Go-Optic Reviews - 151 Post-Delivery Reviews - 9/10
Go-Optic Rating
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 79% |
 Neutral | 11% | 13% |
 Negative | 9% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 75% | 75% |
Neutral | 18% | 18% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Go-Optic
Showing 1 - 50 of 1,736
Online Shopper
Site Experience FeedbackJun 15, 2026
Love it
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Shawn
Site Experience FeedbackJun 15, 2026
Easy to navigate and purchase. Price is higher compared to other sites
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Awesome
Site Experience FeedbackJun 15, 2026
Great experience
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Beky
Site Experience FeedbackJun 15, 2026
I have had great experiences and have been helped with getting glasses with an expired prescription and emergency situations. Very communicative. Unfortunately I did submit a product request to get another pair of the a.agostino AGO1002 in black/silver as I lost mine on vacation and I received an email back stating that a pair was available and after waiting about a week I got an email stating that they were actually not available anymore so that was a little bit disappointing and got my hopes up.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 15, 2026
I don't have any other comments on the site specifically, but I think the 15% restocking fee on all returns is a bit excessive. Glasses are something people need to try on and a 15% fee feels like a lot to be able to try on a pair of glasses, especially when those glasses can be anywhere between $300 and $600. Some other options I've seen than I think I more consumer friendly are applying restocking fees when returning multiple products from a single order, charging a return shipping fee (to offset your own cost of shipping for returns), or any other of myriad non-"free" returns. But honestly, paying $30 + return shipping to be able to try on a $200 pair of glasses and be able to return them if they don't suit my face feels like a lot.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Mark L
Site Experience FeedbackJun 15, 2026
easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Skip lenses option should be at the top of that page
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thank you!!!
Site Experience FeedbackJun 13, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brad
Site Experience FeedbackJun 13, 2026
Great price !!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teb1018
Site Experience FeedbackJun 13, 2026
Great selection and great value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shopper
Site Experience FeedbackJun 13, 2026
Sparse selection of products that fit my requirements. Discount codes did not work. Jittery display of many pages.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Rgerney82
Site Experience FeedbackJun 13, 2026
Easy ordering, great selection, excellent lens options, free shipping and fast turnaround around
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJun 12, 2026
Easy to navigate and super simple to go through the entire process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
abcM
Site Experience FeedbackJun 12, 2026
Hard to use the 20% offer, but eventually figured it out.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Kelsey
Site Experience FeedbackJun 12, 2026
Amazing experience using Go-Optic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JSW
Site Experience FeedbackJun 12, 2026
overall good
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hankster
Site Experience FeedbackJun 12, 2026
Good- I was happy to find an older frame that other sites have discontinued. I was pleased with free shipping. Bad - There were no coupon codes for first tome users . The price was $50 more than previous purchases of exact frame elsewhere
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bad Bob
Post-Delivery FeedbackJun 12, 2026
I found exactly what I was looking for and it was perfect.. I love the frame and is perfect. Service was good, delivery was prompt, and I was delighted when I opened the package.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
T-Chien
Site Experience FeedbackJun 12, 2026
My eye doctor didn't have the frame I needed. GoOptic did. Very easy to find the right frame and order.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Angelv
Site Experience FeedbackJun 10, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Ricky
Site Experience FeedbackJun 10, 2026
Found glasses I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
E.R.
Site Experience FeedbackJun 10, 2026
Happy to find what I was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
RG
Site Experience FeedbackJun 10, 2026
There is so much info & choices makes it difficult to understand what it means & what you really need/want. On the other hand looking at the clip-ons; couldn’t find what “w/ ar” meant anywhere. Also can’t just add pic of script to order. You have to find order number & then email script. Too much of a process compared to other sites for eyeglasses & contacts.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Kim
Site Experience FeedbackJun 10, 2026
Very smooth experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harry
Site Experience FeedbackJun 10, 2026
Clean website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sparkles!
Post-Delivery FeedbackJun 10, 2026
Everything was exactly as described and on time. Well priced as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Danych
Site Experience FeedbackJun 9, 2026
Good!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 9, 2026
Too long to complete my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
DontPublishMyCommentsPlz
Site Experience FeedbackJun 9, 2026
The website did not recognize me so I entered my email information then continued on with my checkout and at the end it said it recognized my email address. It was a hassle to enter all my information twice. Especially considering I had a note indicating that if the Bordeaux frame I had selected was not available, I wanted the dark Havana instead. The website said that if I can’t have that color that my order would be canceled. I don’t know if y’all in fact got that information because I did not get the option to refill it the additional message box when I had to reenter my card info.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Chay
Site Experience FeedbackJun 8, 2026
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Constance
Site Experience FeedbackJun 8, 2026
It keep timing out while I was considering different choices.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
D
Site Experience FeedbackJun 8, 2026
Good stuff! I would like 100 discount pls.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 8, 2026
thanks
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hello
Post-Delivery FeedbackJun 8, 2026
It took almost 3 weeks for you to ship my order. At the time I ordered my sunglasses I didn't know it would take this much time. I am in warehousing, the turnaround in shipping out an order should be much faster.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 5
Janice
Site Experience FeedbackJun 7, 2026
fairly easy but I already had a log in with you and would not me make my purchase as a guest, forced met to log in and try to figure out old password before I was able to purchace. Would have been easiler to just purchase as guest.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
APen
Site Experience FeedbackJun 7, 2026
I loved that I could just search the code name given to me also I loved that it had more color options than the eye doctor told me they had. Also it is the exact same model.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dr.Xavier
Site Experience FeedbackJun 7, 2026
Would shop here again
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Positive outcomes
Site Experience FeedbackJun 7, 2026
Excellent resources which meet my need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NDvisible
Site Experience FeedbackJun 7, 2026
I’m hoping they find the item in inventory, as it’s showing as discontinued. Fingers crossed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Balu
Post-Delivery FeedbackJun 7, 2026
Received with good packaging and with no damage.Satisfied with update on delivery status. 👍👍👌
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Professionally Celebrity
Site Experience FeedbackJun 6, 2026
I could not say enough good things about GoOptics and I’ve recommended to all my family and friends. Best prices and selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Credit Card
Site Experience FeedbackJun 6, 2026
An excellent website to buy frames I generally get my lenses through my insurance and then get my frames from go optics mostly because it's cheap and my eye doctor does not have the frames that I like since they discontinued the model at Smart eye Care
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe H
Site Experience FeedbackJun 5, 2026
Good experience on first time purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Chew
Site Experience FeedbackJun 5, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jomomma
Site Experience FeedbackJun 5, 2026
prices at gooptic are good
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
Raju
Post-Delivery FeedbackJun 5, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ron
Site Experience FeedbackJun 5, 2026
Returned wrong size. Hopefully you will credit for my exchange size.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sanjay kansara
Site Experience FeedbackJun 5, 2026
Google search
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 5, 2026
The website could get a refresh to be more modern looking and make the experience more seamless. Especially applying and removing filters for a quick and better look. Another thing that would help A LOT if to have people wearing the glasses to see how the glasses look. It's hard to just purchase by looking at the glass by itself.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gen
Site Experience FeedbackJun 4, 2026
It was very fast easy and affordable. And I was abe to find the exact frames I was looking for very satisfied.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A