HockeyMonkey Reviews - 661 Post-Delivery Reviews - 9.3/10
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 88% |
 Neutral | 8% | 8% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 77% |
Neutral | 18% | 17% |
Negative | 5% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,737
jojo
Site Experience FeedbackJun 26, 2026
not a good expeience upon check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike S
Site Experience FeedbackJun 26, 2026
I joined to make an account and even though my products were from the clearance section my discount code still didn't work.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Storkuss
Site Experience FeedbackJun 26, 2026
Hockey Moneky had the heltmet with cage I was looking for and at a fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackJun 26, 2026
Website functioned with ease. Product was discounted and I was able to apply my reward points easily
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gary B.
Site Experience FeedbackJun 26, 2026
The website would not accept my payment information until I changed the shipping address to my home address. I wanted to ship to my son's address in Ohio.....Very disappointing.
- Overall Rating: 3
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momur33
Site Experience FeedbackJun 26, 2026
It’s awesome how many sizes you have but It’s not easy to understand intermediate and senior differences for European people like me. It will be easier if you had a measure tutorial and a sizing table in cm.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bertimus
Site Experience FeedbackJun 26, 2026
Advertisement on clearance sale directed me to a great deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tristan
Site Experience FeedbackJun 25, 2026
Very easy site to use, really smooth easy to accomplish your order. Just an enjoyable shopping experience.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 25, 2026
Can’t process with Apple Pay several times on this order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Crgauction
Post-Delivery FeedbackJun 25, 2026
Bought new skates. Miles was extremely knowledgeable and helpful. Great price as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MrJuly
Site Experience FeedbackJun 25, 2026
good experience, found what I needed at a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eamon
Site Experience FeedbackJun 25, 2026
I find your website easy to use, and has a good selection of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jake
Site Experience FeedbackJun 25, 2026
Very well organized website with great prices.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJun 25, 2026
Easy to use and easy to find information about products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Ned
Site Experience FeedbackJun 25, 2026
Overall awesome! No actual hockey stores in my area so this was recommended by my uncles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockey
Site Experience FeedbackJun 25, 2026
Very glitchy
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Jak
Site Experience FeedbackJun 24, 2026
Easy to use. Very descriptive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 24, 2026
Great site good prices good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robin
Site Experience FeedbackJun 24, 2026
I went to the website for a specific item and was able to make my purchase. The website was slow and kindof glichy though.. it almost made me go to Pure Hockey.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tj
Site Experience FeedbackJun 24, 2026
Overall good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackJun 24, 2026
Amazing customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dingo
Site Experience FeedbackJun 24, 2026
Overall very good interaction
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gaby
Site Experience FeedbackJun 24, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
schacher
Site Experience FeedbackJun 24, 2026
The website was slow loading pages
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JC
Site Experience FeedbackJun 24, 2026
The page was slow to load during the checkout process. I don’t like the automatic inclusion of shipping insurance. I would almost never choose shipping insurance and when you de-select it, the page has to reload before you can move on and it’s slow.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
face
Site Experience FeedbackJun 24, 2026
different prices for same product made it har to decide (main price was different than check pout)
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Insight
Site Experience FeedbackJun 24, 2026
I chose to order from HM because I saw a coupon for 15% off clearance items and when I ordered a hockey stick that was on clearance the code wasn't valid. Lame but nice way to get me to order off your site
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
coco
Site Experience FeedbackJun 24, 2026
easy to navigate and the sizing charts were helpful
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 24, 2026
Filters are not always accurate with size and width for skates.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smallzy
Site Experience FeedbackJun 23, 2026
Promo code would not work but price was still worth it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 23, 2026
it was a very good experience and i was very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Post-Delivery FeedbackJun 23, 2026
Good experience overall. The website takes a bit of time to load various pages and product sizes.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Chris
Site Experience FeedbackJun 23, 2026
Easy to use. Good discount on items purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Good Selection
Site Experience FeedbackJun 23, 2026
Son looked up a stick found your site and sent me the link. He was happy with the options you all had
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
PT
Site Experience FeedbackJun 23, 2026
Went through clearance items and was able to find most of what I was looking for
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tilyped82
Site Experience FeedbackJun 23, 2026
Fine. Checking out was a pain.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
jeremy
Site Experience FeedbackJun 23, 2026
all good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 23, 2026
The products I purchased arrived early and were great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
GreatStuff
Site Experience FeedbackJun 23, 2026
Fast easy and cheap!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 23, 2026
The website was slow. It seemed no differnt than the Pure hockey website. I ordered from hockey monkey because I had an incentive from my capital one credit card to shop there. Pure hockey is my preferred online retailer for new hockey gear.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Nick
Site Experience FeedbackJun 23, 2026
The website is great and easy to use and find anything you need. The prices are really good on all equipment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan B
Site Experience FeedbackJun 23, 2026
Experience has always been good. This is the second set of equipment bought.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DC
Site Experience FeedbackJun 23, 2026
Easy to use and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
snat
Site Experience FeedbackJun 23, 2026
Good site! great stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mitch
Post-Delivery FeedbackJun 23, 2026
All of the purchases through hockey monkey have been a top tier experience. Their customer service is always incredibly helpful. The website is easy to navigate, and deliver is always speedy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bayan
Post-Delivery FeedbackJun 23, 2026
I recommend hockey monkey because they have a good customer service and a good products
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mark
Site Experience FeedbackJun 23, 2026
Easy, fast, in stock. Perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BllZelda
Site Experience FeedbackJun 23, 2026
I've bought multiple items from this site before. The biggest issue is load time for each page
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Turtle
Post-Delivery FeedbackJun 23, 2026
Always excellent service and products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10