GameFly - Game Rental Customer Reviews
GameFly - Game Rental holds a 9.4/10 overall rating and 883 verified post-delivery reviews on Bizrate.
GameFly - Game Rental Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2006 Winner Platinum Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 91% |
 Neutral | 9% | 6% |
 Negative | 4% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9.6 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 78% |
Neutral | 15% | 15% |
Negative | 6% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
Recent Reviews for GameFly - Game Rental
Showing 1 - 50 of 3,911
Online Shopper
Post-Delivery FeedbackSep 12, 2026
Got the game i wanted for a fantastic price. Love being able to rent games as many times as i like and try them out before buying. Gamefly is the best hands down.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Eddie B
Site Experience FeedbackSep 12, 2026
Love game fly and the game availability, plus they are quick to send out priority game on Q in several days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gio
Site Experience FeedbackSep 12, 2026
Very fast and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 12, 2026
Everything was easy. Just wish you could find all used games for sle easier instead of just used best sellers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shad
Site Experience FeedbackSep 12, 2026
I am a haler for 20+ years, I really like Game fly. Makes it easy to try the games first then purchase.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chefwood
Site Experience FeedbackSep 12, 2026
Invisible vs purchase
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 12, 2026
I loved the pricing and the ease of purchasing experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr
Post-Delivery FeedbackSep 12, 2026
Canbfw
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: 8
Shmeggs
Site Experience FeedbackSep 12, 2026
My Experience was and always is Great on GameFly. The ONLY place to Rent and the ONLY place to Rent then keep. Best Company Ever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jones
Site Experience FeedbackSep 12, 2026
My overall interaction was good customer service is helpful.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 11, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Louisville 83
Site Experience FeedbackSep 11, 2026
I purchased re9
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
Quick checkout experience with beat available discounts automatically applied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
StickyCrew
Site Experience FeedbackSep 11, 2026
Easy to find and search, the only thing I would approve upon are the menus on the left as I feel they can be tricky
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bushido
Site Experience FeedbackSep 11, 2026
Sometimes the shipping is incredibly slow. It also feels like Gamefly could seize the moment and really promote physical media as companies like Sony continue to attack physical media and their own consumer base.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigdawg
Site Experience FeedbackSep 11, 2026
Everything went well and was very easy to complete.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
It is pretty great. The prices seem to be better than any other place that I've looked into, and the checkout process was much more fluid. We'll definitely be shopping around more for used games on here.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
southernleo
Site Experience FeedbackSep 11, 2026
I actually really like gamefly. If the cost of living wasnt so expensive these days id be willing to upgrade my subscription or purchase more from here. That said, I love that for 20 a month I can try out a game as long as I want to before deciding if ill buy it. I keep most of them for a month and a half being full time employees and full time in school so for 20 bucks, I basically get to enjoy whatever game I want and then keep it at a lower price if I want to. Hopefully my business helps enough to keep the service going. The library isnt terribly full, but theres enough modern games and some I havent played from years passed that make it still worthwhile for me. Thanks gamefly for making it relatively affordable to game in today's economy
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Jawwwzzz
Site Experience FeedbackSep 11, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Karthik
Site Experience FeedbackSep 11, 2026
Finding things was not easy. I wanted to filter for only games that were available for purchase, and couldn't find it easily.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Thorin
Site Experience FeedbackSep 11, 2026
Solid experience.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Cole
Site Experience FeedbackSep 11, 2026
Great shipping price, and lower priced used games compared to eBay and GameStop
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Boots
Site Experience FeedbackSep 11, 2026
Very easy to use and find the game I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 11, 2026
mandipassarelli14@gmail.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackSep 11, 2026
I appreciate the flexibility, I just wish there were more options
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
th007ssg
Post-Delivery FeedbackSep 11, 2026
I think you guys are amazing. You have very goofld prices for these products, and their state is very reliable. I trust this website, and I am willing to buy more from here. :).
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Battman44
Site Experience FeedbackSep 11, 2026
Just need to receive games quicker once we purchase the existing game or rent another one
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roy
Site Experience FeedbackSep 10, 2026
I really enjoyed my experience with GameFly. Renting games was easy, simple, and convenient, and I had no issues finding what I wanted. The overall process was smooth, and I really like the variety of games available. I would definitely recommend GameFly to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Huskobusko
Site Experience FeedbackSep 10, 2026
It was decent. Only issue I had was my card was declining for some reason. I think when the website auto fills card info it doesn't do it correctly, tho idk if that's an issue with Google pay or the website
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
VoodooGraphx
Site Experience FeedbackSep 10, 2026
I love gamefly started using it for my son to play games just like I did back in 2010, once I realized gamefly is the same price as game pass on Xbox it was a no brainer, my son can play all of his consoles with gamefly, we will be a member for life.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Storm
Post-Delivery FeedbackSep 10, 2026
You can rent new games to try them before you buy them. If you want to keep it... Just hit a tab and they send you the original case for the game.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dc129
Site Experience FeedbackSep 10, 2026
I’ve used GameFly as a kid, it’s exactly how I remember and even better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kalani
Site Experience FeedbackSep 10, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
badgeman
Site Experience FeedbackSep 10, 2026
super easy, good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Player One Who's Ready
Post-Delivery FeedbackSep 10, 2026
The item I ordered was used but in very good condition and even came with a pre order bonus code. Tracking was also very good and would make me recommend gamefly for anyone in search of cheaper prices.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
n\a
Site Experience FeedbackSep 10, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 10, 2026
almost left site when no Switch games showed up under sale banner - finally just went to Switch area and games listed but didn't really give me info on used vs. new until I forced it to. Great selection and OK pricing.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackSep 10, 2026
I recommend GameFly buying games the way I do because it's cheaper and if you don't like them you can just send them back you can't do that at a store
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Natedawg
Post-Delivery FeedbackSep 10, 2026
Really good service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 10, 2026
Gamefly is a great way to try out new games. The ability to rent games in today's digital world is a blessing, so I highly recommend Gamefly services for budget gamers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MVSTVLISH
Site Experience FeedbackSep 9, 2026
loved the sales and purchase ability
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
CoffeeBlack
Site Experience FeedbackSep 9, 2026
With the price of games and the uncertainty of how it will play, gamefly is by far the best choice. Never get burned and if I like the game, very easy to just buy it from gamefly
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 9, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Fms
Site Experience FeedbackSep 9, 2026
Bd
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Dee
Site Experience FeedbackSep 9, 2026
Everything is good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Navigate page
Site Experience FeedbackSep 9, 2026
Experience is good. I wish it was easier to see which games have already sold out or at low to high rental without having to click on the game
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Arnie
Site Experience FeedbackSep 9, 2026
I love the fact that you allow us to purchase items that were used at a very premium price genuinely the best part of your service.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kris1985
Site Experience FeedbackSep 9, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10