HockeyMonkey Reviews - 656 Post-Delivery Reviews - 9.2/10
HockeyMonkey Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 87% |
 Neutral | 9% | 8% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 19% | 19% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,719
Size Availability
Site Experience FeedbackJun 15, 2026
It’s the only place I could find the hockey skates I was looking for in the size I needed. So it was very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Checkout payment was a pain
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Yoohoo9837
Site Experience FeedbackJun 15, 2026
Website was great to use. A bit mor information on the product would be nice. I had to look elsewhere for information regarding the stick.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tuna
Site Experience FeedbackJun 15, 2026
Bit clunky but prices were good. Shipping expensive.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
BigBone307
Site Experience FeedbackJun 15, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
mesahart
Post-Delivery FeedbackJun 15, 2026
Great selection. Easy website to navigate. Love my skates!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
TJ
Post-Delivery FeedbackJun 15, 2026
Never received my purchase.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Wisconsin Hockey Dad
Site Experience FeedbackJun 15, 2026
Excellent experience, I love the additional options to use Apple Pay. Shipping charges are a bit absurd if you are only buying a single item however.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
KNort
Site Experience FeedbackJun 15, 2026
Good selection and quality products on sale
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Hockeypops
Site Experience FeedbackJun 15, 2026
When I first opened the site there was a pop up to sign up and get 15% off and I couldn't find it again when it was time to check out. I tried to use the chat to help with it but it said it couldn't find it. Other than that its been just like shopping at other websites.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mike
Site Experience FeedbackJun 15, 2026
Not enough options anymore for my size. And now shipping pricing going up
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mitch Ryan
Post-Delivery FeedbackJun 14, 2026
Very smooth and simple process. Quick shipment and delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sky
Site Experience FeedbackJun 14, 2026
K
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C
Site Experience FeedbackJun 14, 2026
The prices were good for a selection of new equipment. The shipping prices are a bit expensive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sergio
Site Experience FeedbackJun 14, 2026
I like it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T Dangles
Site Experience FeedbackJun 14, 2026
Website is great. Only issue is when I hit the back button it doesn’t load. I have to go through the whole menu to get back to what I was looking at
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KW
Site Experience FeedbackJun 14, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dc
Site Experience FeedbackJun 14, 2026
Good!
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Mike S
Site Experience FeedbackJun 14, 2026
I spun the wheel but was not able to insert my 15 % discount and thought I would have a chance to add it. No. This makes me very unlikely to shop again. First you go to the website then it asks you to spin the wheel. My spin ended with a 15% discount before I could even enter the site. Disingenuous.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Q
Site Experience FeedbackJun 14, 2026
Good site would recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mariotum
Site Experience FeedbackJun 14, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sawyer.snacktime
Site Experience FeedbackJun 14, 2026
Amazing deals
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ven
Post-Delivery FeedbackJun 14, 2026
It was quite simple and easy to do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
GoStars
Site Experience FeedbackJun 14, 2026
Good discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Manny
Site Experience FeedbackJun 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bmck4
Site Experience FeedbackJun 14, 2026
So far it has been a great experience shopping with hockey monkey. Several of the things I ordered were on sale which is always nice. Will definitely be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 14, 2026
The site is great and has some awesome deals. My only issue is that I use a pattern that has generally been discontinued (W05 Warrior — the “dad” curve as you put it haha). It was tough finding and filtering the sticks you actually had in stock with the pattern. The filtering system is pretty bad, giving me everything you used to have, too. Everything else was a solid experience. Appreciate it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 14, 2026
Make products cheaper! Hockey is become ng too expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hockey Refresh
Site Experience FeedbackJun 13, 2026
I thoroughly enjoyed my purchase experience with HockeyMonkey. The website was easy to navigate, making it simple to find exactly what I was looking for. The ordering process was smooth, and I was impressed with the company's selection and overall professionalism. Overall, I had a very positive experience with both the website and the company, and I would happily shop here again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 13, 2026
Navigated via mobile, logged in with google, checked out.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Joel
Site Experience FeedbackJun 13, 2026
Selection was great and each product had a description of what I was looking for and what would be best for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coach G
Site Experience FeedbackJun 13, 2026
It was awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
truth96
Site Experience FeedbackJun 13, 2026
Love hockey monkey just free shipping would be better for 100$ purchases
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 13, 2026
To many sold out items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Dan57
Post-Delivery FeedbackJun 13, 2026
Love HM. Have bought quite a bit over the years and have never been disappointed by them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 13, 2026
I was displeased with how difficult your site is to utilize while operating on a smart phone. However, I was pleased with my sale in hockey equipment.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Anonymous
Site Experience FeedbackJun 13, 2026
It was good. Easy to navigste
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
max
Site Experience FeedbackJun 12, 2026
Amazing experience. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LN
Site Experience FeedbackJun 12, 2026
The website was pretty easy to navigate although it was very laggy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J
Site Experience FeedbackJun 12, 2026
There is a charge I can't delete and that isn't explained. Not sure why I have separate delivery and handling charges.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mushy
Site Experience FeedbackJun 12, 2026
I was looking to replace some necessary Equipment and accomplished My Goal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Colin
Site Experience FeedbackJun 12, 2026
It was smooth. So many sites are clunky and hard to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jdf
Site Experience FeedbackJun 12, 2026
Good selection. Expensive shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Supernovajackas
Site Experience FeedbackJun 12, 2026
smooth operation and organized layout. More than ample information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tcap
Post-Delivery FeedbackJun 12, 2026
Been shopping with Hockey Monkey a long time, always enjoy the process and results
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jerrica
Site Experience FeedbackJun 11, 2026
Whenever my child is in need of new gear, we always shop from Hockey Monkey! I have never had an issue, even when I had to return something that was too big. The ease of finding what I need, prices as well as the customer service and support is why I keep coming back!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smith
Site Experience FeedbackJun 11, 2026
It’s easy to navigate the site. Wish it it was easier to sort products by sizes that are actually available.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
HollaAtchaBoi
Site Experience FeedbackJun 11, 2026
I love your selection and service, but your website is just a little bit clunky! Like, feels dated... Sorry!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nina
Site Experience FeedbackJun 11, 2026
I liked the variety of products and that there is something for everyone in every price range.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jon
Site Experience FeedbackJun 11, 2026
None
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8