Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.8/10 overall rating and 1,212 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 77% |
 Neutral | 15% | 15% |
 Negative | 11% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 14% |
Negative | 6% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,189
RicW
Site Experience FeedbackNov 12, 2026
easy to sign up. lots of options. hope they actually come get me if im off road with my trailer...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Kushtaka
Site Experience FeedbackNov 12, 2026
. went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackNov 12, 2026
Pete
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
Dwayne
Site Experience FeedbackNov 12, 2026
After reviewing my plan that was abut to expire I was able to renew my plan. I am still not sure if I need roadside assistance and travel assistance. I would be nice if someone there could tell me if both are needed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
General
Site Experience FeedbackNov 12, 2026
Found it useful to be able to look at reviews and see how Good Sam was rated, and how the rate compared with comparable companies.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
heney
Site Experience FeedbackNov 12, 2026
wow
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
XMLK007
Site Experience FeedbackNov 12, 2026
As expected
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackNov 12, 2026
Nice and easy. Everything we was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wbgood
Site Experience FeedbackNov 12, 2026
Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff
Site Experience FeedbackNov 12, 2026
information was easy to understand. managed to get through the process without any fristration.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackNov 12, 2026
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
michael
Site Experience FeedbackNov 12, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Army Veteran
Site Experience FeedbackNov 12, 2026
Programs were explained well and the cost was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
na
Site Experience FeedbackNov 12, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackNov 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
We just needed to renew. Very Easy!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackNov 12, 2026
Simple, easy, fast, and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Post-Delivery FeedbackNov 12, 2026
The parts department was very helpful in finding right part for my rv, and had suggestions on the repair.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
abi
Site Experience FeedbackNov 12, 2026
i love the service so much
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 12, 2026
its easy buying for family member
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Joliet JR
Post-Delivery FeedbackNov 12, 2026
Yes, I was able to renew without any problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Yogi
Site Experience FeedbackNov 12, 2026
Very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mari J
Site Experience FeedbackNov 12, 2026
Easy to navigate. Renewal of roadside assistance.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Bern
Site Experience FeedbackNov 12, 2026
I am already a member and due for renewal. I renewed my AAA membership. However, I need to ask if that is correct as I am not a member. THanks
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Very easy and quick to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlotte
Post-Delivery FeedbackNov 12, 2026
Goodsam has changed its towing policy and the price to upgrade has doubled. I was very disappointed to find out they only tow to closest garage , not the garage who does the work.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Abby
Site Experience FeedbackNov 12, 2026
Good interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Early In The Process
Post-Delivery FeedbackNov 12, 2026
I have not needed to use the service, but added peace of mind just having it. The purchase process was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Frankie
Site Experience FeedbackNov 12, 2026
Simple process and self explanatory. Great bargain
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
On time
Site Experience FeedbackNov 11, 2026
Website was easy to use. There was no problems using it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MP
Site Experience FeedbackNov 11, 2026
Smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Don’t publish
Site Experience FeedbackNov 11, 2026
Fine. Got a mailer offering 50% off. After I got into the program that was denied because my email was in the system. We had a plan previously. I took the bait and bought anyway. You should honor all those to whom you send the offer. With today’s class mourners that should be an easy match up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carters2026
Site Experience FeedbackNov 11, 2026
Fairly quick and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lettie
Site Experience FeedbackNov 11, 2026
Want an option to ask how many AAA cards I need for the family
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
My RV
Site Experience FeedbackNov 11, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 11, 2026
Don’t like automatic renewal
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Cahill
Site Experience FeedbackNov 11, 2026
Liked the web site, easy to use. Very clear regarding product detail.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Curt
Site Experience FeedbackNov 11, 2026
Upon ordering Roadside assistance it asked about Travel Assist but I have that allready
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
dcb
Site Experience FeedbackNov 11, 2026
na
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kmck
Site Experience FeedbackNov 11, 2026
Very good and friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
Alll went well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Terry
Site Experience FeedbackNov 11, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mama Jimenez
Site Experience FeedbackNov 11, 2026
I’m looking forward to have good experiences with you services.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Speed
Site Experience FeedbackNov 11, 2026
After I updated my email address it sent me back to the main page which caused me to question if the transaction went thru. Glad I started over because the purchase was not made.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 11, 2026
Left AAA for this
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat mom
Site Experience FeedbackNov 11, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
phil
Post-Delivery FeedbackNov 11, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
FLMotorhome
Site Experience FeedbackNov 11, 2026
Very positive
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ethtron
Site Experience FeedbackNov 10, 2026
It was nice and easy. Super quick!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9