FromYouFlowers Reviews - 1,108 Review - 8.5/10
FromYouFlowers Rating
Overall Satisfaction | 8.5 /10 |
---|---|
Would Shop Here Again | 8.4 /10 |
Likelihood to Recommend | 8.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.5out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 15% | 16% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for FromYouFlowers
Showing 41 - 60 of 1,108
Carolyn
Site Experience Feedback
Nov 21, 2024
I wish the delivery fee was presented earlier instead of on the very last page of the order. I went back to see if it was the same as other dates (it was), and I had to click on my back button a few times. It would be smoother if I didn't have to go back several screens to get the information.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dee
Site Experience Feedback
Nov 21, 2024
cost ended up $30 more than antisipated
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Dum dum
Site Experience Feedback
Nov 20, 2024
It was ok. Too much time reentering the same information.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Salsa
Site Experience Feedback
Nov 20, 2024
It was an overall quick and easy experience. Its also cost effecient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
I sent flowers Daughter in law for her birthday She loved arrangement bright colors of the flowers plus white pumkin
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eliza
Site Experience Feedback
Nov 20, 2024
It was frustrating to use coupon codes, because there isn’t a readily available box on the checkout screen to input the code.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
jane
Site Experience Feedback
Nov 20, 2024
I love what you have to offer, but The cost of delivery and all the extras that you add on, I had to go with the smaller flower, because i couldn't afford any thing higher
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Very Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rica
Site Experience Feedback
Nov 20, 2024
Easy and quickly respond what I'm looking for. Good price.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
PS
Site Experience Feedback
Nov 20, 2024
Lost contact info several times on my pc but finally made it. i thought i was getting free shipping but that didn't happen either!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary
Site Experience Feedback
Nov 20, 2024
Great website. I had lots of flowers to choose from for same day delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
flowers
Site Experience Feedback
Nov 20, 2024
Overall its a great service, however there is time when the expedited service doesn't work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andie G
Site Experience Feedback
Nov 19, 2024
Had to redo a couple times because of recipients address only had zip code not address in the start which is confusing but I figured it out.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Ang
Site Experience Feedback
Nov 04, 2024
I like the flowers and prices it is all the delivery prices and add ons that are disappointing
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Ang
Post-Delivery Feedback
Nov 19, 2024
It was for a friend's birthday. She said, they were beautiful but, she didn't send a picture. I would recommend.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
It was frustrating to not be able to add discount coupon
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Satisfactory
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 14, 2024
Website easy to use. Delivery fee a little high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 18, 2024
I sent flowers to a sick friend. She didn't receive them until 5 days after you told me they were delivered.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Nov 18, 2024
I found this site to be very easy and fast to use for my flower delivery needs.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 17, 2024
I had a problem with using a template that I wanted to add text to. It would not load.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
babs
Site Experience Feedback
Nov 02, 2024
I used this company because a friend of mine used it and was very happy with service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
babs
Post-Delivery Feedback
Nov 17, 2024
Great flower arrangement and always on time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »