Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.5/10 overall rating based on 1,222 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 71% |
 Neutral | 16% | 17% |
 Negative | 15% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 16% | 16% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,868
KJD
Site Experience FeedbackJul 1, 2026
I haven't used yet, but looking forward to working with Good Sam Roadside Assistance
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gpops
Site Experience FeedbackJul 1, 2026
I called them and had them callback to discuss the plan option. Very nice and polite
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dawn
Site Experience FeedbackJul 1, 2026
Was easy to navigate and explained differences in each option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PK
Site Experience FeedbackJul 1, 2026
Good Experince so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lamar
Site Experience FeedbackJul 1, 2026
So far its been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gary
Site Experience FeedbackJul 1, 2026
Had to read fine print on basic membership as I have a class A rv and it doesn't apply to those
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Camping Seniors
Site Experience FeedbackJul 1, 2026
First time purchase was easy to do. Have not had to use the service. Just hope it lives up to the reputation.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jewel
Post-Delivery FeedbackJul 1, 2026
I havent used the towing so far.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Eerie
Site Experience FeedbackJul 1, 2026
Simple, Easy, and Effective
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
greydiver
Site Experience FeedbackJul 1, 2026
I dont like the Auto Renewal. I would have liked to have an option to skip that for now.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ColonelCrash
Site Experience FeedbackJul 1, 2026
Website is laid out well and easy to navigate. Explanation of the different tiers offered is easy to understand.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
DC
Site Experience FeedbackJul 1, 2026
Good sam has great service
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Alisann
Site Experience FeedbackJul 1, 2026
It was good. Easy to understand
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
GA
Site Experience FeedbackJul 1, 2026
Everything went well; the site was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tammy Moho Traveler
Site Experience FeedbackJul 1, 2026
It was very easy & fast to get the roadside assistance for our RV.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don
Site Experience FeedbackJul 1, 2026
Hi this is donsld L woods I'm new on good sam I'm also getting insurance through them as well as road assistant too as of today July 1st 2026 don't I get a discount for adding my 1 truck and 1 car and my rv trailer camper I was told I would be saving and get discounts on all thr godd sam just making sure thsnk you I just needing thr 39.00 coverage yearly did I did it right please let me know thank you so much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Site Experience FeedbackJul 1, 2026
Can not get thru on phone to talk to a service rep. The call back never call back and 2 calls dropped after holding for 20 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KM.Camplife
Site Experience FeedbackJul 1, 2026
Signing up for Good Sam Roadside Assistance was a very smooth and easy experience. The website is well organized, simple to navigate, and made it easy to understand the available plans and complete my enrollment. Everything was straightforward, and I felt confident in my decision. I’m very satisfied with the process so far and look forward to having the peace of mind that comes with being a Good Sam member.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Doe321
Site Experience FeedbackJul 1, 2026
Signed up for roadside assistance membership
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joe
Site Experience FeedbackJul 1, 2026
Checkout could be easier
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
MADDY
Site Experience FeedbackJul 1, 2026
Easy to surf!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Big M
Site Experience FeedbackJul 1, 2026
Nothing to say,just filled out app.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hopeful
Site Experience FeedbackJul 1, 2026
I tried to register using my phone and realized I had entered a lower case d in my name after entering my credit card info. I called to get on a waitlist for a call back because I couldn't tell whether I had paid or not. After waiting awhile I decided to check my credit card account and saw only a $1 charge had appeared so I decided to start over on my laptop. In your survey, I scored lower than I might have or higher simply because some of the questions I don't have answers for since I just enrolled, but I have high hopes,
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Dog Mom 44
Site Experience FeedbackJul 1, 2026
it was fast and easy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Willy
Site Experience FeedbackJul 1, 2026
Satisfactory
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Boroboy135
Site Experience FeedbackJul 1, 2026
Too many questions
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 1, 2026
Although I have been a Roadside Assistance member since 2019, there was no indication in my account membership profile that I had this service. Nonetheless, I was able to renew my membership.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lyn
Site Experience FeedbackJul 1, 2026
Great value! I needed a higher amount of calls per year. I drive for a living so Triple A is not suitable for my needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
Its my first time here so I don't know yet how good is you customer service and or your products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Deb
Site Experience FeedbackJul 1, 2026
Ease of use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Meho
Site Experience FeedbackJul 1, 2026
I am OK with the website and offers, but just if it can be easier to find out what each service offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackJul 1, 2026
1st time ever purchasing this plan. Had allstate in past. Just got too expensive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Teb
Site Experience FeedbackJul 1, 2026
It was easy to get around and add payment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RGB
Site Experience FeedbackJul 1, 2026
It worked as it should without issues.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Buzz bee
Site Experience FeedbackJul 1, 2026
Fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Picki
Site Experience FeedbackJul 1, 2026
Excellent product and choices and good value
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aloha Traveler
Site Experience FeedbackJul 1, 2026
Smooth with clarity
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Freddy
Post-Delivery FeedbackJul 1, 2026
we have a roadside and goodsam membership. Have to login with different emails to each one. called and put in an order to merge the two about two weeks ago and have had no resolution.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 5
- Customer Support: 5
Online Shopper
Site Experience FeedbackJul 1, 2026
Interaction was great and knowledgeable
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rosie
Site Experience FeedbackJul 1, 2026
I enjoyed the Good Sam website. It is user friendly and I like the discount.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
russ
Site Experience FeedbackJul 1, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jacson
Post-Delivery FeedbackJul 1, 2026
Good company
- Overall Rating: 1
- Would Shop Here Again: 9
- Likelihood To Recommend: 1
- On Time Delivery: 6
- Customer Support: 6
Online Shopper
Site Experience FeedbackJul 1, 2026
Good. We have used AAA several times.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Swaney
Site Experience FeedbackJul 1, 2026
Easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Price Swap
Site Experience FeedbackJul 1, 2026
I was a bit disappointed that the initial price quoted for Platinum complete was $129 and when I got to product selection and payment the Platinum complete package was $269 so I went with basic RV platinum which does not cover tire blowout damage
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Tom
Site Experience FeedbackJul 1, 2026
I resent the auto renewal aspect for roadside assistance enrollment
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 1, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jess
Site Experience FeedbackJul 1, 2026
The interaction was fine
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 1, 2026
Trust Good Sam.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10