GlassesUSA Reviews - 966 Post-Delivery Reviews - 8.4/10
GlassesUSA Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 66% | 63% |
 Neutral | 18% | 21% |
 Negative | 16% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
7.2 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 18% | 16% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for GlassesUSA
Showing 1 - 50 of 8,677
Online Shopper
Site Experience FeedbackJun 27, 2026
I love glasses USA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Guy montag
Site Experience FeedbackJun 27, 2026
Soild great the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucky Lindy
Site Experience FeedbackJun 27, 2026
The AI glasses test was genius. It cut down the amount of time I spent looking at glasses. I really wanted thin hot pink glasses but I guess that doesn't exist yet. The only problem was the prices kept changing. The glasses were advertised as $74 with lenses included. When I change the lenses to polycarbonate the len price increased to $104 for just the frames alone + $69 for the frames. It was incredibly misleading.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Tjs
Site Experience FeedbackJun 27, 2026
Great site order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LB
Site Experience FeedbackJun 27, 2026
Seems good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glassmasterz
Site Experience FeedbackJun 27, 2026
It was pretty easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Silver fox
Site Experience FeedbackJun 27, 2026
Get a text to use WELCOME50 and then I try and use and says it i not a valid code. Dumb
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Trinity
Site Experience FeedbackJun 27, 2026
Good , easy to use website. ease of picking frames ,lenses, and extras. Easy check out.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Pop
Site Experience FeedbackJun 27, 2026
Large selection of glasses. Easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Georgie’s mom
Site Experience FeedbackJun 27, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 27, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Wasn't thrilled it was out of network for my area, but I understand.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Annie
Site Experience FeedbackJun 27, 2026
Excited for my new glasses! Also have 50% off to use. Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mel
Site Experience FeedbackJun 27, 2026
This is a great site to get quality glasses delivered conveniently to you door. I will keep coming back!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dove
Post-Delivery FeedbackJun 27, 2026
I ordered glasses and sunglasses for my birthday I'm going to say that the shipping address error was on me. Instead of being shipped to where I was they were sent to my house. But then they delivery date keep changing which considering I was out of town I needed to make sure a friend could get it inside when it was delivered, Never had a problem with this before. Besides that they are exactly what I paid for so I'm happy.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 3
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 27, 2026
NO problems. Coupons are helpful and timely.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tamaraj2000@gmail.com
Post-Delivery FeedbackJun 27, 2026
It was quick and easy. My glasses arrived on time and of good quality.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
Viv
Site Experience FeedbackJun 26, 2026
Very easy website to use. Great frame options.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bugs
Site Experience FeedbackJun 26, 2026
Absolutely loved how easy it was to navigate the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackJun 26, 2026
The process of ordering contacts for my husband and prescription sunglasses for myself was simple and easy. I will definitely shop here again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luke
Site Experience FeedbackJun 26, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
GooseDodger63
Site Experience FeedbackJun 26, 2026
I submitted a screenshot of my current prescription when it asked early on, but then I was asked to do it again at the end.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johhny G
Site Experience FeedbackJun 26, 2026
Overall very satisfied. I did have issues last week where the site kept freezing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aka
Site Experience FeedbackJun 26, 2026
Greate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Amz
Site Experience FeedbackJun 26, 2026
very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Excellent and easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nelly
Site Experience FeedbackJun 26, 2026
Is the only place all over the internet with real good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HOT PINK PERFECTION
Site Experience FeedbackJun 26, 2026
I found it somewhat difficult to find the ‘hot pink’ color I was looking for…a lot of pale pink came up with my search. Other than that I liked the site compared to others.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
clacool
Site Experience FeedbackJun 26, 2026
Easiest way ever to get your glasses!! Loved it!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Q
Site Experience FeedbackJun 26, 2026
Easy to use and research the best fit.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Momma3
Site Experience FeedbackJun 26, 2026
Better prices and convenient, fast shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mindy
Site Experience FeedbackJun 26, 2026
easy and simple to choose and order, wish it was less expensive though
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Nean
Post-Delivery FeedbackJun 26, 2026
Tracking due to using Amazon needs improvement.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Babsy
Site Experience FeedbackJun 26, 2026
Always an easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
monty8989
Site Experience FeedbackJun 26, 2026
App is hard to use. Coupon/discount codes are confusing as prices change as you order options.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BCH4
Site Experience FeedbackJun 26, 2026
Very easy to navigate the website. Check out was a breeze!!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
AJ
Post-Delivery FeedbackJun 26, 2026
ordered new glasses the lenses didn’t feel right, so I called & they were able to help me get it corrected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Search feature worked great to help me find the style of glasses I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Riding mama
Site Experience FeedbackJun 26, 2026
I was looking for glasses to wear on the motorcycle for safety. You had a pretty nice selection although they weren’t specifically for motorcycle riding they were safety glasses, which I could use.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sam
Site Experience FeedbackJun 25, 2026
I want to give these a try I heard good things about them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zack
Site Experience FeedbackJun 25, 2026
I needed glasses and they made it easy.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Bob
Site Experience FeedbackJun 25, 2026
Uploaded copy of the prescription was not recognized. Emailed instead
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Mariah
Site Experience FeedbackJun 25, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
June
Site Experience FeedbackJun 25, 2026
It was easy to navigate the site and use the AI tool to see how the glasses would look on before purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Dani
Site Experience FeedbackJun 25, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Square face
Site Experience FeedbackJun 25, 2026
Next best thing to driving all over and trying each on.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
It was easy and fast
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Blessed One
Site Experience FeedbackJun 25, 2026
The process was quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackJun 25, 2026
The filters helped me find exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Site Experience FeedbackJun 25, 2026
Very simple easy use and very self explanatory for every choice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10