GlassesUSA Reviews - 968 Post-Delivery Reviews - 8.4/10
GlassesUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 66% | 63% |
 Neutral | 18% | 20% |
 Negative | 16% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.2 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 18% | 16% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for GlassesUSA
Showing 1 - 50 of 8,670
Jc
Post-Delivery FeedbackJun 28, 2026
This company is great. I would recommend to friends and family. This is my fifth purchase and customer service is great. If any return i return only one item. Because I got the wrong size, and I got a replacement, really fast.Only took less than three minutes, great customer service and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ms E
Site Experience FeedbackJun 28, 2026
Extremely satisfied with the ease of ordering and surfing your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fourth eye
Site Experience FeedbackJun 28, 2026
Thanks
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 28, 2026
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rel
Site Experience FeedbackJun 28, 2026
Fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sanjay
Site Experience FeedbackJun 28, 2026
Overall good experience, return requested but have not seen the shipping label yet
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rozayy
Site Experience FeedbackJun 28, 2026
Very easy to navigate. My first pair I bought, the lenses scratched VERY EASILY with the rag provided and customer service helped me with a full return. Very much appreciated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ForEyes
Site Experience FeedbackJun 28, 2026
I had quite a scuffle trying to find where to put the glasses size. It was a good interaction overall, and I would definitely recommend doing it again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Deadly
Site Experience FeedbackJun 28, 2026
I am glad you kept my last Rx on file as I could not locate it. I am simply replacing glasses that go t left in a rental car
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Banangela
Site Experience FeedbackJun 28, 2026
Easy and quick. The photo try on glasses option was excellent.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bentley
Site Experience FeedbackJun 28, 2026
I know need progressive my eyes have weakened some. I found your website and thanks for 50% on the prgressiveu
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Happy Customer
Site Experience FeedbackJun 28, 2026
Website is easy to use and carries numerous brands. Explains things with detail.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maverick
Site Experience FeedbackJun 28, 2026
Scammed out of bogo I didn’t order a premium frame but wouldn’t give it to me. Bad business
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
CarolS
Post-Delivery FeedbackJun 28, 2026
I have ordered more than once. I like the price, quality, and ease of ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sage
Site Experience FeedbackJun 28, 2026
Would be better if transition lenses weren’t super expensive or at least more colors
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deano
Site Experience FeedbackJun 28, 2026
easy to use. coupons and pricing were clear, and filtering for glasses was easy. However, i did find the lens options varied from glass to glass and i am not sure why.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Mugzie
Post-Delivery FeedbackJun 28, 2026
I have ordered several times from Glasses USA and am very happy with my purchases. I have recommended Glasses USA to my family and friends.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mr. Lucky
Site Experience FeedbackJun 28, 2026
Thank you for your easy to find and purchase website. I found the perfect pair of glasses. Helping me choose frames that fit my style and budget made the whole experience enjoyable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
I love glasses USA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Guy montag
Site Experience FeedbackJun 27, 2026
Soild great the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucky Lindy
Site Experience FeedbackJun 27, 2026
The AI glasses test was genius. It cut down the amount of time I spent looking at glasses. I really wanted thin hot pink glasses but I guess that doesn't exist yet. The only problem was the prices kept changing. The glasses were advertised as $74 with lenses included. When I change the lenses to polycarbonate the len price increased to $104 for just the frames alone + $69 for the frames. It was incredibly misleading.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Tjs
Site Experience FeedbackJun 27, 2026
Great site order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LB
Site Experience FeedbackJun 27, 2026
Seems good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glassmasterz
Site Experience FeedbackJun 27, 2026
It was pretty easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Silver fox
Site Experience FeedbackJun 27, 2026
Get a text to use WELCOME50 and then I try and use and says it i not a valid code. Dumb
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Trinity
Site Experience FeedbackJun 27, 2026
Good , easy to use website. ease of picking frames ,lenses, and extras. Easy check out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Pop
Site Experience FeedbackJun 27, 2026
Large selection of glasses. Easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Georgie’s mom
Site Experience FeedbackJun 27, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 27, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Wasn't thrilled it was out of network for my area, but I understand.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Annie
Site Experience FeedbackJun 27, 2026
Excited for my new glasses! Also have 50% off to use. Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackJun 27, 2026
This is a great site to get quality glasses delivered conveniently to you door. I will keep coming back!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dove
Post-Delivery FeedbackJun 27, 2026
I ordered glasses and sunglasses for my birthday I'm going to say that the shipping address error was on me. Instead of being shipped to where I was they were sent to my house. But then they delivery date keep changing which considering I was out of town I needed to make sure a friend could get it inside when it was delivered, Never had a problem with this before. Besides that they are exactly what I paid for so I'm happy.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 3
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
NO problems. Coupons are helpful and timely.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tamaraj2000@gmail.com
Post-Delivery FeedbackJun 27, 2026
It was quick and easy. My glasses arrived on time and of good quality.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Viv
Site Experience FeedbackJun 26, 2026
Very easy website to use. Great frame options.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bugs
Site Experience FeedbackJun 26, 2026
Absolutely loved how easy it was to navigate the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackJun 26, 2026
The process of ordering contacts for my husband and prescription sunglasses for myself was simple and easy. I will definitely shop here again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luke
Site Experience FeedbackJun 26, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
GooseDodger63
Site Experience FeedbackJun 26, 2026
I submitted a screenshot of my current prescription when it asked early on, but then I was asked to do it again at the end.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johhny G
Site Experience FeedbackJun 26, 2026
Overall very satisfied. I did have issues last week where the site kept freezing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aka
Site Experience FeedbackJun 26, 2026
Greate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amz
Site Experience FeedbackJun 26, 2026
very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Excellent and easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nelly
Site Experience FeedbackJun 26, 2026
Is the only place all over the internet with real good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HOT PINK PERFECTION
Site Experience FeedbackJun 26, 2026
I found it somewhat difficult to find the ‘hot pink’ color I was looking for…a lot of pale pink came up with my search. Other than that I liked the site compared to others.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
clacool
Site Experience FeedbackJun 26, 2026
Easiest way ever to get your glasses!! Loved it!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Q
Site Experience FeedbackJun 26, 2026
Easy to use and research the best fit.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Momma3
Site Experience FeedbackJun 26, 2026
Better prices and convenient, fast shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mindy
Site Experience FeedbackJun 26, 2026
easy and simple to choose and order, wish it was less expensive though
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6