GoalieMonkey Customer Reviews
GoalieMonkey holds a 9.3/10 overall rating and 353 verified post-delivery reviews on Bizrate.
GoalieMonkey Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2016 Winner Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 84% |
 Neutral | 9% | 10% |
 Negative | 3% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
5.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 77% |
Neutral | 16% | 18% |
Negative | 5% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.4 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
Recent Reviews for GoalieMonkey
Showing 1 - 50 of 2,037
tendy96
Site Experience FeedbackSep 6, 2026
great website with excellent products! would highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan O
Site Experience FeedbackSep 6, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
John
Site Experience FeedbackSep 6, 2026
The hat looks awesome. I may buy more in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yang
Site Experience FeedbackSep 5, 2026
add product compare and more detail description.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
TRFKAPC
Site Experience FeedbackSep 5, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackSep 5, 2026
High price compared to other sites plus the shipping cost was $14. So what wouldn't been $29 and free shipping now cost me $54 just because another site didn't have the size I needed. Disappointing. Also 11 days for shipping that I'm paying $14 for is excessive
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Out law
Site Experience FeedbackSep 4, 2026
Easy to use and awesome prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Goalie dad
Post-Delivery FeedbackSep 4, 2026
There is good selection of equipment but the customer service left a lot to be desired. Never got an email that the product was shipped and when I called to inquire and left a message, I was never called back.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 3
N/A
Site Experience FeedbackSep 3, 2026
it was a great price and the sticks i was looking for
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cj
Site Experience FeedbackSep 3, 2026
Site lags a little otherwise very good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
hockey dad
Site Experience FeedbackSep 3, 2026
Easy and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ED
Site Experience FeedbackSep 3, 2026
Trying to navigate your site is very difficult. It takes a long time to go from one screen to another. Love the products but the quickness of the site has to be worked on it's extremely slow!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CC88
Site Experience FeedbackSep 3, 2026
I've been going back and forth on purchasing these items. Its my son's 9th birthday in a few days and he wanted a new goalie pads, his size now is 28+1or2. So I went hunting for them, I found the goalie pads at the store called "play it again" sports, and I bought them used. I've been working so hard to clean them and make them look more presentable for my son and I notice they are missing one of the toe tie straps, so I started researching everywhere to find a pair. Looks like Bauer is jot making that type anymore so its hard to find now because its out of stock mostly everywhere. I found some on ebay from a seller in Canada, but it was more expensive because of the import fees. Until I found them at this website, I was very excited when I saw the price, so I added to my cart y when I click on check out -oh surprise- you guys are charging $14usd for shipping! This is a package that barely weights a few ounces! I think $14usd to ship it its outrageous. I believe a shipping price should be the reflection of the item weight and size, because not always a fixed shipping price works for all items. So I didn't ordered then, I wasn't convice to pay that much for shipping. But now my son's birthday is in a few days, he is turning 9, and I grabbed his -new to him- pads to keep cleaning them, when I notice again the missing toe tie, so I decided to do some sacrifice somewhere else and just order it. Honestly the website is cool, the huge arrange of different goalie products is amazing, but I don't think I'd buy again from you if im only buying a small item, because I dont believe the shipping price is fair.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Angry
Site Experience FeedbackSep 3, 2026
The shipping charges are not the best options
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Rick
Site Experience FeedbackSep 3, 2026
Found the items I need and want
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Website kept getting stuck
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 2, 2026
website was good and check out was fast. I tried to buy by mobile phone and Apple Pay would not go through, so I had to purchase by online on computer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trevor
Site Experience FeedbackSep 2, 2026
It was good i just wish yall had a 950 certified cateye
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Pierre
Site Experience FeedbackSep 2, 2026
Great prices. I picked up a few big ticket items I needed that were part of the Labor Day Sale. However, I tried to get a price match because I just ordered the same item a week ago and the price changed significantly. When trying to contact customer service I only got an AI bot.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
xxxxxxx
Site Experience FeedbackSep 2, 2026
loved the great selection and all my purchases were 50% off
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Eric
Site Experience FeedbackSep 2, 2026
Good easy to use site. I like the way the cart is set up and allows you to see what stores have the product available.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 2, 2026
Easy to order online
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackSep 1, 2026
Looking for goalie jersey for weekend game
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Man
Site Experience FeedbackSep 1, 2026
Gift for grandson. Picked out by his father
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bearjew36
Site Experience FeedbackSep 1, 2026
The website made for an easy smooth purchasing experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ThatGoalieJay
Site Experience FeedbackSep 1, 2026
good overall experience. would recommend goalie monkey to friends
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
George
Post-Delivery FeedbackSep 1, 2026
Just good quality product offerings.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jude 88
Site Experience FeedbackAug 31, 2026
Always have good deals and easy to get done
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Will
Site Experience FeedbackAug 31, 2026
There is some lag on the site from time to time. This was particularly evident when it came to check out. I had to refresh a few times to get things moving.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FiebzMom
Site Experience FeedbackAug 31, 2026
Easy to find what my daughter wanted and easy to order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MikeU
Site Experience FeedbackAug 31, 2026
I really love the new goalie pads I had custom made. Very nice quality work.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
CandiceD
Site Experience FeedbackAug 31, 2026
Ended up buying a True stick that wasn't exactly what we were looking for but the selection on True's was pretty limited in what was offered in the needed size. Pretty good price but I wish there were more reviews available but that isn't really a GM issue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tricia
Site Experience FeedbackAug 30, 2026
Goalie Monkey has always provided quick customer service and delivered on time. We live in a small town, that does not have a full service hockey store, especially for my goalie, so this is a great option to have when we need equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thomas
Site Experience FeedbackAug 30, 2026
Amazing! Never have any issues!! Great company and website!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joseph
Site Experience FeedbackAug 30, 2026
Good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HockeyParent
Post-Delivery FeedbackAug 29, 2026
Your AI chat on your website FUCKING SUCKS! It totally and completely FUCKING WORTHLESS! You should be embarrassed as to how bad it is. What a disgrace.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: 3
Goaliemom31
Site Experience FeedbackAug 29, 2026
Quick and easy place to buy a stick after breaking one in a game
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ms
Site Experience FeedbackAug 29, 2026
it was easy to use and good discounted prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patriot Dad
Site Experience FeedbackAug 29, 2026
Smooth transaction and the 15% off coupon for signing up for email was an excellent way to encourage me to complete the transaction today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slbridge
Site Experience FeedbackAug 29, 2026
Everything was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 29, 2026
Very slow website, did not show final cost
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Lwag
Site Experience FeedbackAug 29, 2026
Super easy to navigate. Ordered from goalie monkey before and had zero complaints. Great company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 28, 2026
Love the products and selection. Website is slow but may be my internet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 28, 2026
for a $200 stick, shipping should be free
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blade
Post-Delivery FeedbackAug 28, 2026
Great selection and great prices. Products are always well packed and shipped on time
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gardenkat
Site Experience FeedbackAug 28, 2026
Transaction was easy and straightforward. Found a desired item at a really good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 27, 2026
Great prices and discounted gear, makes a familys money go alot further.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Felish
Site Experience FeedbackAug 27, 2026
Good interaction, found what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam the hungry
Site Experience FeedbackAug 27, 2026
I’ve been using goalie monkey for a long time now and the shipping insurance is a new expense I didn’t want to pay for( but It made me think that if I didn’t buy it, goalie monkey wouldn’t take care of a damaged package. I’ve only had one out of many orders need attention in the past and they handled it perfectly. (Damaged stick straight out of the box. - they replaced within a week after I sent them pictures.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 27, 2026
I was able to find an item on clearance that I liked and nobody else had. However, the shipping is too expensive and I have always used Pure Hockey because there is a location near me and I can order stuff in store with no shipping cost.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10