HockeyMonkey Customer Reviews
HockeyMonkey holds a 9.2/10 overall rating and 677 verified post-delivery reviews on Bizrate.
HockeyMonkey Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 80% |
 Neutral | 9% | 8% |
 Negative | 7% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.1 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 19% | 19% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,716
Jwal
Site Experience FeedbackAug 1, 2026
Paypal and Google pay took a while to work. Had to refresh and resubmit several times.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Chris
Site Experience FeedbackAug 1, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Batch
Site Experience FeedbackAug 1, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 1, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackAug 1, 2026
Quick easy and efficient process
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
MM-
Site Experience FeedbackAug 1, 2026
great pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elittle
Site Experience FeedbackAug 1, 2026
Easy to navigate and sort items from phone. Good description of product and clear photos helps makes purchasing easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
JD412
Post-Delivery FeedbackAug 1, 2026
I was able to find a stick that was out of stock locally. Delivery arrived within one week. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Eric21
Site Experience FeedbackAug 1, 2026
it took me 2 days to check out, the save buttons appeared frozen and I couldn't make payment. It was not my laptop as I just made purchases on Amazon and Hockey Stick Man web sites
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
N/A
Site Experience FeedbackAug 1, 2026
None to share
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Grumpy
Site Experience FeedbackAug 1, 2026
Good experience... DO NOT give out or sell my info.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Review by Berg
Site Experience FeedbackAug 1, 2026
Ok experience mainly enjoyed the pricing
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Allen
Site Experience FeedbackAug 1, 2026
Great price and easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackJul 31, 2026
Was disappointed that I did not receive my 15% off.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jon
Site Experience FeedbackJul 31, 2026
Easy to use and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AIDS
Site Experience FeedbackJul 31, 2026
It was good got what I needed at a reasonable price but the shipping cost
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Barrsy
Site Experience FeedbackJul 31, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TerBear
Site Experience FeedbackJul 31, 2026
Simple and stressful free...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackJul 31, 2026
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Rjlhockey88
Site Experience FeedbackJul 31, 2026
Little glitchy on my phone but easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Simple enough.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ryder
Site Experience FeedbackJul 31, 2026
Hockey Monkey is super helpful we get all of our gear from here ands it has great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Great experience I almost exclusively use hockey monkey for online purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kor
Post-Delivery FeedbackJul 31, 2026
Skates are garbage. Already used one time so I cant return. 4 pair of mission skates but these are horrible and wont be used.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
rydog
Site Experience FeedbackJul 30, 2026
speedy, quick, and was not a hassle to get to the product I wanted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Hck57
Site Experience FeedbackJul 30, 2026
Thats good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockeymom19
Site Experience FeedbackJul 30, 2026
All good. Just expensive shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
Good selection and good prices. The website is slow and buggy when using the mobile though. Im an indecisive shopper and look at things 100 times before I make a purchase.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Kelly
Site Experience FeedbackJul 30, 2026
Always love shopping at hockey monkey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
It was difficult to select the "pick up" option for shipping, especially when prompted to enter all of the other necessary info for the purchase.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Izzy
Site Experience FeedbackJul 30, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MCB
Site Experience FeedbackJul 30, 2026
Great Deals on good equipment
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
Yes
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Milan
Site Experience FeedbackJul 30, 2026
No problems at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Igchmst
Site Experience FeedbackJul 30, 2026
As a promotion I was sent 15%discount code for one clearance item, this code didn’t work on the item I purchased. I was on the phone for an hour waiting for a customer service representative without any luck. I opted a text message and didn’t get any replies. Will not shop at this store anymore. There was no option to deliver it to Hockey Monkey store in Farmingdale for some reason. Very disappointed.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
imac45
Post-Delivery FeedbackJul 30, 2026
Purchased skates with free shipping, but also more items for a total of USD900, still I was charged with USD 60 for shipping charges, didn't received any order confirmation to my email,very difficult to reach customer service
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- On Time Delivery: 8
- Customer Support: 3
Hockeydad
Site Experience FeedbackJul 30, 2026
Easy to navigate. Nice deal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
redeye
Site Experience FeedbackJul 30, 2026
so far so good ....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kev
Site Experience FeedbackJul 30, 2026
Good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jill
Site Experience FeedbackJul 29, 2026
simple and quick. No trouble at all placing my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cepos
Site Experience FeedbackJul 29, 2026
Went smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
The website timed out on me a couple times and it said the page was unavailable, but I refreshed a couple times and it worked.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jorn
Site Experience FeedbackJul 29, 2026
Worked well. Some confusion on sizing of products
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mike.
Site Experience FeedbackJul 29, 2026
Fast easy ordering process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JD
Site Experience FeedbackJul 29, 2026
I’ve loved Hockey Monkey since I was a peewee. Now I’m a beer league hero
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 29, 2026
shipping was way overestimated
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Roller88
Site Experience FeedbackJul 29, 2026
They have a large variety of different gloves and fits. Found my favorite pair of Warriors with matching colors to our team jerseys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kobe
Site Experience FeedbackJul 29, 2026
i have only had good experiences.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buddy
Site Experience FeedbackJul 29, 2026
its a fine website. been coming here for my hockey gear for like 15 years.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Sharky
Site Experience FeedbackJul 29, 2026
Easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8