Good Sam Roadside Assistance Reviews - 1,227 Post-Delivery Reviews - 8.5/10
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 70% |
 Neutral | 16% | 18% |
 Negative | 15% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
7.6 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 16% | 16% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,915
rod
Site Experience FeedbackJun 23, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
mike j
Site Experience FeedbackJun 23, 2026
great product and pricing compared to tripe a
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 23, 2026
good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Pop
Site Experience FeedbackJun 23, 2026
Website was pretty slow!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
SeaByrd
Site Experience FeedbackJun 23, 2026
Easy and good affordable plans
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackJun 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CookinwitCon
Site Experience FeedbackJun 23, 2026
It was an easy process and a great value for a year.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
good and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Safety
Site Experience FeedbackJun 23, 2026
Just caution on the safe side and feel more comfortable, knowing we’re taking care of my good Sam
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
happy al
Site Experience FeedbackJun 23, 2026
pleased with your courteous, reliablle service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miss T
Site Experience FeedbackJun 23, 2026
Well designed site.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Summer
Site Experience FeedbackJun 23, 2026
Very pleased with the website and coverage. Not sure that I can afford the same coverage next year when it is full price.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 9
Anthony
Site Experience FeedbackJun 23, 2026
Clear information, good site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LeeAnn
Site Experience FeedbackJun 23, 2026
Very easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KD
Site Experience FeedbackJun 23, 2026
I was not clear on the auto coverage when bundled with RV, or at least, not confident, which led to a delay in purchase. Once clarified, the rest was easy.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Good value, timely renewal reminder.
Site Experience FeedbackJun 23, 2026
Very good. My bank was being overly cautious about approving the charge, I was able to respond to their fraud query and approve the transaction and resubmit went through perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
You seem to need an awful lot of information. Hope it’s worth it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hah
Site Experience FeedbackJun 23, 2026
Easy to navigate website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucho
Post-Delivery FeedbackJun 23, 2026
Very professional!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
loften31
Site Experience FeedbackJun 23, 2026
It was great.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 23, 2026
Goid
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
BD
Site Experience FeedbackJun 23, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DJ
Site Experience FeedbackJun 23, 2026
It was fine!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Simple
Site Experience FeedbackJun 23, 2026
Simple and easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LMurphy
Post-Delivery FeedbackJun 23, 2026
Easily able to purchase roadside assistance, received card and no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
TruckerDon98
Post-Delivery FeedbackJun 23, 2026
I told others about the great deal for new customers and that we have piece of mind on our roadtrips and GoodSam is cheaper then AAA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
xxx
Site Experience FeedbackJun 23, 2026
easy fast economical
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tipton
Post-Delivery FeedbackJun 23, 2026
After I had a blowout in my motorhome, I decided I needed roadside assistance. After some research Good Sam was ideal for my situation. The ordering process was flawless and the cards arrived quickly. 10/10 recomend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
jeromycullen
Site Experience FeedbackJun 23, 2026
Great and easy experience
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
bueno
Site Experience FeedbackJun 23, 2026
Bueno
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LAT
Post-Delivery FeedbackJun 23, 2026
Service was prompt and professional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
HappyTraveler
Site Experience FeedbackJun 23, 2026
Website was easy to navigate and I found the answers to my questions about coverage.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Red
Site Experience FeedbackJun 23, 2026
It was super easy and fast and I like the program offers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moe
Site Experience FeedbackJun 23, 2026
No issues,great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JT
Site Experience FeedbackJun 23, 2026
The plan details are described easily. The one item I do not like is trying to upsell me at the end before payment and automatically enrolling me in automatic renewal. If I wanted it I would ask for it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Moody
Site Experience FeedbackJun 23, 2026
I wanted to sign up for the 5years but I couldn’t tell if the auto renewal would be for one year increments or 5 years increments. So I just opted for one year.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Liz
Site Experience FeedbackJun 23, 2026
Every thing was fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Totu
Post-Delivery FeedbackJun 23, 2026
Satisfied
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Luther
Site Experience FeedbackJun 23, 2026
Nice and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Simplified Version for Registration
Site Experience FeedbackJun 23, 2026
Piece of Cake website. Easy Peasy to navigate through. Very simple.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Chas
Site Experience FeedbackJun 23, 2026
Very simple to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HappyPaddy
Site Experience FeedbackJun 23, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike
Site Experience FeedbackJun 23, 2026
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
The enrollment was very fast and easy This was the best overall roadside assist I found
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jelissa
Site Experience FeedbackJun 22, 2026
It was very easy to enroll and you really do get discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Never needed assistance .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chubba
Site Experience FeedbackJun 22, 2026
It was excellent hopefully it will help us with the flat tire we currently have
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 22, 2026
Unable to edit my main information. Phone and address.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Kenny
Site Experience FeedbackJun 22, 2026
It's fine
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10