Gift Express Customer Reviews
Gift Express holds a 8.7/10 overall rating and 1,879 verified post-delivery reviews on Bizrate.
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 80% |
 Neutral | 11% | 9% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 80% |
Neutral | 13% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 7,646
Lindzjadee
Site Experience FeedbackNov 9, 2026
Loved how easy it was to search for any perfume wanted on Gift Express website.. Don't think other sites been on has always had every product I searched for. Only thing will say is a lot of products are sold out but overall, I recommend Gift Express to anyone looking for their next fragrance..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fudgy
Site Experience FeedbackNov 9, 2026
all i did was place an order and until i receive it and review the product, there is nothing more to say.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Ferd
Site Experience FeedbackNov 9, 2026
I believe I found the perfume my wife has been looking for
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Shamell
Site Experience FeedbackNov 9, 2026
Muy buena y facil de encontrar los productos , y sobre todo a un precio bueno , y razonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trying
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackNov 9, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Val
Site Experience FeedbackNov 9, 2026
Never used this website before, odd things kept popping up, when I placed order my purchase did not pop up, was not sure order placed, it was just odd, not as easy as some sites.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackNov 9, 2026
i paid for three day delivery it took 7 days you ruined my anniversary
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Joan
Post-Delivery FeedbackNov 9, 2026
I ordered, and paid for, 2 bottles of CKone. Only 1 bottled was in the box that was delivered, even though the packing slip showed 2 bottles. I called Gift Express and was told that I must email pictures to csr@giftexpress. There was no way to speak to anyone about the problem with my order.
- Overall Rating: 2
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
none
Site Experience FeedbackNov 9, 2026
The website was easy to use and great for looking for specific items. I was also interested in the detailed info on the product I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 9, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Headroompr
Post-Delivery FeedbackNov 9, 2026
I've purchased from Gift Express before and I'll probably shop again. There was a long delay in receiving my order, but that was USPS's doing. I don't blame Gift Express for it.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 4
- Customer Support: N/A
Doug
Post-Delivery FeedbackNov 9, 2026
It was easy to place the order. The price was very good compared to other sites and the delivery was when I expected it. Very happy with everything. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lou
Site Experience FeedbackNov 9, 2026
Everything was convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paula
Site Experience FeedbackNov 9, 2026
Everything with gift Express was perfect!! Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lap
Site Experience FeedbackNov 9, 2026
nothing bad at all very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackNov 9, 2026
Very easy and good prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
steve
Site Experience FeedbackNov 9, 2026
yes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Benny
Post-Delivery FeedbackNov 9, 2026
Great site to deal with and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Finey
Post-Delivery FeedbackNov 9, 2026
My oder came early and I was very Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DJ
Post-Delivery FeedbackNov 9, 2026
They were helpful with all my needs and had what cologne I needed. I will definitely use them again♥️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lady
Site Experience FeedbackNov 8, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lynn B.
Site Experience FeedbackNov 8, 2026
Enjoyed the low price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Anonymous 1776
Site Experience FeedbackNov 8, 2026
My experience was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki589&$5
Post-Delivery FeedbackNov 8, 2026
Happy with purchase
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Julie
Site Experience FeedbackNov 8, 2026
Everything was smooth and easy. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MPG
Site Experience FeedbackNov 8, 2026
I was pleased with my original purchase and was ready to re-order and was happy to find the web site again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Char
Site Experience FeedbackNov 8, 2026
Easy enough, user friendly
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 8, 2026
I just placed the order. I in have no option yet
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackNov 8, 2026
they delete my selections i had. so is double the work remembering what i had.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
rene'
Site Experience FeedbackNov 8, 2026
glad you had my brand
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Queen ElizabethA
Site Experience FeedbackNov 8, 2026
It was a very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 8, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tato
Site Experience FeedbackNov 8, 2026
Ok
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
YnotB
Post-Delivery FeedbackNov 8, 2026
Everything I shop for is available and at a fantastic price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nikki
Site Experience FeedbackNov 8, 2026
easy to find products you want and the prices are Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sherri
Site Experience FeedbackNov 8, 2026
was easy to order and checkout
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
owusu1z
Post-Delivery FeedbackNov 8, 2026
well, the item are good quality and lot of discounts, but delivery sometimes is not on time
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- On Time Delivery: 1
- Customer Support: 5
TJ
Site Experience FeedbackNov 7, 2026
Easy website to order from and it was the cheapest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
B
Site Experience FeedbackNov 7, 2026
Very easy and had everything
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kristy
Site Experience FeedbackNov 7, 2026
This took way too long. There were too many questions. And at the end, I thought I had already paid. But, it directed me back to the 'Pay In Full' page. Meaning I had to click the pay button again. This was every confusing to me. And I still don't know if I was charged double for my product. How would you feel if this happened to you?
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
KoltCas
Site Experience FeedbackNov 7, 2026
I had a quick and easy purchase, price was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frenchie
Site Experience FeedbackNov 7, 2026
it was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 7, 2026
Holly Pham
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Liza
Site Experience FeedbackNov 7, 2026
I found what I was looking for easy
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
J Rom
Site Experience FeedbackNov 7, 2026
First time buying from Gift Express. They had competitive pricing and a google merchant award which made me feel at ease while ordering a gift for my son.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NONE
Site Experience FeedbackNov 7, 2026
NONE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackNov 7, 2026
I didn’t received what I order !!!!
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: N/A
JOHN
Site Experience FeedbackNov 7, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10