GlassesUSA Reviews - 965 Post-Delivery Reviews - 8.4/10
GlassesUSA Rating
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Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 66% | 63% |
 Neutral | 18% | 20% |
 Negative | 16% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.2 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 18% | 16% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for GlassesUSA
Showing 1 - 50 of 8,672
Viv
Site Experience FeedbackJun 26, 2026
Very easy website to use. Great frame options.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bugs
Site Experience FeedbackJun 26, 2026
Absolutely loved how easy it was to navigate the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackJun 26, 2026
The process of ordering contacts for my husband and prescription sunglasses for myself was simple and easy. I will definitely shop here again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luke
Site Experience FeedbackJun 26, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
GooseDodger63
Site Experience FeedbackJun 26, 2026
I submitted a screenshot of my current prescription when it asked early on, but then I was asked to do it again at the end.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johhny G
Site Experience FeedbackJun 26, 2026
Overall very satisfied. I did have issues last week where the site kept freezing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aka
Site Experience FeedbackJun 26, 2026
Greate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amz
Site Experience FeedbackJun 26, 2026
very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Excellent and easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nelly
Site Experience FeedbackJun 26, 2026
Is the only place all over the internet with real good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HOT PINK PERFECTION
Site Experience FeedbackJun 26, 2026
I found it somewhat difficult to find the ‘hot pink’ color I was looking for…a lot of pale pink came up with my search. Other than that I liked the site compared to others.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
clacool
Site Experience FeedbackJun 26, 2026
Easiest way ever to get your glasses!! Loved it!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Q
Site Experience FeedbackJun 26, 2026
Easy to use and research the best fit.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Momma3
Site Experience FeedbackJun 26, 2026
Better prices and convenient, fast shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mindy
Site Experience FeedbackJun 26, 2026
easy and simple to choose and order, wish it was less expensive though
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Nean
Post-Delivery FeedbackJun 26, 2026
Tracking due to using Amazon needs improvement.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Babsy
Site Experience FeedbackJun 26, 2026
Always an easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
monty8989
Site Experience FeedbackJun 26, 2026
App is hard to use. Coupon/discount codes are confusing as prices change as you order options.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BCH4
Site Experience FeedbackJun 26, 2026
Very easy to navigate the website. Check out was a breeze!!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
AJ
Post-Delivery FeedbackJun 26, 2026
ordered new glasses the lenses didn’t feel right, so I called & they were able to help me get it corrected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Search feature worked great to help me find the style of glasses I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Riding mama
Site Experience FeedbackJun 26, 2026
I was looking for glasses to wear on the motorcycle for safety. You had a pretty nice selection although they weren’t specifically for motorcycle riding they were safety glasses, which I could use.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackJun 25, 2026
I want to give these a try I heard good things about them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zack
Site Experience FeedbackJun 25, 2026
I needed glasses and they made it easy.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Bob
Site Experience FeedbackJun 25, 2026
Uploaded copy of the prescription was not recognized. Emailed instead
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Mariah
Site Experience FeedbackJun 25, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
June
Site Experience FeedbackJun 25, 2026
It was easy to navigate the site and use the AI tool to see how the glasses would look on before purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Dani
Site Experience FeedbackJun 25, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Square face
Site Experience FeedbackJun 25, 2026
Next best thing to driving all over and trying each on.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
It was easy and fast
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Blessed One
Site Experience FeedbackJun 25, 2026
The process was quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackJun 25, 2026
The filters helped me find exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackJun 25, 2026
Very simple easy use and very self explanatory for every choice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scotty8888
Post-Delivery FeedbackJun 25, 2026
The process of ordering the glasses was easy .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katy
Site Experience FeedbackJun 25, 2026
I really have nothing bad to say. My experiences have been great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oshikorosu87
Site Experience FeedbackJun 25, 2026
Was amazing and easy to check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
james
Site Experience FeedbackJun 25, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chicobmf
Site Experience FeedbackJun 25, 2026
Super happy with ease of website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
xbai
Site Experience FeedbackJun 25, 2026
Quick, easy, and options for all price ranges.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SF shopper
Post-Delivery FeedbackJun 25, 2026
Fast easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Troy
Site Experience FeedbackJun 25, 2026
Easy to navigate. Glasses have always been correct when received. Great selection from basic to designer brands.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
SASBishop
Site Experience FeedbackJun 25, 2026
Super easy. My adult daughter recommended it, will definitely use it again!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
HH
Site Experience FeedbackJun 25, 2026
GlassesUSA website is very easy to navigate. There is a good selection of products at excellent price points. Pictures of models in glasses would be helpful when browsing products, especially for children's glasses or for people with smaller/more narrow faces.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Easy to use. All information is at your finger tips
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Snuck52
Post-Delivery FeedbackJun 25, 2026
Every aspect of the process & the product itself exceeded my expectations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
jJ
Site Experience FeedbackJun 24, 2026
Great!!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Easy and quality
Site Experience FeedbackJun 24, 2026
I've ordered glasses from Glasses USA before and they were better than the ones I purchased from an optometrist. Very easy to order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJun 24, 2026
Loved it, great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10