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GlassesUSA Reviews - 968 Post-Delivery Reviews - 8.4/10

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Most Current Certification:
Jun 29, 2026
Founded in 2009, GlassesUSA is an online retailer of prescription eyewear, contact lenses, readers, and sunglasses, with a wide variety of affordable frames, as well as pricier designer options.

GlassesUSA Rating

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Post-Delivery Feedback - 968 Reviews

Overall Satisfaction:

8.4out of 10

Would Shop Here Again:

8.6out of 10

Likelihood To Recommend:

8.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

66%63%
Neutral rating icon

Neutral

18%20%
Negative rating icon

Negative

16%17%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9 out of 10

Returns Process

Satisfaction with the returns process

7.2 out of 10

Site Experience Feedback - 7,702 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

78%79%
Neutral rating icon

Neutral

18%16%
Negative rating icon

Negative

4%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for GlassesUSA

Showing 1 - 50 of 8,670

  • Jc

    Post-Delivery Feedback

    Jun 28, 2026

    This company is great. I would recommend to friends and family. This is my fifth purchase and customer service is great. If any return i return only one item. Because I got the wrong size, and I got a replacement, really fast.Only took less than three minutes, great customer service and fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ms E

    Site Experience Feedback

    Jun 28, 2026

    Extremely satisfied with the ease of ordering and surfing your website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fourth eye

    Site Experience Feedback

    Jun 28, 2026

    Thanks

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 28, 2026

    Very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rel

    Site Experience Feedback

    Jun 28, 2026

    Fast and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • sanjay

    Site Experience Feedback

    Jun 28, 2026

    Overall good experience, return requested but have not seen the shipping label yet

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rozayy

    Site Experience Feedback

    Jun 28, 2026

    Very easy to navigate. My first pair I bought, the lenses scratched VERY EASILY with the rag provided and customer service helped me with a full return. Very much appreciated.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ForEyes

    Site Experience Feedback

    Jun 28, 2026

    I had quite a scuffle trying to find where to put the glasses size. It was a good interaction overall, and I would definitely recommend doing it again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Deadly

    Site Experience Feedback

    Jun 28, 2026

    I am glad you kept my last Rx on file as I could not locate it. I am simply replacing glasses that go t left in a rental car

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Banangela

    Site Experience Feedback

    Jun 28, 2026

    Easy and quick. The photo try on glasses option was excellent.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bentley

    Site Experience Feedback

    Jun 28, 2026

    I know need progressive my eyes have weakened some. I found your website and thanks for 50% on the prgressiveu

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Happy Customer

    Site Experience Feedback

    Jun 28, 2026

    Website is easy to use and carries numerous brands. Explains things with detail.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maverick

    Site Experience Feedback

    Jun 28, 2026

    Scammed out of bogo I didn’t order a premium frame but wouldn’t give it to me. Bad business

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • CarolS

    Post-Delivery Feedback

    Jun 28, 2026

    I have ordered more than once. I like the price, quality, and ease of ordering.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sage

    Site Experience Feedback

    Jun 28, 2026

    Would be better if transition lenses weren’t super expensive or at least more colors

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deano

    Site Experience Feedback

    Jun 28, 2026

    easy to use. coupons and pricing were clear, and filtering for glasses was easy. However, i did find the lens options varied from glass to glass and i am not sure why.

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Mugzie

    Post-Delivery Feedback

    Jun 28, 2026

    I have ordered several times from Glasses USA and am very happy with my purchases. I have recommended Glasses USA to my family and friends.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mr. Lucky

    Site Experience Feedback

    Jun 28, 2026

    Thank you for your easy to find and purchase website. I found the perfect pair of glasses. Helping me choose frames that fit my style and budget made the whole experience enjoyable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 27, 2026

    I love glasses USA

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Guy montag

    Site Experience Feedback

    Jun 27, 2026

    Soild great the best

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lucky Lindy

    Site Experience Feedback

    Jun 27, 2026

    The AI glasses test was genius. It cut down the amount of time I spent looking at glasses. I really wanted thin hot pink glasses but I guess that doesn't exist yet. The only problem was the prices kept changing. The glasses were advertised as $74 with lenses included. When I change the lenses to polycarbonate the len price increased to $104 for just the frames alone + $69 for the frames. It was incredibly misleading.

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Tjs

    Site Experience Feedback

    Jun 27, 2026

    Great site order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • LB

    Site Experience Feedback

    Jun 27, 2026

    Seems good so far

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Glassmasterz

    Site Experience Feedback

    Jun 27, 2026

    It was pretty easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Silver fox

    Site Experience Feedback

    Jun 27, 2026

    Get a text to use WELCOME50 and then I try and use and says it i not a valid code. Dumb

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Trinity

    Site Experience Feedback

    Jun 27, 2026

    Good , easy to use website. ease of picking frames ,lenses, and extras. Easy check out.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Pop

    Site Experience Feedback

    Jun 27, 2026

    Large selection of glasses. Easy to order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Georgie’s mom

    Site Experience Feedback

    Jun 27, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Jun 27, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 27, 2026

    Wasn't thrilled it was out of network for my area, but I understand.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Annie

    Site Experience Feedback

    Jun 27, 2026

    Excited for my new glasses! Also have 50% off to use. Thank You

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mel

    Site Experience Feedback

    Jun 27, 2026

    This is a great site to get quality glasses delivered conveniently to you door. I will keep coming back!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dove

    Post-Delivery Feedback

    Jun 27, 2026

    I ordered glasses and sunglasses for my birthday I'm going to say that the shipping address error was on me. Instead of being shipped to where I was they were sent to my house. But then they delivery date keep changing which considering I was out of town I needed to make sure a friend could get it inside when it was delivered, Never had a problem with this before. Besides that they are exactly what I paid for so I'm happy.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 27, 2026

    NO problems. Coupons are helpful and timely.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tamaraj2000@gmail.com

    Post-Delivery Feedback

    Jun 27, 2026

    It was quick and easy. My glasses arrived on time and of good quality.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Viv

    Site Experience Feedback

    Jun 26, 2026

    Very easy website to use. Great frame options.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bugs

    Site Experience Feedback

    Jun 26, 2026

    Absolutely loved how easy it was to navigate the website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ash

    Site Experience Feedback

    Jun 26, 2026

    The process of ordering contacts for my husband and prescription sunglasses for myself was simple and easy. I will definitely shop here again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Luke

    Site Experience Feedback

    Jun 26, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • GooseDodger63

    Site Experience Feedback

    Jun 26, 2026

    I submitted a screenshot of my current prescription when it asked early on, but then I was asked to do it again at the end.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Johhny G

    Site Experience Feedback

    Jun 26, 2026

    Overall very satisfied. I did have issues last week where the site kept freezing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aka

    Site Experience Feedback

    Jun 26, 2026

    Greate

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Amz

    Site Experience Feedback

    Jun 26, 2026

    very easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 26, 2026

    Excellent and easy

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nelly

    Site Experience Feedback

    Jun 26, 2026

    Is the only place all over the internet with real good deals

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HOT PINK PERFECTION

    Site Experience Feedback

    Jun 26, 2026

    I found it somewhat difficult to find the ‘hot pink’ color I was looking for…a lot of pale pink came up with my search. Other than that I liked the site compared to others.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • clacool

    Site Experience Feedback

    Jun 26, 2026

    Easiest way ever to get your glasses!! Loved it!

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Q

    Site Experience Feedback

    Jun 26, 2026

    Easy to use and research the best fit.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Momma3

    Site Experience Feedback

    Jun 26, 2026

    Better prices and convenient, fast shipping!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • mindy

    Site Experience Feedback

    Jun 26, 2026

    easy and simple to choose and order, wish it was less expensive though

    • Overall Rating: 7
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 6
    Full ratings for this review »