GoalieMonkey Customer Reviews
GoalieMonkey holds a 8.8/10 overall rating and 355 verified post-delivery reviews on Bizrate.
GoalieMonkey Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

2016 Winner Circle of Excellence
1 years
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Learn more about reviewsRecent Reviews for GoalieMonkey
Showing 1 - 50 of 1,948
Online Shopper
Post-Delivery FeedbackOct 22, 2026
Needed a new stick, so I shopped around on the website, which has a ton of selections at many price points. I bought one that matched an existing stick, and it arrived very quickly. I am very happy with this purchase and will again when the time comes.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Chris
Site Experience FeedbackOct 20, 2026
I didn't see an estimated shipping cost until after I had already gone through the purchase financing. Aside from that, the price seemed good, there were plenty of options available, and the checkout process was relatively easy.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 20, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Darren
Site Experience FeedbackOct 19, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mitchos
Site Experience FeedbackOct 19, 2026
It was very easy to interact with the website. I did know what I wanted, and had done a bunch of research prior, but being able to filter by brand, and then sort by price made finding what I wanted much easier, and even got me some top tier pads at a great price that I hadn't considered in my initial plan.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GoalieMom
Post-Delivery FeedbackOct 18, 2026
Bought a goalie stick for my son that was on clearance online. Price was good. Arrived quicker than expected in solid packaging. No complaints here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
linds
Site Experience FeedbackOct 16, 2026
The website kept going back and forth as to if I could select a shipping option, additionally it had me logged into a Bolt account ( Which would not allow me to ship to any address). I never logged into Bolt which is concerning as it is the defult option for payment. I used my paypal and it was fine.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Parker
Site Experience FeedbackOct 15, 2026
Goalie Monkey is great. Awesome customer service and quality product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Iceberg1911
Post-Delivery FeedbackOct 15, 2026
Good selection, competetive pricing, fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
SC
Site Experience FeedbackOct 15, 2026
It was easy to navigate. Simple to complete orders overall easy to use.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rico Bosco
Post-Delivery FeedbackOct 14, 2026
great selection, great sale prices, came fast and when it said it would come
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Monika
Site Experience FeedbackOct 13, 2026
Everything great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
Always great. Just need more roller goalie skate selection
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jon
Site Experience FeedbackOct 13, 2026
The website interaction today was perfect. This is our 2nd order from Goaliemonkey. Our 1st order had 2 items and 1 made it successfully. One hasn't yet made it and I have an open ticket because the tracking number is the same as the successful item but the shipping number is different, meaning im missing a tracking number. One site issue - ometimes when you select certain options in search filters you get a "browser blocked this operation" message. Please correct it!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
PK
Post-Delivery FeedbackOct 13, 2026
Good prices, had what I wanted and shipping was fast
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 12, 2026
Easiest website to order from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
J
Post-Delivery FeedbackOct 12, 2026
There is a lubricant spray for the goalie stick handle used and the bottle was not sealed and leaked all over the place. I asked for a new bottle since I need it to put the handle onto the stick and they said they don’t have extra bottles and have not come up with another solution. You don’t need much intellect to figure out that they could just open a package with the handle and take out a bottle and send it to me, then they can figure out what to do with the handle, or just send another handle free of charge with the lubricant spray in it. But still have not heard back.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 1
ObiTony
Site Experience FeedbackOct 12, 2026
They usually have what I want, but paying for shipping sucks.if shipping was free I would order goalie gear from them more often
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
RedBeard11AM
Site Experience FeedbackOct 11, 2026
I really liked the selection of equipment that the site has. We are new to hockey/goalie and they had all of the information that we needed to choose the right fit for our son.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
KC
Post-Delivery FeedbackOct 11, 2026
The purchase was clearance, but more options for colors would have been appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gang
Post-Delivery FeedbackOct 11, 2026
Sometimes when I consult online, I only get AI responses, which completely fail to resolve my issues. Also, for the Bauer custom products I ordered, I haven't received any tracking number at all. This leaves me quite confused.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 10, 2026
I requested the 2 day shipping and when I selected to place order, it was unavailable.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
J
Post-Delivery FeedbackOct 10, 2026
Faster than expected shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 8, 2026
I bought a very expensive high-quality stick in upon arrival. It was broken so I was very upset. Didn’t get to use it once. Don’t know if I’ll order from you guys again.
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MikeV27
Site Experience FeedbackOct 8, 2026
Entered a product description and the site provided a lot of choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pat
Site Experience FeedbackOct 8, 2026
Amazing product selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 8, 2026
Found a goalie stick on clearance. When stick arrived it seemed to be shorter by 6 inches. We have the same stick, same paddle size already but the 1 we ordered is shorter. Trying to track shipments through a 3rd party app is not friendly to use. Also never received and email that order was shipped
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 7, 2026
Slow
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
Bennyson
Site Experience FeedbackOct 7, 2026
Website does not seem to be optimized for mobile experience. Many buttons didn’t work or miss hit during browsing and checkout. Selections was good and pricing good.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
icetendy90
Site Experience FeedbackOct 7, 2026
The pricing for the product was fair and cheaper than that of other competitors. The site was easy to navigate. The description of the product, as well as the sizing charts on each of the products, made it simple for me to choose the right size before finializing my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Z
Site Experience FeedbackOct 7, 2026
I always love using Goalie Monkey to buy my sticks. They have the best selection and feel the most affordable sticks
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 7, 2026
My order was shipped in two separated packages on different days. No packing slip in the first package to identify my order was split in two packages. I thought an item was missing from my shipment.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
C. Burns
Site Experience FeedbackOct 7, 2026
GoalieMonkey is 100% satisfaction guarantee. Their response time in my experience is extremely quick. My items haven't been damaged in shipping or have gone missing. Their prices are very reasonable in my opinion compared to other companies. Rebound points actually make a difference when purchasing equipment which is nice since i have 4 kids in hockey. Overall, GoalieMonkey and HockeyMonkey are my go to's when it comes to durable, reliable and reasonably priced hockey equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Post-Delivery FeedbackOct 6, 2026
Disappointed with my experience with Goalie Monkey. I ordered two small items—a helmet kit and bungee for my son’s goalie pads—and shipping took much longer than expected, with tracking unavailable or not updated, so I had no idea when it would arrive. The shipping cost was especially frustrating. I paid about half as much to ship my son’s leg pads, glove, and blocker from another retailer—much larger and heavier items—and that order arrived within five days. Customer service was also difficult. Phone support had over an hour wait, while text/live chat responses took days. The products were fine, but the shipping and customer service experience needs significant improvement.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 3
Craig
Post-Delivery FeedbackOct 6, 2026
Great deals and fast shipping.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
EDP79
Post-Delivery FeedbackOct 6, 2026
Everything was easy, from the ordering to tracking to the delivery. Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Broke hockey parent
Site Experience FeedbackOct 5, 2026
Son’s goalie stick
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rico-Bosco
Site Experience FeedbackOct 5, 2026
Fast, convenient checkout, easy browsing on mobile
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aleksei p
Site Experience FeedbackOct 5, 2026
Website was good pretty easy to order
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
JP Mig
Site Experience FeedbackOct 4, 2026
Great pricing on clearance items!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Site Experience FeedbackOct 4, 2026
I do wish the shipping would be less expensive, but I do consistently appreciate a place I can find whatever specific gear I need
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Nobeerwasted
Site Experience FeedbackOct 4, 2026
Website is easy to navigate, checkout is a but slow to load but decent.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Razermonk
Site Experience FeedbackOct 4, 2026
I ordered custom pads, blocker and glove with custom embroidered text, but I could not figure out where the text is going to be written. I want my black text to be on a white ‘zone’, but couldn’t determine which zone it was going to be located in.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Alex
Post-Delivery FeedbackOct 4, 2026
I ordered a set of goalie pads, a blocker and gloves and I was delivered an adult hockey stick. I tried contacting customer service waited for an hour. Left a message. Nobody called me back. Tried to chat with the virtual agent that went nowhere.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Joe
Post-Delivery FeedbackOct 3, 2026
The return service is horrible. I made a purchase at night but tried to cancel the order within 30min of purchase but I was not able to. I tried calling, emailing, and online chat but no one was available. Overall I had to eat $30 returning the product because i accidentally ordered the wrong size.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 2
Mis
Post-Delivery FeedbackOct 3, 2026
I found everything I needed and it arrived on time and was correct. However my son didn’t like the bag we got so I had to return it. Returning was very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dub
Site Experience FeedbackOct 3, 2026
Been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 2, 2026
Was able to find new skates for my goalie on sale, which is awesome cause paying full price for growing feet is crazy on our budget.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fryguy
Site Experience FeedbackOct 2, 2026
I ordered twice because I forgot something wish there was a way to combine the orders to save on the shipping
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackOct 2, 2026
Glove and blocker look amazing. And was delivered on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
