Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.6/10 overall rating and 1,179 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 71% | 71% |
 Neutral | 17% | 17% |
 Negative | 12% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
7.2 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 77% |
Neutral | 16% | 16% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,645
DBW
Site Experience FeedbackJul 31, 2026
I was able to find the info I needed to make an informed decision and subscribe to the program. All went well.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJul 31, 2026
This is a first time I purchased the best price for roadside assistance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mom of 2krc
Site Experience FeedbackJul 31, 2026
Everything was clear and easy to find
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KC
Site Experience FeedbackJul 31, 2026
Confused about the difference between Good Sam and Roadside assistance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Good Value
Site Experience FeedbackJul 31, 2026
Good value
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Javier
Post-Delivery FeedbackJul 31, 2026
it was a very easy process to do online and got help on the phone to make sure I had my plan correct and was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mamma J
Site Experience FeedbackJul 31, 2026
cheaper than AAA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackJul 31, 2026
Struggled getting my order to go thru so had to do that twice but may have been WiFi I’m not sure. Seems like a great deal with roadside assistance will try for a year then see if we want to renew.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Chickenbuna
Site Experience FeedbackJul 31, 2026
It was great easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJul 31, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Giggles
Site Experience FeedbackJul 31, 2026
Neutral neither good or bad.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Big chief
Site Experience FeedbackJul 31, 2026
I switched from the major carrier with the beginning letters of the alphabet hope to have a pleasant journey with good SaM
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ALON
Site Experience FeedbackJul 31, 2026
WANTED TO COVER AN UPCOMING TRIP WITH ROADSIDE ASSITANCE. iT WENT WELL AND QUICKLY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TRB
Post-Delivery FeedbackJul 31, 2026
I signed up for roadside assistance, after my insurance company dropped that portion of my coverage due to hail damage. Roadside Assistance fit that need for an affordable price. About after a month or two after ordering, I locked keys in one my vehicles, and thanks to Roadside Assistance they came an unlocked my cardoors with 30-45mins without any hassle as it was included.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
CSM
Site Experience FeedbackJul 31, 2026
Good website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
It was pretty easy however it implies that I would get a bigger discount than $10 off.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C.U. Around
Site Experience FeedbackJul 31, 2026
The website was easy to use. The only negative is the brochure and website did not make iit very clear about motor home and fifth wheel coverage. Other than that it was great.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MarkG
Site Experience FeedbackJul 31, 2026
Pisses me off that I do not qualify for the 50% off. Why do you give new customers a better deal than existing
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Beaver
Site Experience FeedbackJul 31, 2026
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
grandpa
Site Experience FeedbackJul 31, 2026
everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Samos
Site Experience FeedbackJul 31, 2026
Worked fine
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
nobody
Site Experience FeedbackJul 31, 2026
same good service
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dave
Site Experience FeedbackJul 31, 2026
Fine
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackJul 31, 2026
Good and easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
Simple and easy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Delightful
Site Experience FeedbackJul 31, 2026
I had only a slight glich with the website, nothing major.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 31, 2026
We like the security of having the service if needed. We have never used it.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 1
- Customer Support: 7
Bird
Site Experience FeedbackJul 31, 2026
Loved the reminder it was due
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Joe S
Site Experience FeedbackJul 31, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy and fast
Site Experience FeedbackJul 31, 2026
Have purchased RV travel coverage from SAM in past when went on RV trips, but for some reason didn't have us in system and shows as first time. So glad was a quick fix to enroll online which was very easy!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Codeman
Post-Delivery FeedbackJul 31, 2026
It was better than the first
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Hittintheroad
Post-Delivery FeedbackJul 31, 2026
Our extended warranty, roadside assistance, apps, everything good Sam is exceptional start to finish!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sad Customer
Post-Delivery FeedbackJul 31, 2026
They said our truck wouldn’t be covered for the breakdown.
- Overall Rating: 9
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 10
- Customer Support: 4
Online Shopper
Site Experience FeedbackJul 31, 2026
I was looking for a roadside assistance for my car that I just purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dray
Site Experience FeedbackJul 31, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bert
Site Experience FeedbackJul 31, 2026
I HAD AAA AND DEALING WITH THEIR WEBSITE WAS WAY MORE OF A HASSLE THAN IT WAS WORTH. SO I DECIDED TO CHECK OUT GOOD SAM , THE INTERACTION WITH THIS SITE WAS HASSLE FREE! THANKS 😊
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Claire
Site Experience FeedbackJul 30, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chillax
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 30, 2026
I haven't needed to use the service as if yet so I'm hoping if i need to that they are there to help me out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Carrie
Post-Delivery FeedbackJul 30, 2026
I learned about Good Sam and have been very pleased with the info. CSR is good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Terry
Site Experience FeedbackJul 30, 2026
The only thing missing was how to add my wife -- Christi McCabe
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dave
Post-Delivery FeedbackJul 30, 2026
Good sam acts like i have not renewed, i keep getting snail mail and email to ask me to renew when i already have
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 6
Jill
Site Experience FeedbackJul 30, 2026
Very helpful.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
I was not notified that my membership had expired until a month late. I had auto renewal and was not notified that there was a problem. I waited forever to talk to someone and never got through. Last time we called I waited for hours and never received help. What happened to your previous good service?
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Trav
Site Experience FeedbackJul 30, 2026
That was incredible user friendly and efficient. Great prices, blows AAA out of the water.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJul 30, 2026
Dds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CC
Site Experience FeedbackJul 30, 2026
All good.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Arby
Site Experience FeedbackJul 30, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LadySunflower
Site Experience FeedbackJul 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jos
Site Experience FeedbackJul 30, 2026
Good experience, quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7