HockeyMonkey Reviews - 661 Post-Delivery Reviews - 9.2/10
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 87% |
 Neutral | 9% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 77% |
Neutral | 19% | 18% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,714
Steve
Site Experience FeedbackJun 18, 2026
Looking for a new hockey stick, HockeyMonkey's selection and availability are what attracted me. Lots of excellent options both clearance and at retail prices. The only thing I noticed is that some of the product descriptions can be sparse in regards to sticks. I'd have liked to see weight for various flexes, lengths and etc. Other than that, everything was super easy! Checkout was especially smooth and was happily surprised by the reasonable expedited shipping prices. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
easy but expensive
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Landru
Post-Delivery FeedbackJun 18, 2026
Awesome… good selection and easy return for wrong size. Would use again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Petera
Site Experience FeedbackJun 18, 2026
Aaaaa++++
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike&Bob
Site Experience FeedbackJun 18, 2026
Birthday present requested by recipient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
We love hockey monkey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fast
Post-Delivery FeedbackJun 18, 2026
Fast shipping, great prices and the best selection of brands and models. Will be back for sure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Orange
Site Experience FeedbackJun 17, 2026
Checkout was a pain in the butt
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackJun 17, 2026
I was super happy with my purchase. My kid broke his stick. Ordered two more. Picked them up. I was able to coordinate with the store to have my dad pick them up since I live 2 hours away from the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
OpticalJedi
Site Experience FeedbackJun 17, 2026
It was pretty easy overall to use the website to navigate to the products I wanted to see. I did have a small issue during checkout when I selected paypal as the method of payment I received a notification from paypal that the transaction went through but hockey monkey said it could not process.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Will
Site Experience FeedbackJun 17, 2026
It’s alright
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken
Post-Delivery FeedbackJun 17, 2026
Good selection, good prices and on time delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
emi
Site Experience FeedbackJun 17, 2026
we love coming here. Everyone is always helpful even with small asks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scotty
Post-Delivery FeedbackJun 17, 2026
Fast and easy... Great selection and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kor
Post-Delivery FeedbackJun 17, 2026
Always a great experience with hockeymonkey. Same products as other stores but generally at a better price. Shipping took longer than expected but that could be on fedex.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: N/A
Alexis
Site Experience FeedbackJun 16, 2026
Slow website
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 16, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sasha
Site Experience FeedbackJun 16, 2026
Lots of selection and easy to find products and applicable info. Good sales as well. Website is slow and laggy on various different Wi-Fi networks.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
Found what I needed when no one else had it. Easy ordering and fast shipping. Will order again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Johnny C
Site Experience FeedbackJun 16, 2026
Easy transaction expect it wouldn't accept the discount code I was just given for signing up.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
UncleJake
Post-Delivery FeedbackJun 16, 2026
My daughter needed some new shins and the brand she likes usually isn't in stock near me so to hockey monkey I go!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mags
Site Experience FeedbackJun 16, 2026
I loved the navigation of this site - and - I was also able to order something at a much better price than I had previously seen, critical when trying new hockey equipment!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Great website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ranger
Site Experience FeedbackJun 16, 2026
Always an excellent experience with Hockey Monkey. Found what I was looking for, and the prices are terrific. Very easy to navigate your site...good job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Size Availability
Site Experience FeedbackJun 15, 2026
It’s the only place I could find the hockey skates I was looking for in the size I needed. So it was very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Checkout payment was a pain
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Yoohoo9837
Site Experience FeedbackJun 15, 2026
Website was great to use. A bit mor information on the product would be nice. I had to look elsewhere for information regarding the stick.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tuna
Site Experience FeedbackJun 15, 2026
Bit clunky but prices were good. Shipping expensive.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
BigBone307
Site Experience FeedbackJun 15, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
mesahart
Post-Delivery FeedbackJun 15, 2026
Great selection. Easy website to navigate. Love my skates!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
TJ
Post-Delivery FeedbackJun 15, 2026
Never received my purchase.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Wisconsin Hockey Dad
Site Experience FeedbackJun 15, 2026
Excellent experience, I love the additional options to use Apple Pay. Shipping charges are a bit absurd if you are only buying a single item however.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
KNort
Site Experience FeedbackJun 15, 2026
Good selection and quality products on sale
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Hockeypops
Site Experience FeedbackJun 15, 2026
When I first opened the site there was a pop up to sign up and get 15% off and I couldn't find it again when it was time to check out. I tried to use the chat to help with it but it said it couldn't find it. Other than that its been just like shopping at other websites.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mike
Site Experience FeedbackJun 15, 2026
Not enough options anymore for my size. And now shipping pricing going up
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Mitch Ryan
Post-Delivery FeedbackJun 14, 2026
Very smooth and simple process. Quick shipment and delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sky
Site Experience FeedbackJun 14, 2026
K
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C
Site Experience FeedbackJun 14, 2026
The prices were good for a selection of new equipment. The shipping prices are a bit expensive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sergio
Site Experience FeedbackJun 14, 2026
I like it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T Dangles
Site Experience FeedbackJun 14, 2026
Website is great. Only issue is when I hit the back button it doesn’t load. I have to go through the whole menu to get back to what I was looking at
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KW
Site Experience FeedbackJun 14, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dc
Site Experience FeedbackJun 14, 2026
Good!
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Mike S
Site Experience FeedbackJun 14, 2026
I spun the wheel but was not able to insert my 15 % discount and thought I would have a chance to add it. No. This makes me very unlikely to shop again. First you go to the website then it asks you to spin the wheel. My spin ended with a 15% discount before I could even enter the site. Disingenuous.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Q
Site Experience FeedbackJun 14, 2026
Good site would recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mariotum
Site Experience FeedbackJun 14, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sawyer.snacktime
Site Experience FeedbackJun 14, 2026
Amazing deals
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Ven
Post-Delivery FeedbackJun 14, 2026
It was quite simple and easy to do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
GoStars
Site Experience FeedbackJun 14, 2026
Good discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Manny
Site Experience FeedbackJun 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bmck4
Site Experience FeedbackJun 14, 2026
So far it has been a great experience shopping with hockey monkey. Several of the things I ordered were on sale which is always nice. Will definitely be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10