HockeyMonkey Customer Reviews
HockeyMonkey holds a 9.2/10 overall rating and 677 verified post-delivery reviews on Bizrate.
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 80% |
 Neutral | 9% | 8% |
 Negative | 7% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.1 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 19% | 20% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,710
Ann
Site Experience FeedbackJul 31, 2026
Was disappointed that I did not receive my 15% off.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jon
Site Experience FeedbackJul 31, 2026
Easy to use and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AIDS
Site Experience FeedbackJul 31, 2026
It was good got what I needed at a reasonable price but the shipping cost
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Barrsy
Site Experience FeedbackJul 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TerBear
Site Experience FeedbackJul 31, 2026
Simple and stressful free...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackJul 31, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Rjlhockey88
Site Experience FeedbackJul 31, 2026
Little glitchy on my phone but easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Simple enough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ryder
Site Experience FeedbackJul 31, 2026
Hockey Monkey is super helpful we get all of our gear from here ands it has great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Great experience I almost exclusively use hockey monkey for online purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kor
Post-Delivery FeedbackJul 31, 2026
Skates are garbage. Already used one time so I cant return. 4 pair of mission skates but these are horrible and wont be used.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
rydog
Site Experience FeedbackJul 30, 2026
speedy, quick, and was not a hassle to get to the product I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Hck57
Site Experience FeedbackJul 30, 2026
Thats good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockeymom19
Site Experience FeedbackJul 30, 2026
All good. Just expensive shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Good selection and good prices. The website is slow and buggy when using the mobile though. Im an indecisive shopper and look at things 100 times before I make a purchase.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Kelly
Site Experience FeedbackJul 30, 2026
Always love shopping at hockey monkey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
It was difficult to select the "pick up" option for shipping, especially when prompted to enter all of the other necessary info for the purchase.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Izzy
Site Experience FeedbackJul 30, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MCB
Site Experience FeedbackJul 30, 2026
Great Deals on good equipment
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
Yes
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Milan
Site Experience FeedbackJul 30, 2026
No problems at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Igchmst
Site Experience FeedbackJul 30, 2026
As a promotion I was sent 15%discount code for one clearance item, this code didn’t work on the item I purchased. I was on the phone for an hour waiting for a customer service representative without any luck. I opted a text message and didn’t get any replies. Will not shop at this store anymore. There was no option to deliver it to Hockey Monkey store in Farmingdale for some reason. Very disappointed.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
imac45
Post-Delivery FeedbackJul 30, 2026
Purchased skates with free shipping, but also more items for a total of USD900, still I was charged with USD 60 for shipping charges, didn't received any order confirmation to my email,very difficult to reach customer service
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- On Time Delivery: 8
- Customer Support: 3
Hockeydad
Site Experience FeedbackJul 30, 2026
Easy to navigate. Nice deal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
redeye
Site Experience FeedbackJul 30, 2026
so far so good ....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kev
Site Experience FeedbackJul 30, 2026
Good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jill
Site Experience FeedbackJul 29, 2026
simple and quick. No trouble at all placing my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cepos
Site Experience FeedbackJul 29, 2026
Went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
The website timed out on me a couple times and it said the page was unavailable, but I refreshed a couple times and it worked.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jorn
Site Experience FeedbackJul 29, 2026
Worked well. Some confusion on sizing of products
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mike.
Site Experience FeedbackJul 29, 2026
Fast easy ordering process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Site Experience FeedbackJul 29, 2026
I’ve loved Hockey Monkey since I was a peewee. Now I’m a beer league hero
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
shipping was way overestimated
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Roller88
Site Experience FeedbackJul 29, 2026
They have a large variety of different gloves and fits. Found my favorite pair of Warriors with matching colors to our team jerseys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kobe
Site Experience FeedbackJul 29, 2026
i have only had good experiences.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buddy
Site Experience FeedbackJul 29, 2026
its a fine website. been coming here for my hockey gear for like 15 years.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Sharky
Site Experience FeedbackJul 29, 2026
Easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
SSal
Site Experience FeedbackJul 29, 2026
Had what I needed, easy ourchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
fancypantsmcgee
Site Experience FeedbackJul 28, 2026
The 2 factor authentication is a pain...I created a new account that would get the Bolt code quicker than 20 minutes (the original account email was on a server that would refresh on an irregular cycle, depending on volume).
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alooy
Site Experience FeedbackJul 28, 2026
this was a really amazing purchase for me and my son thank u so much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Wiz
Site Experience FeedbackJul 28, 2026
good experience. limited left hand options though.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DGS
Site Experience FeedbackJul 28, 2026
Hockey Monkey has a great selection, great prices and ships quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
vampoula
Post-Delivery FeedbackJul 28, 2026
I use my gear when I go ridin (4-wheelin). Comfort and performance and eye catching.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Titan Battlegear
Site Experience FeedbackJul 27, 2026
Good options, good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimbrojones
Site Experience FeedbackJul 27, 2026
very easy to use and informative on details of product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben
Site Experience FeedbackJul 27, 2026
The discount code i wanted didn't work but otherwise I was able to get the lowest price on the gear i wanted easily.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Hockey1234
Post-Delivery FeedbackJul 27, 2026
Placed order online. Realized within minutes I needed to change a size. Called customer service, left message, sent email, did online chat. Nobody ever replied. Order came on time but will need to change what was incorrect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Bertstott
Site Experience FeedbackJul 27, 2026
Looking forward to receiving my item soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockeynotcheep
Site Experience FeedbackJul 27, 2026
Fair price and shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10