Gift Express Reviews - 1,965 Post-Delivery Reviews - 8.6/10
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 80% |
 Neutral | 8% | 8% |
 Negative | 14% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,232
Online Shopper
Site Experience FeedbackJun 26, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chucho
Site Experience FeedbackJun 26, 2026
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Muy buenos precios
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
IslandGo
Site Experience FeedbackJun 26, 2026
The website is fine, not as streamline or detailed when it comes to finding products or descriptions. You just have a signature line my daughter likes. I participate in a lot of your auctions online.
- Overall Rating: 8
- Would Shop Here Again: 2
- Likelihood To Recommend: 6
Smell as a rose
Site Experience FeedbackJun 26, 2026
I like the app easy to navegate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FayeWray
Post-Delivery FeedbackJun 26, 2026
The ordering process was great, only disappointed that two of the items I wanted was out of stock and my order arrived two days after my delivery date. However, I'm very satisfied with the overall experience with Gift Express and will order again and tell family and friends about you. Thank you!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 10
Passion
Site Experience FeedbackJun 26, 2026
I was referred to get my cologne here and ever since I always shop with gift express for colognes
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Payment processing
Site Experience FeedbackJun 26, 2026
The search engine is very fast. I had purchased this perfume in Canada that everyone seemed to love the smell.\n I put the title of the perfume in Google and it directed me to your website. The website was easy to follow. Payment process was helpful that it was able to be processed through my Amazon account. That itself made my transaction feel more at ease and safe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
paul
Post-Delivery FeedbackJun 26, 2026
prices are good, good customer service, product comes properly packed. Good delivery time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Phillip
Post-Delivery FeedbackJun 26, 2026
It was fast n efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
Jewels
Post-Delivery FeedbackJun 26, 2026
Had the best price for what I was looking for and everything was received well packaged and intact.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Mrs T
Site Experience FeedbackJun 26, 2026
VERY GOOD EXPERIENCE
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keada
Post-Delivery FeedbackJun 26, 2026
This was my first time purchasing from this company and I absolutely love my items and will be purchasing from them again and again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
selection
Site Experience FeedbackJun 26, 2026
great prices and a wide range of selection for products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hansel
Site Experience FeedbackJun 26, 2026
Es muy interesante el sitio, y en cuanto a los productos tienen una de las mejores relaciones calidad y calidad, definitivamente ya se ganaron a un cliente nuevo
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
It was very easy to purchase with gift express
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Singh
Site Experience FeedbackJun 25, 2026
I am not sure because when I receive item then cheak
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ivan
Site Experience FeedbackJun 25, 2026
Grate low prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boonanny
Site Experience FeedbackJun 25, 2026
I love gift express
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deepest Spirit
Site Experience FeedbackJun 25, 2026
A lot of the brands I use were out of stock, but for the price I understand why.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Big b
Site Experience FeedbackJun 25, 2026
Oya
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Tia
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Char
Site Experience FeedbackJun 25, 2026
My experience with the website was quick and easy. I had been comparing a few different sites, but the shipping costs were much higher. Gift Express had the lowest price and offered free shipping, which made it an easy choice. The checkout process was smooth, and now I'm just looking forward to receiving my order. Overall, it was a great shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pissed off
Post-Delivery FeedbackJun 25, 2026
I called to ask where my order was. They told me it had been delivered.. I told them I had not received it . I was told to contact the shipping company . I needed a tracking number of which I was not given. Now I am out of my money, and don't have the gift. I have to get the gift someplace else and will never shop with you again .
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Mike
Post-Delivery FeedbackJun 25, 2026
I had a good experience! Site was easy to navigate, and the order was delivered on time. I have told five friends who order this product online.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Daddy Moose
Site Experience FeedbackJun 25, 2026
Had trouble not letting me type card info in but other then that was good.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Pj
Site Experience FeedbackJun 24, 2026
I aways have a great experience here and product comes in on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Post-Delivery FeedbackJun 24, 2026
I’m very unhappy because my order was dropped off at the building entrance and not at my door. The box was not heavy and I was not notify about the arrival of my order. My order was almost stolen if it wasn’t for my neighbor.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 4
Ricky
Site Experience FeedbackJun 24, 2026
Price wasn't clear to me.
- Overall Rating: 6
- Would Shop Here Again: 1
- Likelihood To Recommend: 5
Emoney
Site Experience FeedbackJun 24, 2026
I have no complaints site was very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Super Fast
Post-Delivery FeedbackJun 24, 2026
Gift Express had in stock a hard-to-find fragrance at a great price. It arrived super fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lavender01
Site Experience FeedbackJun 24, 2026
I think gift express is very good. I’ve been pleased with everything I’ve got through them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rizshamsi
Post-Delivery FeedbackJun 24, 2026
Very nice products at a very good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Exploring quality
Post-Delivery FeedbackJun 24, 2026
This is the first time order perfume on line I don’t know if there are good quality original perfumes and the smell stay longer
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
C
Site Experience FeedbackJun 24, 2026
This was my first purchase with Gift Express everything I saw on website is all reasonably priced. I was looking for a gift was able to find what I was looking for. Thank you Gift Express for many options to choose from, even though I was not qualified at this time for free shipping there were different options to choose from for shipping. Nothing bad to write from my experience today.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gina
Site Experience FeedbackJun 24, 2026
Good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KingCodyxx
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
It’s was ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sillagio
Site Experience FeedbackJun 24, 2026
Always a pleasure to use and I can always find what I am Looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cece
Post-Delivery FeedbackJun 24, 2026
Ive literally only had good experiences seriously like no delays on time customer service is good understanding and I would recommend everything is quite literally authentic and very affordable and fast I never had any bad experiences honestly
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
Fragrance gal
Site Experience FeedbackJun 23, 2026
I have bought from gift express before, without any issues. The price of their products are great and I will buy from them again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy mom and daughter
Post-Delivery FeedbackJun 23, 2026
Easy to order. Fragrance is Devine. My mother is so happy. Order came in a timely manner. Very happy. Thank you so much.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mikey
Site Experience FeedbackJun 23, 2026
Good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 23, 2026
Order tracking never updated
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Chicago Fragrance Guy
Post-Delivery FeedbackJun 23, 2026
The experience was easy and quick the variety of fragrances that gift express has is amazing I enjoy shopping with them all the time
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
June
Post-Delivery FeedbackJun 23, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Passion
Site Experience FeedbackJun 23, 2026
So far I’m satisfied
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Crazystonedwhiteboy
Site Experience FeedbackJun 23, 2026
This was my first time on the website but I've made numerous purchases off whatnot.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blondie
Post-Delivery FeedbackJun 23, 2026
I ordered the perfume I love that I couldn't even get at Victoria's Secret! Smells gorgeous and reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pissed
Site Experience FeedbackJun 23, 2026
Unpleasent
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 1