Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.7/10 overall rating and 1,203 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 68% |
 Neutral | 18% | 16% |
 Negative | 12% | 16% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 78% |
Neutral | 15% | 15% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,632
Johnny J
Site Experience FeedbackSep 5, 2026
Easy to use, easy to select preference option
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
It was difficult getting a address changed.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Rastakingover
Site Experience FeedbackSep 5, 2026
No complaints
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Travelingtrents
Site Experience FeedbackSep 5, 2026
Good experience. My roadside assistance needed renewed but my card had expired. I easily renewed with my new card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackSep 5, 2026
We camp, so good to have it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sheree
Site Experience FeedbackSep 5, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Site Experience FeedbackSep 5, 2026
Great easy to obtain roadside assistance
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Don
Site Experience FeedbackSep 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Retired RVers
Site Experience FeedbackSep 5, 2026
Good categorization explanations Good dale
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Joe
Site Experience FeedbackSep 5, 2026
Fairly simple and straight forward.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Moose
Site Experience FeedbackSep 5, 2026
I received an e-mail for the plan I bought for $119.95 advertised for $69.95 but as I followed through the e mail site it charged me the $119.95. So what’s up with that?
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Larry
Site Experience FeedbackSep 5, 2026
Wish the print in the contract was bigger as it is hard to see when you have some age on you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
I’m new
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 5, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tricia
Site Experience FeedbackSep 5, 2026
+17604675327 very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Sadsy
Site Experience FeedbackSep 5, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JJ
Site Experience FeedbackSep 5, 2026
I feel that this is going to be an awesome purchase. I can’t wait to try the service out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AzFed
Site Experience FeedbackSep 5, 2026
Fine
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 5, 2026
Great easy and great price
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
STEPNFETCHITT
Site Experience FeedbackSep 5, 2026
It was fairly clear, although I wish you had a statement declaring a policy thats all encompassing. no matter what vehicle i drive. Instead of scrolling through all of them.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jim W.
Site Experience FeedbackSep 5, 2026
Easy with simple prompts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
No sure yet
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Martian
Site Experience FeedbackSep 5, 2026
Not much interaction. Changed info to current card and renewed coverage.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kelz
Site Experience FeedbackSep 5, 2026
It was good service, I don’t have anything bad to say about the interaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BJay
Site Experience FeedbackSep 5, 2026
Concerned it didn't update my credit card information.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gloria
Site Experience FeedbackSep 5, 2026
Nine
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
mickster
Post-Delivery FeedbackSep 5, 2026
my subscription had expired and went to renew but instead of renewing it ended up creating a whole new account. ideally i would have preferred to renew because i kept getting emails saying to renew even though i already purchased a new subscription. that was frustrating.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 5, 2026
Easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Company
Site Experience FeedbackSep 5, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackSep 5, 2026
Good Program
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neon
Site Experience FeedbackSep 5, 2026
I had to renew online as I got a notice that coverage had expired. Coverage was supposed to be renewed yearly on my credit card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pheonixbop
Site Experience FeedbackSep 5, 2026
Ready to use and navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jake
Site Experience FeedbackSep 5, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saint Michael
Site Experience FeedbackSep 5, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tobey
Site Experience FeedbackSep 5, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angela
Site Experience FeedbackSep 5, 2026
Yes
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Chris
Site Experience FeedbackSep 5, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betsy
Site Experience FeedbackSep 5, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danar211
Site Experience FeedbackSep 4, 2026
Not sure if I ordered for my auto and not an rv. Got stuck at final check out, app wasn't prossecing and had to reenter things over again.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Senior camper
Site Experience FeedbackSep 4, 2026
Protect personal information
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Vic
Site Experience FeedbackSep 4, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
It was very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rosa
Site Experience FeedbackSep 4, 2026
this was a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
will
Site Experience FeedbackSep 4, 2026
easy to navigate and to order the subcription
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackSep 4, 2026
Everything went like i wanted it to
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
drdollars
Post-Delivery FeedbackSep 4, 2026
attempted tows but sometimes i couldn't get the tow on time
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 8
TP
Site Experience FeedbackSep 4, 2026
Website is user friendly. I’m glad to have this coverage for my RV.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 4, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Brent
Site Experience FeedbackSep 4, 2026
Easy from start to finish.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackSep 4, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7