Go-Optic Customer Reviews
Go-Optic holds a 8.8/10 overall rating and 168 verified post-delivery reviews on Bizrate.
Go-Optic Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 82% |
 Neutral | 10% | 12% |
 Negative | 12% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 80% |
Neutral | 16% | 15% |
Negative | 7% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Go-Optic
Showing 1 - 50 of 1,698
Sunglassgirl
Site Experience FeedbackAug 8, 2026
Navigating and purchasing was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beezly
Site Experience FeedbackAug 8, 2026
Ease of locating items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackAug 8, 2026
Thier reasonable prices on the market
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevin
Post-Delivery FeedbackAug 8, 2026
A family member showed me his new sunglasses with the retractable retainer straps. I liked them so I ordered a pair. I wish they had a larger selection but I'm happy with the model I purchased. Fit and finish and feel are all good. I've already purchased another pair.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 6
- Customer Support: N/A
Scotty
Site Experience FeedbackAug 8, 2026
Great website. Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
tbd - order not yet received. product matters more than website. if product fails to meet expectations, then customer service is the most important. have not experienced this yet
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Light
Site Experience FeedbackAug 8, 2026
It was very good for me thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
Very easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
MeMyself
Site Experience FeedbackAug 8, 2026
I appreciate the reasonable cost for glasses frames
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackAug 8, 2026
I came for Serafina Susan frames. They have been the most durable, comfortable and the most complimented frames, I have owned in years. My eye exam place does not carry this brand and the pair I did purchase from them have broken twice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
deff
Site Experience FeedbackAug 7, 2026
Great stuff
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Caveman
Site Experience FeedbackAug 7, 2026
found replacement frames
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
ok ty
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
kitkat
Site Experience FeedbackAug 6, 2026
Liked my glasses last time so much, came back again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A
Site Experience FeedbackAug 6, 2026
Lens choices confusing
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Virginia
Post-Delivery FeedbackAug 6, 2026
This is my first time trying to order glasses online vs local purchase. The glasses arrived in less than 10 days and were perfect! Would highly recommend.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Angie
Site Experience FeedbackAug 5, 2026
Great and easy to order what I was looking for. And great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lish
Site Experience FeedbackAug 5, 2026
It was great to get to order frames separately from lenses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Isabellallada
Site Experience FeedbackAug 5, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Site Experience FeedbackAug 5, 2026
Cheap and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackAug 5, 2026
E-Z to follow and much better value than other places.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SmallCrook
Site Experience FeedbackAug 5, 2026
Ease of transaction; free shippping and acceptable shipping times
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Cece
Site Experience FeedbackAug 4, 2026
The ordering experience was fine. I had to call customer service for my order to go through. Something or me screwed up. Too much info. I just want to order and go on not have questions about signing up for this or that.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
JL
Site Experience FeedbackAug 4, 2026
My wife absolutely loves her Carolina Herrera glasses. Unfortunately the arm broke and as a surprise, my son and I are replacing them with a brand new frame.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronen
Site Experience FeedbackAug 4, 2026
The website is great but I have only one complaint. there is no virtual try on for the frames. because of this I'm "forced" to check the frames elsewhere and there for might causing me to purchase them elsewhere. Not that the support I got on the first order and the fact you sell Ziess makes you my number one choice so far.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
mascani
Site Experience FeedbackAug 3, 2026
Easy to use website, good descriptions when given lens choices, got a good coupon for my first order.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rebajo
Site Experience FeedbackAug 3, 2026
The chat was helpful answering a size/fit question right away.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lotus
Site Experience FeedbackAug 3, 2026
I love it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
TnZ
Site Experience FeedbackAug 2, 2026
Easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
mong
Site Experience FeedbackAug 2, 2026
great selection of brands at a good price
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 2, 2026
Have not received product yet so cannot answer many of the questions at this time.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bob
Post-Delivery FeedbackAug 2, 2026
Exactly what I ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
BW
Post-Delivery FeedbackAug 1, 2026
I loved the previous pair I purchased elsewhere and was excited to get an identical pair of frames. I am a creature of habit and love them! The packaging was professional look and went beyond my expectations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mimi
Post-Delivery FeedbackAug 1, 2026
I had to replace frames that were 5 years old. I was happy that the same model was available because my rx had not changed. I would have liked more options on the color choices. I am happy with the pair I got.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
j
Site Experience FeedbackJul 31, 2026
user interface is pretty good, wish that the price of lenses can be lower
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
hanna.h
Site Experience FeedbackJul 31, 2026
I appreciate wide selection of lens and frames as well as great prices. Also I had positive experience here with lenses replacement for my old frames.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bell420
Site Experience FeedbackJul 31, 2026
Awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beefy
Site Experience FeedbackJul 30, 2026
Good price
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bdubya
Site Experience FeedbackJul 30, 2026
Very quick and easy transaction. I found it easy to apply the discount code and complete the purchase. Great price on the sunglasses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
preachinpilot
Post-Delivery FeedbackJul 30, 2026
everything was good except on my end with having to change paymnet methods.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 4
- Customer Support: 10
Sam
Site Experience FeedbackJul 30, 2026
OK
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
AJRS
Site Experience FeedbackJul 30, 2026
I made a purchase for the first time. I could not answer the questions until after I've made and experience the purchase cycle.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
T
Site Experience FeedbackJul 30, 2026
It was a great online ordering experience with awesome prices. I hope the glasses are amazing when I recieve them.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ShawnT
Site Experience FeedbackJul 30, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leo
Site Experience FeedbackJul 29, 2026
would help to have a way to 'try' digitally the frames.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beanie
Site Experience FeedbackJul 29, 2026
Ease of locating your product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don-Bev
Site Experience FeedbackJul 29, 2026
Everything was very easy. I emailed support about what address to send my frames to and received the information promptly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G
Post-Delivery FeedbackJul 29, 2026
Definitely recommend, had what I needed at a very fair price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Baco
Site Experience FeedbackJul 29, 2026
A very pleasant shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10