GearIT.com Reviews - 14 Post-Delivery Reviews - 8.6/10
GearIT.com Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 67% |
 Neutral | 11% | 17% |
 Negative | 11% | 17% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
4.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
1 out of 10
Overall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
10out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 100% | 100% |
Neutral | 0% | 0% |
Negative | 0% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
10 out of 10
Design of Site
Satisfaction with the look and design of the site
10 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
10 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
10 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
Not yet rated
Recent Reviews for GearIT.com
Showing 1 - 17 of 17
Kyle
Post-Delivery FeedbackJun 11, 2026
I would not recommend purchasing from GearIT based on my experience. The product I received did not match the pictures shown in the listing, and it was not compatible with my generator as advertised. I contacted customer support regarding the issue and referenced their stated policy that they would cover return shipping when a product is misrepresented or there is misinformation on their part. Despite this, they refused to provide a prepaid return label or reimburse return shipping costs. Communication was also frustrating. Customer service only responded after multiple follow-up emails, which made resolving the issue unnecessarily difficult and time-consuming. Between the inaccurate product listing, poor customer support, and refusal to honor their own return policy, I will not purchase from GearIT again and cannot recommend them to others.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Luis
Post-Delivery FeedbackJun 10, 2026
Bought a set of banana plugs and one was missing the screw to hold the cable. After reviewing them, I got and email from customer service and they told me someone was going to resolved it. After a few weeks I made the claim and still no answer.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 7
Horsewithnoname
Post-Delivery FeedbackJun 10, 2026
They had what I was looking for at a reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Fred
Post-Delivery FeedbackJun 10, 2026
This was the worst online purchase experience !!!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackJun 10, 2026
Outdoor cable for my camper. Working great so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Hope there is no problems, cause no response
Post-Delivery FeedbackJun 10, 2026
The merchandise pricing is fair, items are as described, and of decent quality, but you better hope there isn’t anything wrong with the merchandise because I never got a response from customer service, contacted them via phone, email, and got the run around via AI live chat.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 1
Cables
Post-Delivery FeedbackJun 10, 2026
I have no bad or good to say. Cables work like they are supposed to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
÷[ Rob Conway ]÷
Post-Delivery FeedbackJun 10, 2026
I ordered what I needed, at a very reasonable price. The item arrived on time, and it's highly functional in it's usealedge. I purchased this a few times earlier throughout the past 4-5 years. ÷[ Rob Conway ]÷
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
LovinLibbyAudiobooks
Post-Delivery FeedbackJun 10, 2026
The order arrived on time. It took me a minute to find how to plug in to get it charged, but that shows it has a good seal to protect the inlet. Sounds great.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 10, 2026
No issues with the item and it arrived quickly.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Matthew3E
Post-Delivery FeedbackJun 10, 2026
It all went pretty smoothe. It was a bit pricey but also good quality. The delivery was a bit slow as I recall but still on time. 3-5 days of in house prep probably contributed to that. I will continue to reccomend GearIt.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 10, 2026
Great experience
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Chip
Site Experience FeedbackJun 7, 2026
It was easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dex
Site Experience FeedbackMay 30, 2026
Easy-to-use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MO
Post-Delivery FeedbackMay 13, 2026
The purchase and delivery are outstanding. But i contacted the customer service. However, no one get back to me
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 1
First time buyer
Post-Delivery FeedbackMay 7, 2026
This was my first purchase & everything went well. I appreciated all of the communication I got about the status of my order. Delivery was quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mo
Site Experience FeedbackMay 2, 2026
amazing quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10