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GigaGolf Customer Reviews

GigaGolf holds a 9.5/10 overall rating based on 228 verified post-delivery reviews on Bizrate.

GigaGolf logo
Certified
Most Current Certification:
Jul 2, 2026
Gigagolf.com offers an extensive range of custom and brand name golf equipment. They sell top quality clubs and accessories for golfers of all ability levels. All Gigagolf custom clubs come with a full satisfaction warranty which allows customers to hit balls at the range with their new clubs before deciding to keep them, taking 100% of the risk out of the buying decision.

GigaGolf Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - GigaGolf

2023 Winner Circle of Excellence

10 years

Trust & Authority

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Learn more about reviews
Post-Delivery Feedback - 228 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

91%93%
Neutral rating icon

Neutral

7%6%
Negative rating icon

Negative

2%2%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

10 out of 10

Site Experience Feedback - 689 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%88%
Neutral rating icon

Neutral

11%10%
Negative rating icon

Negative

3%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

Recent Reviews for GigaGolf

Showing 1 - 50 of 917

  • Terry

    Site Experience Feedback

    Jul 1, 2026

    This is my second order the last month. I paid for a 2 or 3 day service and it came ground. Paid for ground this time. Never have I had a problem with the products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Terry

    Post-Delivery Feedback

    Jul 1, 2026

    I paid for 2 or 3 day service and the package was sent ground. No reply to email. The golf clubs I ordered were great.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 3
    • Customer Support: 3
    Full ratings for this review »
  • Charpy

    Site Experience Feedback

    Jun 30, 2026

    I love these clubs so much and will be a lifetime customer

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 30, 2026

    good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Greyhound

    Site Experience Feedback

    Jun 30, 2026

    everything good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CAL

    Site Experience Feedback

    Jun 30, 2026

    I was buying a hybrid. Have already purchased Gigagolf irons. Would have liked to have information telling me hybrids that best went with irons I already purchased.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pep

    Post-Delivery Feedback

    Jun 30, 2026

    This is my second set of irons. Price and quality can’t be beat. And I’ve ordered the same pitter three times over the years. Love it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Heed

    Post-Delivery Feedback

    Jun 30, 2026

    High quality clubs, and I ordered custom length increase as well as bending request. Very happy with my new set of irons. They look and feel great!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Rick

    Site Experience Feedback

    Jun 29, 2026

    love the irons, so decided to try 5 wood

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dan

    Site Experience Feedback

    Jun 28, 2026

    Good experience again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • KenL45

    Site Experience Feedback

    Jun 28, 2026

    Easy to navigate. I have ordered from this company a number of times.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MojaveJoe51

    Site Experience Feedback

    Jun 28, 2026

    Great awesome clubs

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Russ

    Site Experience Feedback

    Jun 27, 2026

    One of the easiest straight-forward websites I have used. I love the specifications page.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bob

    Site Experience Feedback

    Jun 27, 2026

    Loved the E fit tool to help establish custom shaft length and lie angle. I’m 6’5” so custom clubs are a must.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Don

    Site Experience Feedback

    Jun 27, 2026

    None

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Kelbo

    Post-Delivery Feedback

    Jun 27, 2026

    Great service great shipping great tracking great product at a great price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Zack

    Post-Delivery Feedback

    Jun 27, 2026

    A mistake was made but they corrected and shipped new product quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Coke

    Site Experience Feedback

    Jun 27, 2026

    Easy

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • PatrickE

    Site Experience Feedback

    Jun 25, 2026

    have purchased three hybrids, all excellent carry distance, easy to hit for a 70 year old, part time golfer. happy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Drew

    Site Experience Feedback

    Jun 25, 2026

    Great selection and great products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JG

    Site Experience Feedback

    Jun 25, 2026

    Giga Golf is an amazing company! Their customer service and products are top notch. I’ve made three purchases through them and all have been perfect. I haven’t found custom fit clubs anywhere else at their price point.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Smit07

    Site Experience Feedback

    Jun 25, 2026

    Smooth process with the efit setup.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tim

    Post-Delivery Feedback

    Jun 25, 2026

    Recommend

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Rick

    Post-Delivery Feedback

    Jun 25, 2026

    Only Played One Round with irons, but already know I'm very Happy with My purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • CK

    Post-Delivery Feedback

    Jun 25, 2026

    Good clubs. Easy to order and get exactly what you want.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • JohnM.

    Site Experience Feedback

    Jun 25, 2026

    Really good experience. Customer support was very responsive and very helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 24, 2026

    2nd full set of irons and the 4th time I’ve ordered the same putter Totally worth the price. And I DIG the putter

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jack

    Site Experience Feedback

    Jun 24, 2026

    The purchase went well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike G

    Post-Delivery Feedback

    Jun 23, 2026

    I did not realize I could get a free bag for an order over $500. I emailed after the fact and am getting the free bag. Really happy with the customer service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • FoxyCoxy

    Site Experience Feedback

    Jun 23, 2026

    Would be nice to have more description of the clubs. I am not super in tune with golf but youtube reviews really helped get me to make my selection. There is practically no information on your clubs on the internet or on youtube. Would just help to have a comparison for what you could expect from some of the clubs compared to other clubs on the market.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 22, 2026

    The overall interaction on the website was very good. It's straight forward and easy. I want to give a shout out to Bill Baxter who responded quickly to my customer-service email.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tim

    Site Experience Feedback

    Jun 22, 2026

    Always easy and helpful when I contact Giga golf with any questions regarding a purchase. Please put the P3 Bro irons on sale, I'm ready to purchase a new set

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • blacksmith

    Site Experience Feedback

    Jun 22, 2026

    easy to find what I was looking for. price is a huge deciding factor, after I read golf reviews

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Kev

    Site Experience Feedback

    Jun 21, 2026

    I’ve purchased in the past this is a full set

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nate

    Site Experience Feedback

    Jun 21, 2026

    I think GigaGolf is very very good for the price. You honestly cannot beat the price for new custom clubs. In my experience (I can only speak for the pursuit forged irons) These clubs are truly amazing an rival my TaylorMade p770's. They are super fun to play and forgiving! The website is dated and doesn't look that different from the 2000's when I made my first order as a teenager. However, I am fine with that, because it has everything that you need anyway, and it is crystal clear when selecting custom clubs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Post-Delivery Feedback

    Jun 21, 2026

    Easy process, great prices!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ed

    Post-Delivery Feedback

    Jun 21, 2026

    Used the new driver this morning and shot my best ever 79. I'm a 31 index.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tom

    Post-Delivery Feedback

    Jun 20, 2026

    Driver purchased Working well

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 19, 2026

    Ordered here a few times and have always had a good experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    Very user friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Spidey3113

    Site Experience Feedback

    Jun 18, 2026

    This was very easy! Im excited to receive my new clubs!

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cole

    Site Experience Feedback

    Jun 18, 2026

    Website was easy to use and they had affordable prices!

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • pwarea3

    Site Experience Feedback

    Jun 17, 2026

    Great site!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • OX

    Site Experience Feedback

    Jun 17, 2026

    it was great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • WWM

    Post-Delivery Feedback

    Jun 17, 2026

    Delivered what was expected. no issues

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Fuzzy

    Site Experience Feedback

    Jun 16, 2026

    I like the website and product customization options…and guarantee

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Marp

    Site Experience Feedback

    Jun 16, 2026

    Been a lurker for a while now and finally purchased a chipper. Overall experience is great. Love that golf can be affordable if you look for the right team. Thanks!

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Smartypantzx

    Site Experience Feedback

    Jun 15, 2026

    It was an old looking website, but still easy to navigate. They didn't have an overwhelming selection of clubs to choose from, so I found what I wanted easily. It seems like a great pricepoint to get clubs for my dad so we can golf together. Also, the clubs could be customized, which helps since my dad and I are both very tall, and we have struggled with inconsistient & shorter rental clubs in the past.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • new irons

    Site Experience Feedback

    Jun 15, 2026

    you wer advertising 30% off for these irons, I sent many emails to try to get discount, but was not successful.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Bill

    Post-Delivery Feedback

    Jun 15, 2026

    These clubs are a complete change from my Titlest tour blades after 15 years of not playing because of health issues and now being 74, so only time will tell.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »