HockeyMonkey Reviews - 659 Post-Delivery Reviews - 9.2/10
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 87% |
 Neutral | 9% | 7% |
 Negative | 6% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 78% |
Neutral | 19% | 17% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,711
Kay
Site Experience FeedbackJun 20, 2026
The website way super easy to navigate. I got what I needed.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 20, 2026
Great interaction, easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PeteyBoy
Site Experience FeedbackJun 20, 2026
Good but the discount code did not worth for 15% off which is very disappointing.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
JoshB
Site Experience FeedbackJun 20, 2026
Love the selection and prices, but the website is SO slow. Needs some serious work under the hood
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sharks11
Site Experience FeedbackJun 20, 2026
Website is a little slow but otherwise great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike Hendo
Site Experience FeedbackJun 20, 2026
Good experience except that I went through the process to get the discount code and then it didn't work.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jbeee
Site Experience FeedbackJun 20, 2026
Like this site
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Stevil3000
Site Experience FeedbackJun 20, 2026
Easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy
Site Experience FeedbackJun 20, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chris J
Site Experience FeedbackJun 20, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anonymous
Site Experience FeedbackJun 20, 2026
Very good smooth process
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
WM
Site Experience FeedbackJun 20, 2026
It was difficult to pay via applepay and website is lagging. But other than that, everything was okay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crow-Magnon
Site Experience FeedbackJun 20, 2026
Filtering would be nice if you could select multiple options within one category.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackJun 19, 2026
A lot of spinning and waiting
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 19, 2026
the experience has been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike D
Site Experience FeedbackJun 19, 2026
The shipping price is outrageous, but that’s probably because they are a Canadian company. Maybe put a store in Raleigh, NC. Hockey is super big up there.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lschroder
Post-Delivery FeedbackJun 19, 2026
It was awesome! Highly recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
bart
Site Experience FeedbackJun 19, 2026
what a great price for the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Hockey Guy
Site Experience FeedbackJun 19, 2026
Was an overall good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackJun 18, 2026
Looking for a new hockey stick, HockeyMonkey's selection and availability are what attracted me. Lots of excellent options both clearance and at retail prices. The only thing I noticed is that some of the product descriptions can be sparse in regards to sticks. I'd have liked to see weight for various flexes, lengths and etc. Other than that, everything was super easy! Checkout was especially smooth and was happily surprised by the reasonable expedited shipping prices. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
easy but expensive
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Landru
Post-Delivery FeedbackJun 18, 2026
Awesome… good selection and easy return for wrong size. Would use again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Petera
Site Experience FeedbackJun 18, 2026
Aaaaa++++
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike&Bob
Site Experience FeedbackJun 18, 2026
Birthday present requested by recipient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
We love hockey monkey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fast
Post-Delivery FeedbackJun 18, 2026
Fast shipping, great prices and the best selection of brands and models. Will be back for sure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Orange
Site Experience FeedbackJun 17, 2026
Checkout was a pain in the butt
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackJun 17, 2026
I was super happy with my purchase. My kid broke his stick. Ordered two more. Picked them up. I was able to coordinate with the store to have my dad pick them up since I live 2 hours away from the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
OpticalJedi
Site Experience FeedbackJun 17, 2026
It was pretty easy overall to use the website to navigate to the products I wanted to see. I did have a small issue during checkout when I selected paypal as the method of payment I received a notification from paypal that the transaction went through but hockey monkey said it could not process.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Will
Site Experience FeedbackJun 17, 2026
It’s alright
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken
Post-Delivery FeedbackJun 17, 2026
Good selection, good prices and on time delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
emi
Site Experience FeedbackJun 17, 2026
we love coming here. Everyone is always helpful even with small asks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scotty
Post-Delivery FeedbackJun 17, 2026
Fast and easy... Great selection and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kor
Post-Delivery FeedbackJun 17, 2026
Always a great experience with hockeymonkey. Same products as other stores but generally at a better price. Shipping took longer than expected but that could be on fedex.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: N/A
Alexis
Site Experience FeedbackJun 16, 2026
Slow website
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 16, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sasha
Site Experience FeedbackJun 16, 2026
Lots of selection and easy to find products and applicable info. Good sales as well. Website is slow and laggy on various different Wi-Fi networks.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 16, 2026
Found what I needed when no one else had it. Easy ordering and fast shipping. Will order again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Johnny C
Site Experience FeedbackJun 16, 2026
Easy transaction expect it wouldn't accept the discount code I was just given for signing up.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
UncleJake
Post-Delivery FeedbackJun 16, 2026
My daughter needed some new shins and the brand she likes usually isn't in stock near me so to hockey monkey I go!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mags
Site Experience FeedbackJun 16, 2026
I loved the navigation of this site - and - I was also able to order something at a much better price than I had previously seen, critical when trying new hockey equipment!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Great website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ranger
Site Experience FeedbackJun 16, 2026
Always an excellent experience with Hockey Monkey. Found what I was looking for, and the prices are terrific. Very easy to navigate your site...good job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Size Availability
Site Experience FeedbackJun 15, 2026
It’s the only place I could find the hockey skates I was looking for in the size I needed. So it was very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 15, 2026
Checkout payment was a pain
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Yoohoo9837
Site Experience FeedbackJun 15, 2026
Website was great to use. A bit mor information on the product would be nice. I had to look elsewhere for information regarding the stick.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tuna
Site Experience FeedbackJun 15, 2026
Bit clunky but prices were good. Shipping expensive.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
BigBone307
Site Experience FeedbackJun 15, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
mesahart
Post-Delivery FeedbackJun 15, 2026
Great selection. Easy website to navigate. Love my skates!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A