HockeyMonkey Customer Reviews
HockeyMonkey holds a 9.3/10 overall rating based on 661 verified post-delivery reviews on Bizrate.
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 88% |
 Neutral | 9% | 9% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 77% |
Neutral | 18% | 17% |
Negative | 5% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,740
Steve
Site Experience FeedbackJun 29, 2026
Found one of my favorite sticks on sale for $50 off, so I decided to purchase three of them. Awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Loved it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Vih
Site Experience FeedbackJun 29, 2026
Overall experience was quick and easy, product selection was good and in store pickup availability is a big plus.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
SammyV
Site Experience FeedbackJun 29, 2026
Quick and easy to navigate and checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Had to switch from my phone to a laptop as the mobile site would not let me sort through the filters. It would bring up the filter but the "apply filter" was not on the screen. I also could not on the website find the "compare" feature and needed to load all items into the cart in order to compare them-so not great.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
NS
Site Experience FeedbackJun 29, 2026
Easy to use website, good inventory and fast checkout and shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amber
Site Experience FeedbackJun 29, 2026
Great clearance sale, wish there were more right handed sticks available. Website seems pretty slow to load overall.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mase
Site Experience FeedbackJun 29, 2026
best hockey store there is
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
arnold
Site Experience FeedbackJun 29, 2026
good as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robin
Post-Delivery FeedbackJun 29, 2026
As usual, Hockey monkey had what we needed and had to super fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 28, 2026
Great online order experience. On time delivery. Product arrived as described.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dylan
Site Experience FeedbackJun 28, 2026
It was good selecting and checking out different products but had some issues with going back to the previous page where I would have to hit back multiple times.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aidan
Site Experience FeedbackJun 28, 2026
Good experience. easy to use codes.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 28, 2026
easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Preacher41
Site Experience FeedbackJun 28, 2026
Straight forward and easy to use site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Site Experience FeedbackJun 28, 2026
I love the selection and overall pricing. Good shipping options and always comes in good packaging. I don’t love the “discount” codes that are occasionally given out but never apply to any of the products. Thanks for an overall good product!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Carter
Post-Delivery FeedbackJun 28, 2026
I had been recommended to hockeymonkey by a buddy and was pleasantly thrilled by the quality and overall ease of purchase from the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Cody
Post-Delivery FeedbackJun 28, 2026
There are so many options for flex, curve, etc when buying a stick but HockeyMonkey laid it all out so clearly. I knew exactly what to expect when I ordered. The Warrior stick is so light, handles awesome.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JohnnyBlaze
Site Experience FeedbackJun 28, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJun 27, 2026
It was great just slow to load items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rhino
Site Experience FeedbackJun 27, 2026
functioned as expected. Pricing and inventory was clearly labeled and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Puckman
Site Experience FeedbackJun 27, 2026
Website was very slow and laggy
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Matt
Site Experience FeedbackJun 27, 2026
Website was very slow
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Booper
Site Experience FeedbackJun 27, 2026
Code on clearance item didn't work on main item I wanted (doesn't qualify for any promos or discounts, apparently). Wasn't clear until applying code.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Matt
Site Experience FeedbackJun 27, 2026
Best price. Easy transaction
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Slash
Post-Delivery FeedbackJun 27, 2026
Delivery time exceeded expectations
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Fossil
Site Experience FeedbackJun 27, 2026
Awesome
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 27, 2026
Great. Bought what I needed, good inventory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DILLIGAF
Post-Delivery FeedbackJun 27, 2026
I purchased items that I needed And was Overly surprised on the deal I received. The purchase was simple to do online & the items were AS posted . I am Very happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
This was an easy transaction as I knew exactly what I was looking to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jojo
Site Experience FeedbackJun 26, 2026
not a good expeience upon check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike S
Site Experience FeedbackJun 26, 2026
I joined to make an account and even though my products were from the clearance section my discount code still didn't work.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Storkuss
Site Experience FeedbackJun 26, 2026
Hockey Moneky had the heltmet with cage I was looking for and at a fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scott
Site Experience FeedbackJun 26, 2026
Website functioned with ease. Product was discounted and I was able to apply my reward points easily
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gary B.
Site Experience FeedbackJun 26, 2026
The website would not accept my payment information until I changed the shipping address to my home address. I wanted to ship to my son's address in Ohio.....Very disappointing.
- Overall Rating: 3
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Momur33
Site Experience FeedbackJun 26, 2026
It’s awesome how many sizes you have but It’s not easy to understand intermediate and senior differences for European people like me. It will be easier if you had a measure tutorial and a sizing table in cm.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bertimus
Site Experience FeedbackJun 26, 2026
Advertisement on clearance sale directed me to a great deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tristan
Site Experience FeedbackJun 25, 2026
Very easy site to use, really smooth easy to accomplish your order. Just an enjoyable shopping experience.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 25, 2026
Can’t process with Apple Pay several times on this order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Crgauction
Post-Delivery FeedbackJun 25, 2026
Bought new skates. Miles was extremely knowledgeable and helpful. Great price as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MrJuly
Site Experience FeedbackJun 25, 2026
good experience, found what I needed at a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eamon
Site Experience FeedbackJun 25, 2026
I find your website easy to use, and has a good selection of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jake
Site Experience FeedbackJun 25, 2026
Very well organized website with great prices.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJun 25, 2026
Easy to use and easy to find information about products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Ned
Site Experience FeedbackJun 25, 2026
Overall awesome! No actual hockey stores in my area so this was recommended by my uncles.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockey
Site Experience FeedbackJun 25, 2026
Very glitchy
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Jak
Site Experience FeedbackJun 24, 2026
Easy to use. Very descriptive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 24, 2026
Great site good prices good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robin
Site Experience FeedbackJun 24, 2026
I went to the website for a specific item and was able to make my purchase. The website was slow and kindof glichy though.. it almost made me go to Pure Hockey.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10