HockeyMonkey Customer Reviews
HockeyMonkey holds a 9.3/10 overall rating based on 664 verified post-delivery reviews on Bizrate.
HockeyMonkey Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 87% |
 Neutral | 9% | 10% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 76% | 76% |
Neutral | 19% | 18% |
Negative | 5% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
6.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for HockeyMonkey
Showing 1 - 50 of 4,741
Jeff
Site Experience FeedbackJul 1, 2026
Good selection and quick delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kneelander
Site Experience FeedbackJul 1, 2026
Easy to navigate. Frequently use aite
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coop
Site Experience FeedbackJul 1, 2026
It’s great but a little slow on refresh
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vanny
Site Experience FeedbackJul 1, 2026
Easy shopping good deals
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Vikki
Site Experience FeedbackJul 1, 2026
Shipping is high, but prices are cheap!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockeyfoo
Site Experience FeedbackJul 1, 2026
Website was great. Had a lot of information about the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Post-Delivery FeedbackJul 1, 2026
Customer support was great. The bag I ordered went on sale today after I was able to get credit for the difference.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Carlos
Post-Delivery FeedbackJul 1, 2026
I just made a purchase at hockey monkey and they had a lot of great specials. I bought some close out items that were pro quality and I’ve been wanting to purchase for a long time. So I found them at hockey monkey for a great discounted price and I took advantage of it and made the purchase. The best part is that I got my order faster than I thought I would.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
mke hockey
Post-Delivery FeedbackJul 1, 2026
Great variety of gear and always prompt with delivery times! Highly recommend using hockeymonkey for you hockey gear needs!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Prime lux
Site Experience FeedbackJun 30, 2026
The cart viewing experience is clunky on mobile.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dobbizzle
Site Experience FeedbackJun 30, 2026
Very good deals on hockey equipment. Almost everything 15 to 25% off
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elijah72
Site Experience FeedbackJun 30, 2026
Help me save money, please
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Hannah
Post-Delivery FeedbackJun 30, 2026
I ordered a hockey stick that was on sale for a really great price one morning and it arrived the next day! I was shocked by how fast it was and I enjoy the quality of the stick so far.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
WesDog
Site Experience FeedbackJun 30, 2026
I don’t like the paying for shipping on a $400+ order and will likely look for free shipping offers from other merchants in the future.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Knappy39
Site Experience FeedbackJun 30, 2026
I absolutely love the amount of products on this website they always have what in need and then some!!!!!!!
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Jamie
Post-Delivery FeedbackJun 30, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Daniel basto
Site Experience FeedbackJun 30, 2026
Everything’s good except I cannot proceed the payment with apple pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Woosg
Post-Delivery FeedbackJun 30, 2026
Clearance item in the team colors that I wanted.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
AE
Site Experience FeedbackJun 30, 2026
no issues. It was easy. I did look up other websites for other reviews, but came back here to make the final purhcase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Good, check out was kind of clunky and old fashioned. annoyed to pay for shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Avalanche98
Site Experience FeedbackJun 30, 2026
I’m beginning to use Hockey Monkey more as website improves and loyalty is stronger.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackJun 29, 2026
Found one of my favorite sticks on sale for $50 off, so I decided to purchase three of them. Awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Loved it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Vih
Site Experience FeedbackJun 29, 2026
Overall experience was quick and easy, product selection was good and in store pickup availability is a big plus.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
SammyV
Site Experience FeedbackJun 29, 2026
Quick and easy to navigate and checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Had to switch from my phone to a laptop as the mobile site would not let me sort through the filters. It would bring up the filter but the "apply filter" was not on the screen. I also could not on the website find the "compare" feature and needed to load all items into the cart in order to compare them-so not great.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
NS
Site Experience FeedbackJun 29, 2026
Easy to use website, good inventory and fast checkout and shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amber
Site Experience FeedbackJun 29, 2026
Great clearance sale, wish there were more right handed sticks available. Website seems pretty slow to load overall.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mase
Site Experience FeedbackJun 29, 2026
best hockey store there is
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
arnold
Site Experience FeedbackJun 29, 2026
good as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Robin
Post-Delivery FeedbackJun 29, 2026
As usual, Hockey monkey had what we needed and had to super fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 28, 2026
Great online order experience. On time delivery. Product arrived as described.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dylan
Site Experience FeedbackJun 28, 2026
It was good selecting and checking out different products but had some issues with going back to the previous page where I would have to hit back multiple times.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aidan
Site Experience FeedbackJun 28, 2026
Good experience. easy to use codes.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 28, 2026
easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Preacher41
Site Experience FeedbackJun 28, 2026
Straight forward and easy to use site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Site Experience FeedbackJun 28, 2026
I love the selection and overall pricing. Good shipping options and always comes in good packaging. I don’t love the “discount” codes that are occasionally given out but never apply to any of the products. Thanks for an overall good product!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Carter
Post-Delivery FeedbackJun 28, 2026
I had been recommended to hockeymonkey by a buddy and was pleasantly thrilled by the quality and overall ease of purchase from the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Cody
Post-Delivery FeedbackJun 28, 2026
There are so many options for flex, curve, etc when buying a stick but HockeyMonkey laid it all out so clearly. I knew exactly what to expect when I ordered. The Warrior stick is so light, handles awesome.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JohnnyBlaze
Site Experience FeedbackJun 28, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackJun 27, 2026
It was great just slow to load items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rhino
Site Experience FeedbackJun 27, 2026
functioned as expected. Pricing and inventory was clearly labeled and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Puckman
Site Experience FeedbackJun 27, 2026
Website was very slow and laggy
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Matt
Site Experience FeedbackJun 27, 2026
Website was very slow
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Booper
Site Experience FeedbackJun 27, 2026
Code on clearance item didn't work on main item I wanted (doesn't qualify for any promos or discounts, apparently). Wasn't clear until applying code.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Matt
Site Experience FeedbackJun 27, 2026
Best price. Easy transaction
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Slash
Post-Delivery FeedbackJun 27, 2026
Delivery time exceeded expectations
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Fossil
Site Experience FeedbackJun 27, 2026
Awesome
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 27, 2026
Great. Bought what I needed, good inventory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DILLIGAF
Post-Delivery FeedbackJun 27, 2026
I purchased items that I needed And was Overly surprised on the deal I received. The purchase was simple to do online & the items were AS posted . I am Very happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A