GigaGolf Customer Reviews
GigaGolf holds a 9.4/10 overall rating and 249 verified post-delivery reviews on Bizrate.
GigaGolf Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 90% |
 Neutral | 7% | 5% |
 Negative | 3% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 88% |
Neutral | 12% | 12% |
Negative | 2% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for GigaGolf
Showing 1 - 50 of 946
Online Shopper
Site Experience FeedbackSep 2, 2026
Easy to use, lots of options. I am excited to receive the club and may be back to complete my wedges.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
JDubs
Site Experience FeedbackSep 1, 2026
This is the second time I've ordered from GigaGolf and had a great experience. I can't wait to just my new driver.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Thumbs Up
Post-Delivery FeedbackSep 1, 2026
Excellent product and ordering process.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
PJ
Post-Delivery FeedbackSep 1, 2026
Outstanding experience. Everything as expected. Great customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Steve
Post-Delivery FeedbackSep 1, 2026
on time and exactly as described.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Charles
Site Experience FeedbackAug 31, 2026
I found the site easy to manuver around. Found what I wanted and checked out very fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jason
Site Experience FeedbackAug 31, 2026
Love the customization of ordering the clubs, saving me the future adjustments locally.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caleb
Post-Delivery FeedbackAug 31, 2026
GigaGolf is a wonderful company that sells top quality golf clubs and golf products. I'd definitely check them out! Save some money and check them out - then use that money saved to come play more rounds with me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JMata
Site Experience FeedbackAug 31, 2026
The website looks a little outdated but it was easy to find the product i was looking for, the prices were upfront and honest. Im very happy with my experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kkillam
Site Experience FeedbackAug 30, 2026
So easy even with the customization. Only thing id fix on the site is pictures of other colors like the golf bags and clubs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 30, 2026
The website was very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nunya
Site Experience FeedbackAug 30, 2026
We’ll see when I get the product
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Double deuce
Site Experience FeedbackAug 30, 2026
Was not sure from site if you can increase head swing weight of drivers. Everything else was easy to follow and understand. This second set of irons and driver ordering from you guys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wolk
Site Experience FeedbackAug 30, 2026
Totally satisfactory. Perhaps they could indicate that hybrid I purchased only has height as a variable in the efit.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sms
Site Experience FeedbackAug 29, 2026
Purchased a set of irons, fairway wood and hybrid for my daughter. Now looking to add onto the set
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Post-Delivery FeedbackAug 29, 2026
High quality clubs, as good as my Callaways
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Buddy
Site Experience FeedbackAug 29, 2026
The quality of the clubs is excellent for the price. These clubs will give a chance to try a graphite shaft at a reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PCASgolfs
Site Experience FeedbackAug 29, 2026
sight was easy to use and very detailed. Looking forward to trying out the new clubs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sw
Site Experience FeedbackAug 28, 2026
Looks promising. Looking forwards to receiving my order and trying out these clubs.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Golf 1
Post-Delivery FeedbackAug 28, 2026
Great prices and product easy company to deal with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Beaver
Site Experience FeedbackAug 28, 2026
The website is good, a little hard to navigate but functional
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Webman21
Site Experience FeedbackAug 27, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
New Clubs
Post-Delivery FeedbackAug 27, 2026
Got a tee time tomorrow, looking forward to trying the clubs on the course!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mike K
Site Experience FeedbackAug 26, 2026
All good. Looking for cheap irons to use that are reviewed well.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
dropflow
Site Experience FeedbackAug 26, 2026
Great ordering experience. It was super helpful finding clubs that were tailored to my height and arm length
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackAug 26, 2026
Very good experience, faster and easier than most .
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
The Rock
Post-Delivery FeedbackAug 26, 2026
Third set of irons. Love them all and the price can’t be beat. 10 handicap so I know the game pretty well and find these clubs are just as good as the name brand ones.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 26, 2026
First time. My brother recommended you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
bones
Site Experience FeedbackAug 24, 2026
would of like to see my orders while I was trying to order the same clubs to get the exact match.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Rabbit
Site Experience FeedbackAug 24, 2026
Overall good experience.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chippewa
Site Experience FeedbackAug 24, 2026
Use of the website was relatively easy after previewing it for a couple of days. I had very good response time from the golf fitting expert over e-mail of my questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Roj
Site Experience FeedbackAug 24, 2026
many review criticize the picture on the site doesn't match the product when received - visual color differences. I do like the e-Fit function.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackAug 24, 2026
all good today
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Weak mobile interface.
Site Experience FeedbackAug 24, 2026
Very poor mobile optimization.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
JM
Site Experience FeedbackAug 24, 2026
It’s been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EdO
Post-Delivery FeedbackAug 24, 2026
I am very pleased with the purchase, they did however send the wrong putter I called customer service and they said use the one the sent and they will send the correct putter with a return slip to send the wrong putter back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
TK
Site Experience FeedbackAug 23, 2026
I love the detail giga golf includes for each option from details about the clubs themselves to the options available for the clubs. It’s a very detailed experience for completely online. I also appreciate the customization included based on height and wrist to floor. It’s worked well for me in the past and still works well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bud
Site Experience FeedbackAug 23, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smitty
Site Experience FeedbackAug 22, 2026
I got the clubs I wanted. I placed my last order in 2019. Its a pain in the neck to have to log in to buy something.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ed
Site Experience FeedbackAug 22, 2026
It took a while to find the efit system
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Site Experience FeedbackAug 22, 2026
Have used Giga in the past and was in need of new club.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Golfnut
Site Experience FeedbackAug 22, 2026
Loyal, happy, long-term customer of GigaGolf.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JeffVP
Post-Delivery FeedbackAug 22, 2026
I have ordered both a driver and a wedge from them. Love them both. Will be ordering more in near future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
WD
Site Experience FeedbackAug 21, 2026
I made a purchase back in 2013 and I wanted to add a utility wedge to my set
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
walt
Post-Delivery FeedbackAug 20, 2026
I ordered the One length and love them, the feel is solid and they are forgiving. It's nice to not have to worry about ball position with different clubs
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Rick
Site Experience FeedbackAug 20, 2026
It was super easy to use. Completed my order in no time at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill P.
Site Experience FeedbackAug 20, 2026
Appears to be a solid value for a fair price. Great online reputation and company longevity are reassuring. 60 yo golfer getting back into the game after 10 years. I am excited and hoping for a good, quality product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PJ
Post-Delivery FeedbackAug 20, 2026
I absolutely love the driver I got from GigaGolf! I've lost distance as I've aged and now am getting some of it back! WHOOT!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
PBoze
Site Experience FeedbackAug 20, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
EC
Site Experience FeedbackAug 20, 2026
Excited to receive clubs and play. Order process was easy and informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10