Gift Express Reviews - 1,965 Post-Delivery Reviews - 8.6/10
Gift Express Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 79% |
 Neutral | 8% | 7% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 12% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Gift Express
Showing 1 - 50 of 8,238
Online Shopper
Site Experience FeedbackJun 25, 2026
It was very easy to purchase with gift express
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Singh
Site Experience FeedbackJun 25, 2026
I am not sure because when I receive item then cheak
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ivan
Site Experience FeedbackJun 25, 2026
Grate low prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Boonanny
Site Experience FeedbackJun 25, 2026
I love gift express
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deepest Spirit
Site Experience FeedbackJun 25, 2026
A lot of the brands I use were out of stock, but for the price I understand why.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Big b
Site Experience FeedbackJun 25, 2026
Oya
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Tia
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Char
Site Experience FeedbackJun 25, 2026
My experience with the website was quick and easy. I had been comparing a few different sites, but the shipping costs were much higher. Gift Express had the lowest price and offered free shipping, which made it an easy choice. The checkout process was smooth, and now I'm just looking forward to receiving my order. Overall, it was a great shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pissed off
Post-Delivery FeedbackJun 25, 2026
I called to ask where my order was. They told me it had been delivered.. I told them I had not received it . I was told to contact the shipping company . I needed a tracking number of which I was not given. Now I am out of my money, and don't have the gift. I have to get the gift someplace else and will never shop with you again .
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Mike
Post-Delivery FeedbackJun 25, 2026
I had a good experience! Site was easy to navigate, and the order was delivered on time. I have told five friends who order this product online.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Daddy Moose
Site Experience FeedbackJun 25, 2026
Had trouble not letting me type card info in but other then that was good.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Pj
Site Experience FeedbackJun 24, 2026
I aways have a great experience here and product comes in on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Post-Delivery FeedbackJun 24, 2026
I’m very unhappy because my order was dropped off at the building entrance and not at my door. The box was not heavy and I was not notify about the arrival of my order. My order was almost stolen if it wasn’t for my neighbor.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 4
Ricky
Site Experience FeedbackJun 24, 2026
Price wasn't clear to me.
- Overall Rating: 6
- Would Shop Here Again: 1
- Likelihood To Recommend: 5
Emoney
Site Experience FeedbackJun 24, 2026
I have no complaints site was very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Super Fast
Post-Delivery FeedbackJun 24, 2026
Gift Express had in stock a hard-to-find fragrance at a great price. It arrived super fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lavender01
Site Experience FeedbackJun 24, 2026
I think gift express is very good. I’ve been pleased with everything I’ve got through them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rizshamsi
Post-Delivery FeedbackJun 24, 2026
Very nice products at a very good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Exploring quality
Post-Delivery FeedbackJun 24, 2026
This is the first time order perfume on line I don’t know if there are good quality original perfumes and the smell stay longer
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
C
Site Experience FeedbackJun 24, 2026
This was my first purchase with Gift Express everything I saw on website is all reasonably priced. I was looking for a gift was able to find what I was looking for. Thank you Gift Express for many options to choose from, even though I was not qualified at this time for free shipping there were different options to choose from for shipping. Nothing bad to write from my experience today.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gina
Site Experience FeedbackJun 24, 2026
Good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KingCodyxx
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
It’s was ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Sillagio
Site Experience FeedbackJun 24, 2026
Always a pleasure to use and I can always find what I am Looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cece
Post-Delivery FeedbackJun 24, 2026
Ive literally only had good experiences seriously like no delays on time customer service is good understanding and I would recommend everything is quite literally authentic and very affordable and fast I never had any bad experiences honestly
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
Fragrance gal
Site Experience FeedbackJun 23, 2026
I have bought from gift express before, without any issues. The price of their products are great and I will buy from them again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy mom and daughter
Post-Delivery FeedbackJun 23, 2026
Easy to order. Fragrance is Devine. My mother is so happy. Order came in a timely manner. Very happy. Thank you so much.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mikey
Site Experience FeedbackJun 23, 2026
Good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 23, 2026
Order tracking never updated
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Chicago Fragrance Guy
Post-Delivery FeedbackJun 23, 2026
The experience was easy and quick the variety of fragrances that gift express has is amazing I enjoy shopping with them all the time
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
June
Post-Delivery FeedbackJun 23, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Passion
Site Experience FeedbackJun 23, 2026
So far I’m satisfied
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Crazystonedwhiteboy
Site Experience FeedbackJun 23, 2026
This was my first time on the website but I've made numerous purchases off whatnot.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blondie
Post-Delivery FeedbackJun 23, 2026
I ordered the perfume I love that I couldn't even get at Victoria's Secret! Smells gorgeous and reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Pissed
Site Experience FeedbackJun 23, 2026
Unpleasent
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Jaavi
Site Experience FeedbackJun 23, 2026
Overall interaction was smooth and easygoing. Website is very user friendly and the font helps depict all the information clearly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
G.T.
Site Experience FeedbackJun 23, 2026
prefer to speak to a real person when I have questions. Like to know if product is authentic or clone....
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 23, 2026
Need to improve upon delivery communications. Only correspondence received was an acknowledgment of receipt of the order and an approximate delivery date
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Piglet
Site Experience FeedbackJun 23, 2026
Very pleased to see the authentic Calvin Klein perfume for a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Titoline
Post-Delivery FeedbackJun 23, 2026
Everything is clear and easy ant the prices are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Happy camper
Site Experience FeedbackJun 23, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
had no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phil
Site Experience FeedbackJun 23, 2026
Got the item I wanted at the price I was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EDU
Site Experience FeedbackJun 23, 2026
Everything is satisfying especially the items offered are the ones I wanted most.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kwame
Site Experience FeedbackJun 23, 2026
Excellent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chris M
Site Experience FeedbackJun 22, 2026
Very quick and easy to use! Prices were excellent and fair and Free shipping too is a plus! Love that because I sometimes stray away from shopping when shipping is too expensive. Over all very happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina
Site Experience FeedbackJun 22, 2026
It was very easy to search for what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Esrreee
Site Experience FeedbackJun 22, 2026
Fue muy bueno pude hacer mis compras
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tammy01
Site Experience FeedbackJun 22, 2026
I think gift express is a wonderful place to shop. They’re quick they’re efficient and they’re very kind.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shane1210
Post-Delivery FeedbackJun 22, 2026
They had a large selection of men's cologne's and the price was right.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A