HockeyMonkey Customer Reviews
HockeyMonkey holds a 9.2/10 overall rating and 677 verified post-delivery reviews on Bizrate.
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 78% |
 Neutral | 9% | 10% |
 Negative | 7% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.1 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 19% | 19% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,720
Online Shopper
Site Experience FeedbackAug 3, 2026
Good.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Greg
Site Experience FeedbackAug 3, 2026
A good deal that was recommended to me. I did not expect such a big shipping fee.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 3, 2026
Great experience and options as always!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackAug 3, 2026
Good experience as always, Hockey Monkey always has a good selection and cheaper prices compared to the same product found elsewhere. the only exception to the shopping experience this time when I was in my shopping cart the load times for clicking on anything seemed extra slow. I would also like more filtering options on the equipment (sticks - flex point, gloves - fit profile, etc.) but I can find that information in the description or with a quick google search.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Post-Delivery FeedbackAug 3, 2026
Good overall selection and pricing, only negative was too high of a threshold for free shipping
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
Hockey Mom CS
Post-Delivery FeedbackAug 3, 2026
Easy browsing and purchase checkout. Had some difficultly understanding the third party tracking app. But it didn’t matter was able to see it other ways. Product was in perfect condition and just as the website described. Quick process and great price.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
RAlto6
Site Experience FeedbackAug 3, 2026
Website works pretty well. It’s fairly easy to get around. Not crazy about Apple Pay option and the $14 shipping charge tacked on at the last minute, but I guess when you get something at such a discount you don’t think much of the shipping charges…
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
It was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Site Experience FeedbackAug 3, 2026
great prices and selection, easy to navigate site, had trouble during checkout. item was in cart, then disappeared and couldnt process checkout. tried a few times and kept getting an error. Waited 10 minutes and it worked.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Easy to use and search items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dustbunny
Site Experience FeedbackAug 3, 2026
Buggy and hard to load
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Justin
Site Experience FeedbackAug 2, 2026
Nothing bad to say
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Davey Dean
Site Experience FeedbackAug 2, 2026
Recommend by AI for a pair of shorts I was looking for on sale
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Matt G
Site Experience FeedbackAug 2, 2026
Solid overall experience, found the wheels and bearings I needed quickly!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Billc
Site Experience FeedbackAug 2, 2026
Great prices and good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dad is broke
Site Experience FeedbackAug 2, 2026
The website was great overall although it did load slowly between pages as I looked at items.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
tmo
Site Experience FeedbackAug 2, 2026
Horrible loading time
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Degrandi
Post-Delivery FeedbackAug 2, 2026
I don't have places to buy ice hockey gear here in Brazil. Hockey Monkey provides great prices and a incredible shipping time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mom2hockey
Site Experience FeedbackAug 2, 2026
I would have liked shipping options to get it faster
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmy
Site Experience FeedbackAug 2, 2026
Purchased two pairs of skates that cost the price of one pair… good deal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jwal
Site Experience FeedbackAug 1, 2026
Paypal and Google pay took a while to work. Had to refresh and resubmit several times.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Chris
Site Experience FeedbackAug 1, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Batch
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackAug 1, 2026
Quick easy and efficient process
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
MM-
Site Experience FeedbackAug 1, 2026
great pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elittle
Site Experience FeedbackAug 1, 2026
Easy to navigate and sort items from phone. Good description of product and clear photos helps makes purchasing easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
JD412
Post-Delivery FeedbackAug 1, 2026
I was able to find a stick that was out of stock locally. Delivery arrived within one week. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Eric21
Site Experience FeedbackAug 1, 2026
it took me 2 days to check out, the save buttons appeared frozen and I couldn't make payment. It was not my laptop as I just made purchases on Amazon and Hockey Stick Man web sites
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
N/A
Site Experience FeedbackAug 1, 2026
None to share
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Grumpy
Site Experience FeedbackAug 1, 2026
Good experience... DO NOT give out or sell my info.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Review by Berg
Site Experience FeedbackAug 1, 2026
Ok experience mainly enjoyed the pricing
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Allen
Site Experience FeedbackAug 1, 2026
Great price and easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackJul 31, 2026
Was disappointed that I did not receive my 15% off.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jon
Site Experience FeedbackJul 31, 2026
Easy to use and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AIDS
Site Experience FeedbackJul 31, 2026
It was good got what I needed at a reasonable price but the shipping cost
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Barrsy
Site Experience FeedbackJul 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TerBear
Site Experience FeedbackJul 31, 2026
Simple and stressful free...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackJul 31, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Rjlhockey88
Site Experience FeedbackJul 31, 2026
Little glitchy on my phone but easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Simple enough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ryder
Site Experience FeedbackJul 31, 2026
Hockey Monkey is super helpful we get all of our gear from here ands it has great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Great experience I almost exclusively use hockey monkey for online purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kor
Post-Delivery FeedbackJul 31, 2026
Skates are garbage. Already used one time so I cant return. 4 pair of mission skates but these are horrible and wont be used.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
rydog
Site Experience FeedbackJul 30, 2026
speedy, quick, and was not a hassle to get to the product I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Hck57
Site Experience FeedbackJul 30, 2026
Thats good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockeymom19
Site Experience FeedbackJul 30, 2026
All good. Just expensive shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Good selection and good prices. The website is slow and buggy when using the mobile though. Im an indecisive shopper and look at things 100 times before I make a purchase.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Kelly
Site Experience FeedbackJul 30, 2026
Always love shopping at hockey monkey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
It was difficult to select the "pick up" option for shipping, especially when prompted to enter all of the other necessary info for the purchase.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9