Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.5/10 overall rating based on 1,223 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 71% |
 Neutral | 16% | 17% |
 Negative | 15% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 78% |
Neutral | 16% | 15% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,849
No
Site Experience FeedbackJun 30, 2026
I could not get any detail on what each plan covers before you make purchase, It only gives you general information.
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 3
Jfoxfire
Site Experience FeedbackJun 30, 2026
Everything good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Driver
Site Experience FeedbackJun 30, 2026
First time to buy a protection plan and it was very simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jummy
Site Experience FeedbackJun 30, 2026
Good 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meg
Site Experience FeedbackJun 30, 2026
Need coverage and the rate was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
I was sent a email telling me I would get a 50% off and did not, please quit sending fake emails, cause when I made purchase I didn't get the 50% of
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ric
Site Experience FeedbackJun 30, 2026
Rated this survey and i will see how good it will be for me if i need to use it.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
glh
Site Experience FeedbackJun 30, 2026
Experience was good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Antonio
Site Experience FeedbackJun 30, 2026
Easy to use and clear offers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackJun 30, 2026
Ok but I thought I had automatic renewal and am surprised that I didn’t get a notification
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
lizzard71
Site Experience FeedbackJun 30, 2026
Easy,quick
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
dr622
Site Experience FeedbackJun 30, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Caleb M.
Site Experience FeedbackJun 30, 2026
Great site and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Informative and well laid out easy to make a decision on what to plan to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nono
Site Experience FeedbackJun 30, 2026
OK experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Random forced comment guy
Site Experience FeedbackJun 30, 2026
NA
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Reggie
Site Experience FeedbackJun 30, 2026
Easy to navigate and use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leadsled50
Site Experience FeedbackJun 30, 2026
Was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chiknhed
Site Experience FeedbackJun 30, 2026
Great deal on premium membership
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M S
Site Experience FeedbackJun 30, 2026
Have used membership for r v assistance and purchased at Camping World with positive results
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Rae
Site Experience FeedbackJun 30, 2026
simple process and clear
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jc
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
taz
Site Experience FeedbackJun 30, 2026
just hard to find thought I already had roadside assistance but could not find that it was active or when it expired
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BobL
Site Experience FeedbackJun 30, 2026
Not sure what was happening while I was on the site 6/30 16:40 ET but the whole site was - for lack of a better word - "wicked slow". 45 years in the computer industry - I did check my connection speed and my cpu usage before writing this.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shadow
Site Experience FeedbackJun 30, 2026
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Conde
Site Experience FeedbackJun 30, 2026
Excellent experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sunshine
Site Experience FeedbackJun 30, 2026
Needed to update Roadside Assistance
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mel
Site Experience FeedbackJun 30, 2026
Very easy and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
anonymous
Site Experience FeedbackJun 30, 2026
quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
De
Site Experience FeedbackJun 30, 2026
Nice website. Easy to select membership. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Midwest
Site Experience FeedbackJun 30, 2026
Information on web site was easy to follow and understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim M
Site Experience FeedbackJun 30, 2026
I do most of my camper in the summertime on the East Coast and I have blown tires and damage to my RV and I had this service available to me and the Tire was replaced as well as the damage repaired to the RV. I won’t travel without it when I bring my camper out of storage and start using it for a half a year. The service provided is the best on the market..
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
WizzB
Site Experience FeedbackJun 30, 2026
Positive, good deal
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Goldcreek
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
STOUR
Site Experience FeedbackJun 30, 2026
QUICK ,AND SIMPLE. HAPPY EWITH THE PROMO PRICE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackJun 30, 2026
Easy process and good pricing
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 30, 2026
Fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJun 30, 2026
The overall purchase online was easy. Not sure they did not ask what vehicles or teardrop I had.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunny
Site Experience FeedbackJun 30, 2026
It was fine, no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 30, 2026
I bought the membership
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 30, 2026
some difficulty paying.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ann
Site Experience FeedbackJun 30, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Taxi
Site Experience FeedbackJun 30, 2026
The website was to the point brief and very professional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck D
Site Experience FeedbackJun 30, 2026
Straight forward
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Carlrich
Site Experience FeedbackJun 30, 2026
Easy to use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Daan
Site Experience FeedbackJun 30, 2026
No complains
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn
Site Experience FeedbackJun 30, 2026
this came as a recommendation from my insurance company
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Way
Site Experience FeedbackJun 30, 2026
Very easy to use..
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9