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FromYouFlowers Reviews - 1,108 Review - 8.5/10

Dec 3, 2024
Flower delivery is as easy as 1-2-3 with FromYouFlowers.com. Send flowers, plants, gift baskets, and more. They offer same day flower delivery coupled with unmatched customer service.

FromYouFlowers Rating

Rating
Overall Satisfaction8.5 /10
Would Shop Here Again8.4 /10
Likelihood to Recommend8.2 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.1 /10
Product Met Expectations8.9 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.5out of 10


Would Shop Here Again:

 

8.4out of 10


Likelihood To Recommend:

 

8.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

15%16%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for FromYouFlowers

Showing 1 - 20 of 1,108

Howdy

Site Experience Feedback

Dec 01, 2024

Na

Jim

Site Experience Feedback

Dec 01, 2024

Beautiful examples from which to choose. Easy ordering process. Very accommodating delivery plans.

MBD

Post-Delivery Feedback

Dec 01, 2024

The product was very small - smaller than I had expected

Man

Site Experience Feedback

Nov 30, 2024

Easy, Fast and you have a customer for life.

Stylsz

Site Experience Feedback

Nov 30, 2024

The website is good. Everything I needed was there. Everything was easy to find.

Flower Lady

Site Experience Feedback

Nov 30, 2024

Website easy to navigate, good selection and competive prices.

Lee

Post-Delivery Feedback

Nov 29, 2024

I ended up with two orders, which may be my fault as I am not good with computers. I thought my first order didn't go through so I ordered again and got a confirmation number, but two arrangements arrived at two different times to my daughter's house.

Karina

Site Experience Feedback

Nov 27, 2024

Great

Julie K

Site Experience Feedback

Nov 26, 2024

I have been very happy. I had a problem once but you guys rocked and took care of it

Tamt

Site Experience Feedback

Nov 26, 2024

I have ordered from this site several times. The flowers have been absolutely beautiful every time and always arrive on time.

Online Shopper

Site Experience Feedback

Nov 26, 2024

Shipping to much

Marky mark

Site Experience Feedback

Nov 26, 2024

Have been using your site for several years, unfortunately this may be last as gf discarded me. Been easy to do business with you all. Thank you

BB

Site Experience Feedback

Nov 26, 2024

Bought flowers due to my sister in laws mother who passed away from cancer.

Online Shopper

Site Experience Feedback

Nov 26, 2024

Did not receive the promised discount accurd from previous orders

piper

Site Experience Feedback

Nov 26, 2024

More transparency on hidden fees and improved delivery options for unforeseen funerals and/or memorials.

Elamama

Site Experience Feedback

Nov 26, 2024

Great with what i was looking for

CC

Site Experience Feedback

Nov 26, 2024

I placed an order online so I didn't have to go through this stuff!!!

Austin Rainbow

Site Experience Feedback

Nov 26, 2024

I have only ever ordered flowers from you. Have always been satisfied with them.

Pat

Site Experience Feedback

Nov 25, 2024

I clicked that I wanted to redeem my credit of $14.19. The order never applied that credit; it applied only the advertised credit of $10.00--presumably site wide. I was annoyed.

Haleh

Site Experience Feedback

Nov 25, 2024

This is the only site I use for all my gift orders because it offers variety of affordable gifts in every category.