GigaGolf Customer Reviews
GigaGolf holds a 9.5/10 overall rating and 261 verified post-delivery reviews on Bizrate.
GigaGolf Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2023 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 97% |
 Neutral | 6% | 3% |
 Negative | 4% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 94% |
Neutral | 11% | 5% |
Negative | 1% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.6 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for GigaGolf
Showing 1 - 50 of 963
LucasColeGolf
Site Experience FeedbackOct 22, 2026
I’ve been a long time fan of Giga Golf. Bought my first set of clubs from here in like 2006 or something. Wish more people knew about ya.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
YouTube videos closed the sale
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Maximus
Post-Delivery FeedbackOct 22, 2026
I just received my clubs. All the clubs were wrapped for product protection. They arrived looking great. I can't wait to take them to the golf course.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JeffVP
Site Experience FeedbackOct 22, 2026
I have purchased a driver and 56 degree wedge from GigaGolf in the past and love them both! I just ordered a set of same length irons and am very excited to get them and try them out. I have recommended GigaGolf to friends and family members as well. Best clubs for the price I have ever found.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JMoehl
Post-Delivery FeedbackOct 20, 2026
Products at a terrific price and that's increasingly difficult to find in golf equipment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 20, 2026
Heard about y'all from a friend. I absolutely love my fairway woods and wedges!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 19, 2026
I have not yet received my driver, so I won't have a actual comment until I do!
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackOct 19, 2026
Very simple to use website. I had ordered my own set of clubs from you a few years back and knew if I wanted something else I'd order from you as well, so when my son told me he needed a new putter, well I came back here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RICK
Site Experience FeedbackOct 19, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lee
Site Experience FeedbackOct 18, 2026
I have purchased clubs from GigaGolf in the past, and believe the clubs to be an honest value, with very good customer service. When I saw the chipper being available today, I hope it will become a good addition.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Phil
Site Experience FeedbackOct 17, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James C.
Site Experience FeedbackOct 16, 2026
I think the website is perfect. The website is very easy to understand, gives pretty good details, and price is good. And I'm like most of the other merchants you guys have good stock and good shipping cost.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MikeJ459
Site Experience FeedbackOct 15, 2026
Process was very easy. I have ordered from Gigagolf a couple of times in the past and been satisfied with the clubs. Good clubs for a good price.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
twind
Site Experience FeedbackOct 15, 2026
have used giga golf many times w great success each time for several years Always works out well just like today Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey D
Site Experience FeedbackOct 14, 2026
The website is fine.. I did notice the reviews of a lot of you clubs are years old. Not seeing much in the way of new clubs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 12, 2026
It was a very positive experience. It was very easy to customize the clubs for your needs. Informative pop up boxes helped with selecting options. They are great clubs and a great value. I like the ability to add additional clubs to the standard iron package.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
JMoehl
Site Experience FeedbackOct 12, 2026
easy to use website and reasonable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T Man
Site Experience FeedbackOct 12, 2026
Love the E Fit system
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Icebey
Post-Delivery FeedbackOct 11, 2026
I had another excellent experience at GigaGolf.com. I ordered my clubs and they arrived in lest than a week. I'm satisfied with the ordering, shipping and overall quality of the clubs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
New golfer
Site Experience FeedbackOct 10, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Chris S
Site Experience FeedbackOct 10, 2026
I like the clubs that I have purchased multiple times in the past.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jolnc
Site Experience FeedbackOct 10, 2026
no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Golffun
Site Experience FeedbackOct 10, 2026
Good description of club
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
ski62
Site Experience FeedbackOct 10, 2026
it has been a consistent experience for 20 years
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gary
Site Experience FeedbackOct 10, 2026
Interaction with website is excellent. Very clear and simple logic to follow. Don’t is too small.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gonzo99
Post-Delivery FeedbackOct 8, 2026
Well-made clubs. Custom set ordered and delivered quickly. So far so good with the feel and performance.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Rick
Site Experience FeedbackOct 7, 2026
Customer service was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coach K
Post-Delivery FeedbackOct 7, 2026
I would highly recommend these irons. This is my first "new" set. I can actually stop the ball where I want it and they are very foregiving.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Rick
Post-Delivery FeedbackOct 4, 2026
Great set of clubs with new technology. Played one time and I liked the clubs. Price was outstanding. Missing one club which is on backorder.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 3
- Customer Support: 9
S0n1c
Site Experience FeedbackOct 2, 2026
Love gigagolf
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Craig
Site Experience FeedbackOct 1, 2026
Very good online experience to fit and order golf clubs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ijoelf49
Post-Delivery FeedbackOct 1, 2026
Going elsewhere for my driver and fairway woods because no 7-wood is available and I prefer matched clubs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Danny H
Site Experience FeedbackSep 30, 2026
Have always loved GiGa golf has many friends that ordered after I purchased my clubs in the past great site great people to deal with thanks a million
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kyle S
Site Experience FeedbackSep 30, 2026
Website was easy to use and I was able to find what I was looking for very easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David
Site Experience FeedbackSep 29, 2026
Very impressed with the custom fitting portion of the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackSep 29, 2026
The site is easy to navigate and it is good that my profile is saved for future purchases
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Josh
Site Experience FeedbackSep 29, 2026
No problems except the website is not scaled well for mobile browsing. Need to zoom in manually for many selections. I love the product offerings and will continue shopping with this site.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dunlop
Post-Delivery FeedbackSep 29, 2026
The items were on sale, i bought them and they were delivered on tkme
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
CC
Post-Delivery FeedbackSep 29, 2026
Irons and hybrids are awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
rtm39mem
Site Experience FeedbackSep 29, 2026
All good; help from Bill in CS made it a breeze
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Icebey
Site Experience FeedbackSep 28, 2026
Everything went really well with the website. I never have any problems when ordering from Gigagolf.com.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Lefty
Post-Delivery FeedbackSep 28, 2026
Looks great. Excited to use it. Glad there are plenty of lefty options that are customizable and affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Buchman85
Post-Delivery FeedbackSep 28, 2026
Clubs exceeded my expectations!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DLB
Post-Delivery FeedbackSep 28, 2026
Giga Golf meet all my expectations. I have had 2 friends purchase clubs already.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Boomer
Post-Delivery FeedbackSep 28, 2026
So far, I am pleased with the feel, look, and quality of appearance. Unfortunately, I haven't been able to play a round with them because of the severe storms in the area. I am eagerly awaiting the chance to use them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chris
Post-Delivery FeedbackSep 27, 2026
Customer service was good and the clubs look good, I have not had a chance to play with them yet, but looking forward to soon.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
John
Post-Delivery FeedbackSep 26, 2026
It was too easy to get them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Link
Post-Delivery FeedbackSep 26, 2026
Good value for price and excellent delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bones
Site Experience FeedbackSep 24, 2026
The overall website was easy to navigate and in my opinion, the prices were very reasonable. I was looking at used clubs on Ebay, when I did a search for homemade club. After comparing the prices on new clubs at GigaGolf to Ebay's used clubs, the decision to purchase through GigaGolf was a not brainer.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
idiot
Post-Delivery FeedbackSep 24, 2026
I purchased an iron set and 3 hybrids several years ago and have been very satisfied with the clubs. My recent order was for a driver that matches my irons. I haven't used the driver at this time, but I hope it does as well as the irons i have.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10