HockeyMonkey Reviews - 664 Post-Delivery Reviews - 9.2/10
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 88% |
 Neutral | 8% | 7% |
 Negative | 6% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 80% |
Neutral | 18% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,733
Smallzy
Site Experience FeedbackJun 23, 2026
Promo code would not work but price was still worth it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 23, 2026
it was a very good experience and i was very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Post-Delivery FeedbackJun 23, 2026
Good experience overall. The website takes a bit of time to load various pages and product sizes.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Chris
Site Experience FeedbackJun 23, 2026
Easy to use. Good discount on items purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Good Selection
Site Experience FeedbackJun 23, 2026
Son looked up a stick found your site and sent me the link. He was happy with the options you all had
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
PT
Site Experience FeedbackJun 23, 2026
Went through clearance items and was able to find most of what I was looking for
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tilyped82
Site Experience FeedbackJun 23, 2026
Fine. Checking out was a pain.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
jeremy
Site Experience FeedbackJun 23, 2026
all good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 23, 2026
The products I purchased arrived early and were great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
GreatStuff
Site Experience FeedbackJun 23, 2026
Fast easy and cheap!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 23, 2026
The website was slow. It seemed no differnt than the Pure hockey website. I ordered from hockey monkey because I had an incentive from my capital one credit card to shop there. Pure hockey is my preferred online retailer for new hockey gear.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Nick
Site Experience FeedbackJun 23, 2026
The website is great and easy to use and find anything you need. The prices are really good on all equipment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan B
Site Experience FeedbackJun 23, 2026
Experience has always been good. This is the second set of equipment bought.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DC
Site Experience FeedbackJun 23, 2026
Easy to use and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
snat
Site Experience FeedbackJun 23, 2026
Good site! great stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mitch
Post-Delivery FeedbackJun 23, 2026
All of the purchases through hockey monkey have been a top tier experience. Their customer service is always incredibly helpful. The website is easy to navigate, and deliver is always speedy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bayan
Post-Delivery FeedbackJun 23, 2026
I recommend hockey monkey because they have a good customer service and a good products
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mark
Site Experience FeedbackJun 23, 2026
Easy, fast, in stock. Perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BllZelda
Site Experience FeedbackJun 23, 2026
I've bought multiple items from this site before. The biggest issue is load time for each page
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Turtle
Post-Delivery FeedbackJun 23, 2026
Always excellent service and products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christopher
Site Experience FeedbackJun 22, 2026
Must have free shipping, or free shipping promo code for returning customers. Makes HockeyMonkey uncompetitive due to charging for shipping. I get frustrated due to paying for shipping each time. I would bit more if free shipping was included.
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
jiainline
Post-Delivery FeedbackJun 22, 2026
Buyers want to purchase good products at affordable prices. They also hope to continue purchasing True Inline Hockey Skates.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ap
Site Experience FeedbackJun 22, 2026
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackJun 22, 2026
Great website and easy to navvigate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nate
Site Experience FeedbackJun 22, 2026
Good experience so far, shipping was expensive for how much I spent and my discount codes were not excepted
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
andy
Site Experience FeedbackJun 22, 2026
Ease to use , great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MN NICE
Site Experience FeedbackJun 22, 2026
Good selection and prices. I like that they have lower, mid, and upper tier equipment. As a beer leauge player, I don't want to be spending 300 bucks on the latest stick that's going to break. Give me a model or two back and a year old and save some money.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 22, 2026
Fast transitions, easy to understand screens and info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 22, 2026
Website easy to use, liked the discount on the clearance item.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
WildTimbers
Site Experience FeedbackJun 22, 2026
Had a simple purchasing process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G88
Site Experience FeedbackJun 22, 2026
Videos kept popping up and that was annoying. The search after going to a product page kept restarting after going back. The usability of the site was wonky
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
used google pay, it cycled through the G while processing but ended on RED and then went back to checkout page so I was unsure if it checked out. i then hit checkout again and a few moments later the confirmation page loaded
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sp8y
Site Experience FeedbackJun 22, 2026
Great website with good range of skates
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Drakogp
Site Experience FeedbackJun 21, 2026
Very easy to find what I was looking for and a huge range
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cujo
Site Experience FeedbackJun 21, 2026
I have multiple grandkids that play hockey, so we will be purchasing many items in the future because of the wonderful pricing hockey monkey offers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hollywood
Site Experience FeedbackJun 21, 2026
The website was easy to use and navigate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Max
Site Experience FeedbackJun 21, 2026
I will be able to answer this question after receiving the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tim
Site Experience FeedbackJun 21, 2026
Easy to find what we needed and they actually had it in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caddy
Site Experience FeedbackJun 21, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hoser
Site Experience FeedbackJun 21, 2026
Easy to use website
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bee
Site Experience FeedbackJun 21, 2026
Site is easy to use. Had tons of options for anything hockey
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JR
Post-Delivery FeedbackJun 21, 2026
It's always easy to find my curve pattern thanks to the online filters.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mike HM
Site Experience FeedbackJun 21, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Kay
Site Experience FeedbackJun 20, 2026
The website way super easy to navigate. I got what I needed.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 20, 2026
Great interaction, easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PeteyBoy
Site Experience FeedbackJun 20, 2026
Good but the discount code did not worth for 15% off which is very disappointing.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
JoshB
Site Experience FeedbackJun 20, 2026
Love the selection and prices, but the website is SO slow. Needs some serious work under the hood
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sharks11
Site Experience FeedbackJun 20, 2026
Website is a little slow but otherwise great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike Hendo
Site Experience FeedbackJun 20, 2026
Good experience except that I went through the process to get the discount code and then it didn't work.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10