FromYouFlowers Reviews - 1,108 Review - 8.5/10
FromYouFlowers Rating
Overall Satisfaction | 8.5 /10 |
---|---|
Would Shop Here Again | 8.4 /10 |
Likelihood to Recommend | 8.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.5out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
8.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 15% | 16% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for FromYouFlowers
Showing 1 - 20 of 1,108
Howdy
Site Experience Feedback
Dec 01, 2024
Na
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Jim
Site Experience Feedback
Dec 01, 2024
Beautiful examples from which to choose. Easy ordering process. Very accommodating delivery plans.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MBD
Post-Delivery Feedback
Dec 01, 2024
The product was very small - smaller than I had expected
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Man
Site Experience Feedback
Nov 30, 2024
Easy, Fast and you have a customer for life.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stylsz
Site Experience Feedback
Nov 30, 2024
The website is good. Everything I needed was there. Everything was easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Flower Lady
Site Experience Feedback
Nov 30, 2024
Website easy to navigate, good selection and competive prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lee
Post-Delivery Feedback
Nov 29, 2024
I ended up with two orders, which may be my fault as I am not good with computers. I thought my first order didn't go through so I ordered again and got a confirmation number, but two arrangements arrived at two different times to my daughter's house.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Karina
Site Experience Feedback
Nov 27, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Julie K
Site Experience Feedback
Nov 26, 2024
I have been very happy. I had a problem once but you guys rocked and took care of it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tamt
Site Experience Feedback
Nov 26, 2024
I have ordered from this site several times. The flowers have been absolutely beautiful every time and always arrive on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
Shipping to much
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Marky mark
Site Experience Feedback
Nov 26, 2024
Have been using your site for several years, unfortunately this may be last as gf discarded me. Been easy to do business with you all. Thank you
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
BB
Site Experience Feedback
Nov 26, 2024
Bought flowers due to my sister in laws mother who passed away from cancer.
- Overall Rating: 1
- Would Shop Here Again: 6
- Likelihood To Recommend: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
Did not receive the promised discount accurd from previous orders
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
piper
Site Experience Feedback
Nov 26, 2024
More transparency on hidden fees and improved delivery options for unforeseen funerals and/or memorials.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Elamama
Site Experience Feedback
Nov 26, 2024
Great with what i was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CC
Site Experience Feedback
Nov 26, 2024
I placed an order online so I didn't have to go through this stuff!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Austin Rainbow
Site Experience Feedback
Nov 26, 2024
I have only ever ordered flowers from you. Have always been satisfied with them.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Site Experience Feedback
Nov 25, 2024
I clicked that I wanted to redeem my credit of $14.19. The order never applied that credit; it applied only the advertised credit of $10.00--presumably site wide. I was annoyed.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
Haleh
Site Experience Feedback
Nov 25, 2024
This is the only site I use for all my gift orders because it offers variety of affordable gifts in every category.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »