GameFly - Game Rental Reviews - 879 Post-Delivery Reviews - 9.4/10
GameFly - Game Rental Rating
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2006 Winner Platinum Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 86% |
 Neutral | 9% | 11% |
 Negative | 4% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 83% |
Neutral | 13% | 13% |
Negative | 5% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for GameFly - Game Rental
Showing 1 - 50 of 4,326
Zagspixy
Site Experience FeedbackJun 15, 2026
It was a straightforward purchase, my coupons automatically applied during checkout, very happy with the ease of purchasing my rented game.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brownbear
Site Experience FeedbackJun 15, 2026
It was fine thank you
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Riggo
Site Experience FeedbackJun 15, 2026
It was fast and easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
DK
Site Experience FeedbackJun 15, 2026
Renting games through Gamefly gives you better value than buying a brand new game at face value ($70), you get to play the whole game on your own time and busy schedule and then when you are tired of it or beat it just pop it back in the pre-labeled envelope they send you and put it in your mailbox (make sure to put up the little red flag for the mailman) and done! Onto the next game on your queue. One little wish: it would be great if you could have Gamefly "anticipate" your next game being sent out to you without the gap of rental to mailbox to being acknowledged as shipped by the postal service. In order to reduce that lag time till the next game. I get it though, its kind of like the honor system otherwise and they need to prove you are returning the current game. My plan is to burn through as many games as I can and get caught up on my backlog so this does slow me down some. Also- it would be great if there was a perspective on older games to rent that have come and gone by, a lot of upcoming games are featured which is great, but you actually have to dig around to find them. I do have to say they have heft discounts on used games that crushes the competition, I just caught Metal Gear Solid Delta for $19 which is insane! Comparison: Best Buy ($57), Gamestop ($39), Walmart ($37) or Amazon ($37).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
brobromydude666
Site Experience FeedbackJun 15, 2026
Love y'all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rhyslanter
Site Experience FeedbackJun 15, 2026
Love you guys. love every single ascpect of this company and business model. Games come in quick and on time no scratches or dents. will definetly continue to use this service its easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matty
Site Experience FeedbackJun 15, 2026
Good price easy service and cheap prices
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Ssk
Site Experience FeedbackJun 15, 2026
i love game fly and have had a positive experience except for one time when my order never areived though i was refunded so it is all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Daniel G
Site Experience FeedbackJun 14, 2026
Very straightforward and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Superpig
Site Experience FeedbackJun 14, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gnomepants
Site Experience FeedbackJun 14, 2026
Quick, easy checkout and plenty of discounts
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Scott G
Site Experience FeedbackJun 14, 2026
I have been a member seem like for ever and I have always been satisfied with gamefly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CarlM
Site Experience FeedbackJun 14, 2026
Easy and efficient zero hassle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pokey904
Site Experience FeedbackJun 14, 2026
More overall interaction was good. Everything was simple to find it and it described everything perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blindfirejp
Site Experience FeedbackJun 13, 2026
So far it's been great, a little sad the service costs so much when digital is instant, but these used sales do keep bringing me back.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Parker
Site Experience FeedbackJun 13, 2026
It was amazing and quick
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Jesse
Post-Delivery FeedbackJun 13, 2026
Been great experience so far recommend 100 percent
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: N/A
Adri
Site Experience FeedbackJun 13, 2026
The subscription said that members get free shipping but I didn’t get free shipping. I am a member of the free trial.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Mimi
Site Experience FeedbackJun 13, 2026
Very simple and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slim - Ace
Site Experience FeedbackJun 13, 2026
Honestly this being my first time on Gamefly website I was thoroughly impressed how easily I was able to find the exact purchase at a price lower than all the competition. Navigating the website was incredibly easy and the process was straightforward with no issues. In closing I found my number #1 gaming website all in the matter of minutes, so I highly recommend Gamefly and now I understand why GameStop and other gaming stores are struggling and I'm not mad at it! 10/10!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Guymandude
Site Experience FeedbackJun 13, 2026
Great, always love GameFly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gametime
Site Experience FeedbackJun 13, 2026
Have a male 21 year old son. His birthday is 6/14/2004. He wanted this game as a gift. He uses this website to buy games.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Post-Delivery FeedbackJun 13, 2026
Best prices for used games bar none, and usually the best selection relative to other retailers. I wish there were GameFly brick and mortar stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Big Bee Bee
Site Experience FeedbackJun 12, 2026
Very easy to purchase. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Excellent product need free shipping
Site Experience FeedbackJun 12, 2026
Love the price and condition but would like to see free shipping for purchases if you're a non member.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dukedogg87
Site Experience FeedbackJun 12, 2026
Dukedogg87
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
EvelMordach
Site Experience FeedbackJun 12, 2026
The website is working well with this purchase. I would recommend this to a friend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TiselB
Site Experience FeedbackJun 12, 2026
i had a good experince with the webiste and checking out. my only con is there are some games that have been out dor years that are listed on the site that are not avaible even for rental.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 12, 2026
Strictly online, no interaction with a human
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Razor5750
Site Experience FeedbackJun 11, 2026
It was pretty straightforward I like it
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 11, 2026
Everything works smoothly i never have an issues and service is responsive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nate
Site Experience FeedbackJun 11, 2026
Incredibly easy to use. Quick check out process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 11, 2026
Been a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Senku
Post-Delivery FeedbackJun 11, 2026
Gamefly is amazing, the opportunities of games you can play and the accessories you can get are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Keep advertising the preorder bonuses!
Site Experience FeedbackJun 11, 2026
I like the idea of preordering games from GameFly to receive credit towards the store, first time preordering a new game, hoping that the shipping time is either on release date or day after, would like to continue to preorder from this site if all goes smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sonny
Site Experience FeedbackJun 11, 2026
Amazing online experience! Always fair and amazing deals. Also customer service is amazing!!!!! Thank you gamefly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zaddy91
Site Experience FeedbackJun 11, 2026
It was a good experience good deals
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Yes
Site Experience FeedbackJun 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cibthat3
Site Experience FeedbackJun 10, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Icarus
Site Experience FeedbackJun 10, 2026
Pretty good interaction.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 10, 2026
Its easy to use and easy on the eyes
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Oz
Site Experience FeedbackJun 10, 2026
Websites easy to deal with though my last delivery took a week to ship to Ohio. Good deals probably will purchase more in the future
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Leo
Site Experience FeedbackJun 10, 2026
I love your website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JC
Site Experience FeedbackJun 10, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 10, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cody
Site Experience FeedbackJun 10, 2026
very straightforward UI, had no issues navigating and purchasing my order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MuayThai
Site Experience FeedbackJun 10, 2026
GameFly is great !! I recommend trying to get more product if possible. There were certain titles I couldn’t find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 10, 2026
Good price and easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Crimrex
Post-Delivery FeedbackJun 10, 2026
I received a broken case. On the top it was in pieces. Shipping also takes awhile even though the customer pays for it
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 5
John Doe
Site Experience FeedbackJun 10, 2026
Everything is smooth, website is easy to navigate. Always a good time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10