GemSelect Customer Reviews
GemSelect holds a 10/10 overall rating and 26 verified post-delivery reviews on Bizrate.
GemSelect Rating
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Learn more about reviewsOverall Satisfaction:
10out of 10
Would Shop Here Again:
9.9out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 100% | 100% |
 Neutral | 0% | 0% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
10 out of 10
Order Tracking
Satisfaction with the ability to track the order
10 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 73% |
Neutral | 17% | 27% |
Negative | 0% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for GemSelect
Showing 1 - 50 of 167
Schmoove
Site Experience FeedbackAug 7, 2026
Very good. I have made several purchases as a collector over the years, and have never been dissapointed in the selection, process, or delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 7, 2026
good choice of gems in the size needed
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
tabsatx
Post-Delivery FeedbackAug 7, 2026
There is NOPLACE else I'd rather buy gemstones. Every single aspect exceeds expectations
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
ChrisssTx
Site Experience FeedbackAug 2, 2026
Love it best website for gems have bought from others never as good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dock
Site Experience FeedbackJul 29, 2026
Could not get it to work 25 times.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Madopun DOTRS
Site Experience FeedbackJul 19, 2026
It’s a well put together website, I like the gems I chose based on the photos and videos. Get more gems like those and il buy them
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
MMM
Site Experience FeedbackJul 6, 2026
I have made many purchases from GemSelect over the years, and I have a beautiful collection of jewelry as a result. My purchases have always been exactly as described, and I have enjoyed doing business with you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackJul 3, 2026
I've made several purchases over the last 8 years and I've never been less than happy with any of them.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 2, 2026
I search , I find , I purchase. Nice!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 2, 2026
It was a good experience. It was easy for me to look up what I was interested in purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great selection, ok website
Site Experience FeedbackJun 30, 2026
I do enjoy this website and the wide selection. I would like to see more untreated stones. I also wasn't able to see my past order when I logged in.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Maharishi
Site Experience FeedbackJun 29, 2026
The process was pleasant, I chose to purchase the stone traditional to the month of March as it is the month in which I was born.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ktreva52
Post-Delivery FeedbackJun 26, 2026
Although the stones are smaller than I thought, I really don't think in millimeters, they are perfect. I plan to put one into a ring and the other into a necklace. Ordering was easy, contact kept me aware of how shipping was going, and delivery was sooner than expected. The quality of stones I have ordered in the past and this recent order is outstanding and stones I will be proud to wear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Marcia
Site Experience FeedbackJun 23, 2026
It was great! Great photos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Post-Delivery FeedbackJun 21, 2026
I purchased 4 gemstones in different sizes to be able to make a family ring for my granddaughter. I got exactly what I saw and they are absolutely beautiful! Shipping was quick compared to other gem stores I have dealt with! I will definitely order more stones from your company, as I am a collector and have several stones. You are my new go to company in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Smeg
Post-Delivery FeedbackJun 18, 2026
All good. Beautiful stone!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Marie
Site Experience FeedbackJun 16, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nik
Site Experience FeedbackJun 11, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 8, 2026
I will not know how to rate until I receive the product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
Varun
Post-Delivery FeedbackJun 5, 2026
Very pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ron T
Site Experience FeedbackJun 2, 2026
Always get a nice gemstone. Just like the picture. Never disappointed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mich
Site Experience FeedbackJun 2, 2026
Easy, quick.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chip
Site Experience FeedbackMay 31, 2026
Had to get here via the Facebook page. Googling direct brought up an error message.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gem
Site Experience FeedbackMay 28, 2026
Ok
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Liz
Site Experience FeedbackMay 25, 2026
Easy to use. Many options to find the right gemstone
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
My real name Dean or Wandering about
Post-Delivery FeedbackMay 24, 2026
My current project is something BLUE . Opal earrings with matching tennis bracelet for her wedding. The opals and sixty two sapphires VVS & VS are AMAZINGLY BEAUTIFUL. The private jewelers were impressed by the clarity and inclusion free of the sapphires . I want to say thank you for the High quality sapphires that I purchased for my daughter’s wedding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackMay 22, 2026
Very clear photos and specifications helped me narrow down the gem I wanted.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Amman
Site Experience FeedbackMay 21, 2026
It’s a pretty good and simple way to find gems that you’re looking for amazing selection
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alexis
Post-Delivery FeedbackMay 21, 2026
Recomendado Totalmente Los Productos Se Entregaron A Tiempo
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 7
Online Shopper
Site Experience FeedbackMay 21, 2026
Very helpful and accommodating in all aspects of selecting and meeting what I was looking for.Very forthright and honest people to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rahul
Site Experience FeedbackMay 19, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Matthew K.
Site Experience FeedbackMay 17, 2026
Absolutely love Gem Select. I always know the quality and accuracy of information and photos are top notch. Highly recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackMay 15, 2026
It was great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackMay 12, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Matthew K.
Site Experience FeedbackMay 11, 2026
Was really easy and straightforward! Design could look a little less elementary/be more professional. I think that’d take your site from great to perfect!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Big Ricky
Site Experience FeedbackMay 10, 2026
Site worked well and helped me find a rock that matched what I was looking for. Well within budget and I trust it will show up, so that's definitely positive. Not much else to it. Satisfied.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Varun
Site Experience FeedbackMay 9, 2026
Good, hope gem quality is good and genuine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
zeak
Site Experience FeedbackMay 9, 2026
easy interface for a pricless buy
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Skot
Post-Delivery FeedbackMay 5, 2026
Found a rock that met my need. Bought it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bawb
Site Experience FeedbackMay 3, 2026
Fast snd easy to find what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kelly
Site Experience FeedbackMay 3, 2026
I found the filter options excellent. Yours was the third site I visited (asked chat got for reputable online sellers of loose gems) and the first I purchased from as I was able to easily find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CLTCJH
Site Experience FeedbackMay 2, 2026
I liked the selection of gems, and price. I did not like your PayPal process. I already have a PP account and you want me to sign up for another.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ceil
Site Experience FeedbackMay 2, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackMay 2, 2026
I loved the selection of gemstones you have a to z
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mattick
Site Experience FeedbackMay 1, 2026
I had a very easy time navigating the web page and using filters to find what I was looking for. The varied selection was nice to see and pricing is clear and fair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tree Dog
Site Experience FeedbackApr 30, 2026
I was able to find what I've been looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
na
Site Experience FeedbackApr 29, 2026
It was fine
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
wandering
Site Experience FeedbackApr 27, 2026
no teal sapphire
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
dave
Site Experience FeedbackApr 18, 2026
good navigation and simple interface.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackApr 17, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10