Go-Optic Customer Reviews
Go-Optic holds a 8.8/10 overall rating and 166 verified post-delivery reviews on Bizrate.
Go-Optic Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 76% |
 Neutral | 12% | 18% |
 Negative | 12% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 16% | 16% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Go-Optic
Showing 1 - 50 of 1,690
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Site Experience FeedbackAug 12, 2026
GOOD SHORT JUST REPLACING FRAME I BROKE BUT WILL BE BUYNG SUNGLASSES SOON
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Connie
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Uncle G
Site Experience FeedbackAug 12, 2026
AI found the item. Your search did not locate it. Also google search did not find the item either.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Daniel
Site Experience FeedbackAug 12, 2026
Website was good but did't remember the cart if I went away for a while even If I was logged in. Mail support was terrible.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
jenny from the block
Site Experience FeedbackAug 11, 2026
Go Optics
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hindo
Site Experience FeedbackAug 11, 2026
It was fairly easy, not one to order much online so it took me a little while to place my order.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Check out was slow.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
CJ
Site Experience FeedbackAug 10, 2026
Website was slow
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jiordana
Site Experience FeedbackAug 10, 2026
My overall experience was great, easy to find what I was looking for through the search tab, and there it was! Fast service! The price is according to my budget, and the check-out process was quick!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackAug 10, 2026
Found the glasses I've been searching for.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Paolo
Site Experience FeedbackAug 10, 2026
Very easy checkout + Very clear policies
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 10, 2026
I have ordered frames many times and it said they were in stock but never got them. When I checked on them they weren't available.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Eka
Site Experience FeedbackAug 10, 2026
I finally found the exact frame for my daughter old eyes glasses and I wish you got a discount on your first order when you sign up instead of getting a discount after your first time order but overall I love that I found the frame that I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlie
Site Experience FeedbackAug 10, 2026
website was lacking some information, personnel who were available on the phone were able to explain everything to my satisfaction
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 10, 2026
Quick and easy!! Best price I found online!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
I've never had to email my prescription before had to figure out how to do it. could have done without that. lol
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
Great experience shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Army19727
Site Experience FeedbackAug 9, 2026
Easy pleasant experience.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Krissy and Tim
Site Experience FeedbackAug 9, 2026
We have used go-optic at least 10 years now and we really trust them for all of our glasses purchases! We think this site is reliable, and the prices are very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
website is slow, and only offers 1 view of frames, not photo on people which is a miss
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
KS
Site Experience FeedbackAug 9, 2026
The description and image do not correspond. For example - black/black description shows an image of black/gunmetal. 🤔
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunglassgirl
Site Experience FeedbackAug 8, 2026
Navigating and purchasing was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beezly
Site Experience FeedbackAug 8, 2026
Ease of locating items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackAug 8, 2026
Thier reasonable prices on the market
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevin
Post-Delivery FeedbackAug 8, 2026
A family member showed me his new sunglasses with the retractable retainer straps. I liked them so I ordered a pair. I wish they had a larger selection but I'm happy with the model I purchased. Fit and finish and feel are all good. I've already purchased another pair.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 6
- Customer Support: N/A
Scotty
Site Experience FeedbackAug 8, 2026
Great website. Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
tbd - order not yet received. product matters more than website. if product fails to meet expectations, then customer service is the most important. have not experienced this yet
- Overall Rating: 5
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
Light
Site Experience FeedbackAug 8, 2026
It was very good for me thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
Very easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
MeMyself
Site Experience FeedbackAug 8, 2026
I appreciate the reasonable cost for glasses frames
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackAug 8, 2026
I came for Serafina Susan frames. They have been the most durable, comfortable and the most complimented frames, I have owned in years. My eye exam place does not carry this brand and the pair I did purchase from them have broken twice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
deff
Site Experience FeedbackAug 7, 2026
Great stuff
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Caveman
Site Experience FeedbackAug 7, 2026
found replacement frames
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
ok ty
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
kitkat
Site Experience FeedbackAug 6, 2026
Liked my glasses last time so much, came back again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A
Site Experience FeedbackAug 6, 2026
Lens choices confusing
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Virginia
Post-Delivery FeedbackAug 6, 2026
This is my first time trying to order glasses online vs local purchase. The glasses arrived in less than 10 days and were perfect! Would highly recommend.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Angie
Site Experience FeedbackAug 5, 2026
Great and easy to order what I was looking for. And great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 5, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lish
Site Experience FeedbackAug 5, 2026
It was great to get to order frames separately from lenses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Isabellallada
Site Experience FeedbackAug 5, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Site Experience FeedbackAug 5, 2026
Cheap and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick
Site Experience FeedbackAug 5, 2026
E-Z to follow and much better value than other places.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SmallCrook
Site Experience FeedbackAug 5, 2026
Ease of transaction; free shippping and acceptable shipping times
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Cece
Site Experience FeedbackAug 4, 2026
The ordering experience was fine. I had to call customer service for my order to go through. Something or me screwed up. Too much info. I just want to order and go on not have questions about signing up for this or that.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
JL
Site Experience FeedbackAug 4, 2026
My wife absolutely loves her Carolina Herrera glasses. Unfortunately the arm broke and as a surprise, my son and I are replacing them with a brand new frame.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronen
Site Experience FeedbackAug 4, 2026
The website is great but I have only one complaint. there is no virtual try on for the frames. because of this I'm "forced" to check the frames elsewhere and there for might causing me to purchase them elsewhere. Not that the support I got on the first order and the fact you sell Ziess makes you my number one choice so far.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
mascani
Site Experience FeedbackAug 3, 2026
Easy to use website, good descriptions when given lens choices, got a good coupon for my first order.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rebajo
Site Experience FeedbackAug 3, 2026
The chat was helpful answering a size/fit question right away.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lotus
Site Experience FeedbackAug 3, 2026
I love it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A