Skip to main content

Frederic Malle Reviews - 60 Post-Delivery Reviews - 9.4/10

Frederic Malle logo
Certified
Most Current Certification:
Jun 19, 2026
Editions de Parfums Frederic Malle is a publishing house for the industry's very best Perfume Designers. Its goal is to push the limits of perfume creation and elevate perfumery to a whole new artistic level. As a perfume expert, Mr.Malle handpicks perfumers whose work is changing the face of the industry. As their editor, he guides them individually through their creative process to ensure that they are always transcending their limits. Together, they create works of art that represent the best of each olfactive category: the great classics of tomorrow.

Frederic Malle Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 60 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

92%86%
Neutral rating icon

Neutral

0%0%
Negative rating icon

Negative

8%14%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 298 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%93%
Neutral rating icon

Neutral

11%7%
Negative rating icon

Negative

2%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.9 out of 10

Recent Reviews for Frederic Malle

Showing 351 - 358 of 358