GigaGolf Customer Reviews
GigaGolf holds a 9.5/10 overall rating and 237 verified post-delivery reviews on Bizrate.
GigaGolf Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 83% |
 Neutral | 8% | 14% |
 Negative | 2% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 82% |
Neutral | 12% | 16% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for GigaGolf
Showing 1 - 50 of 928
Sunshine
Site Experience FeedbackJul 29, 2026
No issues
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
John
Site Experience FeedbackJul 29, 2026
I like the irons and the website is ok.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great communication!
Post-Delivery FeedbackJul 29, 2026
The items I ordered had been backorder. Customer service reached out to give me options. Loved the communication.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Phil
Site Experience FeedbackJul 28, 2026
Very easy to navigate. Excellent pricing very pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ritch
Site Experience FeedbackJul 28, 2026
Excellent Service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Post-Delivery FeedbackJul 27, 2026
I just received my set of irons and have not had a chance to play with them. They are very nice looking and feel great in my hands. The other members at my golf club will want to know where I got them and I will share the info!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DR27
Post-Delivery FeedbackJul 27, 2026
Good price. Clubs put together well. Good finish.fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
LampLighter8
Post-Delivery FeedbackJul 26, 2026
custom fit and options! Much better value for the same items from different MFG. This is my 3 rd set of Giga golf irons. Also have a driver and wedges.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
Jack
Site Experience FeedbackJul 26, 2026
Gigantic golf is the easiest place to buy quality clubs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jhaze
Site Experience FeedbackJul 25, 2026
Website is a little bit hard to navigate and seems a bit outdated but it seems to work fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobbo
Site Experience FeedbackJul 25, 2026
I learned about this site from my wife's co-worker. He purchased clubs and have not received them yet, but everything looked great to me is the reason I purchased. I hope these will be all they are stated to be.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Slim
Site Experience FeedbackJul 25, 2026
good product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 25, 2026
So far, pretty good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 25, 2026
very easy to navagate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Andrew
Site Experience FeedbackJul 24, 2026
Everything was smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LEH
Site Experience FeedbackJul 24, 2026
I have found Gigagolf clubs reasonably affordable and proficient for my skill set. Their customer service is excellent.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Golfing
Site Experience FeedbackJul 24, 2026
This is my second set of GigaGolf irons. I'm buying this set for home use. I have the Ist set at my Son house in AZ.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Herb
Post-Delivery FeedbackJul 24, 2026
I purchased the Pursuit m510 forged irons 3-SW and absolutely love them. The process was very easy. To get them made custom with the eFit process is very simple and not as complicated as other club manufactures make it out to be. Going back to playing a blade to me makes the game fun again. I know exactly how I'm hitting the ball while playing a more forgiving "Game Improvement" iron, it will mask all of your mis hits and not really tell you what you did wrong (sorry that's just the purest in me). I would recommend these clubs to anyone that's looking into getting new clubs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Alvy
Post-Delivery FeedbackJul 24, 2026
These irons look awesome, thats important to me. I haven't played them yet, but it was a pleasure dealing with Giga Golf. Shipped immediately, arrived in perfect condition. I would and shall recommend these clubs to my friends..I will be stealing their money
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Frank
Site Experience FeedbackJul 24, 2026
It was all good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
quaddad
Post-Delivery FeedbackJul 23, 2026
These clubs are perfect for me, customized to my requirements and at a good price
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Charlie
Site Experience FeedbackJul 23, 2026
Very clear and user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 22, 2026
The club has done well in practice, The course test is tomorrow.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Rick
Post-Delivery FeedbackJul 22, 2026
My first order was for a set of irons and a driver. They're eFit assistance is very helpful. I contacted customer service with a question about the driver before my purchase. I received an answer the same day with the answer I was hoping to receive. I am very pleased with the irons and driver. As a result, I ordered a 5 wood which I really like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Servant
Site Experience FeedbackJul 21, 2026
Excellent work and great job on the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubb56
Site Experience FeedbackJul 20, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CAL
Post-Delivery FeedbackJul 20, 2026
I had to make contact to find out why my order was late. When I made contact I was told that the grips I ordered had just arrived, and my order would ship the following Monday. It actually shipped Tuesday. The grip availability issue happened the exact same way on my last order. And again, I heard nothing until I contacted Giga to find out why I hadn't received my order.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- On Time Delivery: 1
- Customer Support: 5
Cupcake
Site Experience FeedbackJul 20, 2026
I like the Efit and the grip options are great. Overall the site works but is a little clunky at times. The cart could show more information about what options were selected.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jaws
Post-Delivery FeedbackJul 20, 2026
The wedge was made correctly and was a complex order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
kilowm
Post-Delivery FeedbackJul 20, 2026
Great price, easy to oder custom clubs
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
1st purchase
Site Experience FeedbackJul 20, 2026
1st interaction
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJul 19, 2026
Everything worked very well on the website. I tried new clubs that a friend purchased, loved the performance. Replacing my 54 degree wedge with your SW.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jason W
Site Experience FeedbackJul 19, 2026
Had to go to a computer as there is not a mobile friendly version.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 19, 2026
The offer for the "Spend $500 or more and get a Free standing golf bag" was never mentioned at checkout?!?!?! Very misleading and disappointing!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
$bill
Site Experience FeedbackJul 19, 2026
great and simple
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joe
Site Experience FeedbackJul 19, 2026
love the golf sizing and tech support
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MVPatrick
Post-Delivery FeedbackJul 19, 2026
Great clubs for a fraction of the price
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 9
Mr. Hacker
Post-Delivery FeedbackJul 19, 2026
Great driver although it took 4 practice swings,all air before making ok drive
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Big Kahuna
Site Experience FeedbackJul 19, 2026
Need coupon codes
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Giff
Site Experience FeedbackJul 18, 2026
Very easy to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ob323
Post-Delivery FeedbackJul 17, 2026
My very senior player wife needed needed something to help her game. These hybrid irons are the perfect answer. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
John
Site Experience FeedbackJul 17, 2026
Good prices but retired military could use some additional coupons/discounts.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DS
Site Experience FeedbackJul 17, 2026
I am using these clubs to provide my son his first full set of irons. I enjoyed all the customization options.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
RD72
Site Experience FeedbackJul 17, 2026
Easy to find and navigate website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sach
Site Experience FeedbackJul 17, 2026
Great experience, excited to get my new clubs
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
tony
Post-Delivery FeedbackJul 17, 2026
the product is not as good as i expected
- Overall Rating: 7
- Would Shop Here Again: 1
- Likelihood To Recommend: 3
- On Time Delivery: 2
- Customer Support: 10
Cape man
Post-Delivery FeedbackJul 16, 2026
There was a short delay, trying to get through to customer service on the phone. I left a message and my phone call was returned in less than an hour. The Customerservice rep was outstanding answering lots of questions about shaft dip, and the club selection. I was making extremely helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Allen
Post-Delivery FeedbackJul 16, 2026
Received items in tattered box. Clubs survived but it seems that it was just wrap in haste and shipped.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 4
- Customer Support: N/A
LampLighter8
Site Experience FeedbackJul 16, 2026
This is my 5th purchase of Giga golf clubs, I have been very happy with them.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DB
Post-Delivery FeedbackJul 15, 2026
Perform as expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10