedback

    Jun 13, 2026

    Got my boots right size and within 3 days

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • NM Home

    Site Experience Feedback

    Jun 12, 2026

    Easy to use. Helpful information available.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pete

    Site Experience Feedback

    Jun 12, 2026

    I purchased a aluminum brake from a online auction and needs repairs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • handrailing

    Site Experience Feedback

    Jun 12, 2026

    Had to contact Co. twice by phone. First to find out if they stocked a stair railing in the product I wanted. The agent and I figured out a box that allowed to switch between level railing to stair, problem solved. Had to make a second call when checking out. I had purchased product before and my shipping address to my 2nd home was showing up. Couldn't find the edit box. Called and the agent directed me to the top of the page, had to scroll up to find it, problem solved. Now I am 82 years old, and not the sharpest tool on a computer, but with a little help we got the job done.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • DIYer

    Site Experience Feedback

    Jun 12, 2026

    Everything was just fine and I found the product I wanted easily

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 12, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • TK

    Site Experience Feedback

    Jun 12, 2026

    Everything was fine

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Smeagle

    Site Experience Feedback

    Jun 12, 2026

    We will see when product comes.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 11, 2026

    It was great

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 11, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jeff

    Site Experience Feedback

    Jun 11, 2026

    Nice site but had problems checking out took 5 times

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TT

    Site Experience Feedback

    Jun 11, 2026

    I really wanted to buy some outside vinyl cornere post that were the same color as Oatmeal 1inch J channel but could not locate it. So I will use two J-channels and make a corner.

    • Overall Rating: 7
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Mnielsen

    Site Experience Feedback

    Jun 11, 2026

    Great supply and great prices. Will order from here again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rob

    Site Experience Feedback

    Jun 11, 2026

    I like free shipping like most of us, but it would've been nice if a overnight option existed... Hoping the boots are as good as opinions say... for the price it'd be a huge disappointment if they don't make me feel safer on the asphalt roof I need to walk (cleaning gutters)

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Bogdan

    Site Experience Feedback

    Jun 11, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dave J

    Site Experience Feedback

    Jun 11, 2026

    Second order very happy with company and product.. I will make future orders from here.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • GZ

    Site Experience Feedback

    Jun 11, 2026

    I found the item but only 1 in stock. Needed 2-3

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • ROJO

    Site Experience Feedback

    Jun 11, 2026

    All good with the exception that I couldn't checkout via the credit/debit button. I was able to complete the order via PayPal. Thanks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 11, 2026

    Good experience just dont understand what my family status has to due with supplys

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 10, 2026

    It was\nQuick, easy.All the information I needed was right there right in the description

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Ari

    Site Experience Feedback

    Jun 10, 2026

    The description of product and picture used in website are very accurate, I always receive products I order in a timely manner and good condition

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
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