HockeyMonkey Customer Reviews
HockeyMonkey holds a 8.9/10 overall rating and 762 verified post-delivery reviews on Bizrate.
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 81% | 83% |
 Neutral | 9% | 8% |
 Negative | 10% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 74% | 75% |
Neutral | 20% | 19% |
Negative | 6% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,788
BJ12
Site Experience FeedbackOct 24, 2026
Texted a question if I could take to local store for sharpening and forming and have not heard back. I went ahead and made the purchase as I feel confident local store will help me out.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Hello
Site Experience FeedbackOct 24, 2026
Great Website
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Andy
Site Experience FeedbackOct 24, 2026
Had the equipment I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blueline31
Site Experience FeedbackOct 23, 2026
Second time ordering. Came back because it was a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Milo
Site Experience FeedbackOct 23, 2026
Easy to find and navigate. Good selection and prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CZ
Post-Delivery FeedbackOct 23, 2026
Just was absolutely horrible when I called. Was hung up on twice and tried to cancel order but no customer support was available. Product and shipping is great just frustrating for a couple days.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 3
EM
Post-Delivery FeedbackOct 23, 2026
Great product selection, but I don't love paying for shipping. The more I spend, the higher shipping costs get and it's annoying.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Koz
Site Experience FeedbackOct 23, 2026
Good product selection, fair prices will purchase again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DHockey
Site Experience FeedbackOct 23, 2026
Put the item in my cart a couple days ago and the site would not go to checkout. It's a few days later and now it's working, but I would have ordered a couple days ago
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 22, 2026
It was quick and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Worriedfish
Site Experience FeedbackOct 22, 2026
great easy to find what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bart
Site Experience FeedbackOct 22, 2026
Everything went as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben
Site Experience FeedbackOct 22, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
Easy search good variety of pricing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
shipping
Site Experience FeedbackOct 22, 2026
Everything is good. Hate the shipping cost.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
OG
Site Experience FeedbackOct 22, 2026
N/A
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
HockeyDadd
Site Experience FeedbackOct 21, 2026
Bolt sms confirmation never arrived on my phone -- had to use email option. Added inconvenience.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 21, 2026
good experience overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kel
Site Experience FeedbackOct 21, 2026
I have always had an outstanding service. Albuquerque, NM could use a Hockey Monkey store. Hockey has exploded and we have to either go out of state or order Hockey equipment online. The ice rinks have extremely small pro shop geared mostly for kids.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MnRyan
Site Experience FeedbackOct 21, 2026
got a hockey stick for a birthday present.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Javi
Site Experience FeedbackOct 20, 2026
My intention with website was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chris34
Site Experience FeedbackOct 20, 2026
a little bit slow and antiquated.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JaneSchmo
Post-Delivery FeedbackOct 20, 2026
I had purchased from HockeyMonkey over 20 years ago, and glad to see still in business offering high quality apparel.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
POLO
Site Experience FeedbackOct 20, 2026
amazing experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Post-Delivery FeedbackOct 20, 2026
It was easy to find the items I was looking for, looking up size information and looking at reviews to see if it was what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
GVoh
Site Experience FeedbackOct 20, 2026
Great selection of clearance junior sticks. Overall, I’ve always had a good experience with HockeyMonkey online. Although the website is pretty slow moving and almost laggy at times, it is easy to navigate and I typically find the items I need at a great price.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 19, 2026
I wore a pair of the new compression with cup pants while playing hockey. Very comfortable and less bulky than wearing hockey shorts with cup over compression pants.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Gerber
Site Experience FeedbackOct 19, 2026
Great selection and prices. Just one suggestion, when a customer orders over $600 worth of hockey gear, it's a nice gesture to offer free standard shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
KErickson
Site Experience FeedbackOct 19, 2026
High-end products at competitive prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubba
Site Experience FeedbackOct 19, 2026
I liked the ease of finding the items I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackOct 19, 2026
The delivery was right on time. The item is also great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
billybobbyblue
Site Experience FeedbackOct 19, 2026
my experience was good, I enjoyed the verity of products. the only problem I had was shipping cost. thank you.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Hildy
Post-Delivery FeedbackOct 19, 2026
Ive bought from hockeymonkey sine they were first on the internet, the site is easy to use and have enough similar products to the one that I was looking for. Definitely just use HockeyMonkey. Billing is spelt wrong in the next question.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 18, 2026
Good wildly expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockey mom
Post-Delivery FeedbackOct 18, 2026
Hockey Monkey carried the correct hockey socks and stick tape we needed. All items came within a few days and were perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Badman2141
Site Experience FeedbackOct 18, 2026
I have had nothing but good experiences with hockey monkey. They have what I am looking for always, and the sale items always cover what my child needs so it is affordable to keep her in nice equipment. With kids constantly needing new gear as they grow; I recommend the website to other parents.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dslow26
Post-Delivery FeedbackOct 18, 2026
Got a really great price on a high end stick and they had all the specs I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
JMar
Post-Delivery FeedbackOct 18, 2026
Hockey gloves are great, great price, and quick delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Max
Post-Delivery FeedbackOct 18, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
BC
Post-Delivery FeedbackOct 17, 2026
Great prices and awesome customer service. I always check hockeymonkey.com first when I need hockey gear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Washy
Post-Delivery FeedbackOct 17, 2026
Hockey monkey is the best place to get all your hockey gear!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackOct 17, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 17, 2026
malia2001@yahoo.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paul
Post-Delivery FeedbackOct 17, 2026
I was very happy with the quality of the hockey bag i purchased and delivery time. Hockey Monkey has a good variety of products. My only complaint is that many items are listed as out of stock on the website.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Cav
Site Experience FeedbackOct 16, 2026
I was hoping to get free shipping on my items because i spent over $100. But it wouldn’t let me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JGATS007
Site Experience FeedbackOct 16, 2026
Prices were great, as was the selection. Affordable, Easy, and Convenient.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JakeR
Post-Delivery FeedbackOct 16, 2026
This was my first time using HockeyMonkey to order equipment. I recently purchased a Warrior Covert QR6 Team Senior Hockey stick. As a taller player, it was important for me to find the Team model that comes in the 63" length. HockeyMonkey had the item in stock and at the best price compared to other online retailers. Checkout was easy and the item shipped promptly. I was able to easily track the delivery using the FedEX information provided and the stick arrived 3-4 days later. Very happy with the item and the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
chatame
Post-Delivery FeedbackOct 16, 2026
very happy with purchase. items met expectation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackOct 15, 2026
Good selection, however website is very slow
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- On Time Delivery: 7
- Customer Support: N/A
Coach Smith
Site Experience FeedbackOct 14, 2026
Good stuff love the clearance stuff
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7