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FragranceX Reviews - 842 Post-Delivery Reviews - 8.6/10

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Jun 16, 2026
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,000,000 happy customers and free shipping worldwide!

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Post-Delivery Feedback - 842 Reviews

Overall Satisfaction:

8.6out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

8.9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

73%0%
Neutral rating icon

Neutral

13%0%
Negative rating icon

Negative

13%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

1 out of 10

Site Experience Feedback - 5,728 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for FragranceX

Showing 1 - 50 of 6,570

  • Jewels

    Post-Delivery Feedback

    Apr 28, 2026

    Cinnabar is an amazing scent and so glad I can get at a discounted price so quickly

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • LaurieB

    Post-Delivery Feedback

    Apr 2, 2026

    I love FragranceX. Have done multiple orders and all arrive on time. Products are genuine and anyone cal see how well priced they are.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jonald Make Me Happy

    Post-Delivery Feedback

    Mar 28, 2026

    I recently ordered from FragranceX, and honestly, it felt like I was telling you about a solid online find with just a few small caveats. The good part first—the ordering process was super easy, and the prices were actually better than what I usually see locally. When my package arrived, I was impressed because it was very well-packed—secure, clean, and nothing was damaged. You can really tell they put effort into making sure the items arrive safely. The fragrance itself was authentic and exactly what I expected, so that was a big win for me. Now for the not-so-perfect part—the shipping took a bit longer than I hoped, which made me slightly anxious while waiting. It wasn’t terrible, but if you’re someone who wants things ASAP, that might test your patience a little. Also, I kind of wish they included freebies or small samples—it would’ve made the experience feel more special. Overall though, I’d still recommend FragranceX, especially if you’re looking for legit products at good prices and don’t mind waiting a bit. I’d definitely order again, but I’d just manage my expectations with shipping time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Josie

    Post-Delivery Feedback

    Mar 25, 2026

    Josie

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • ARBUCKLE

    Post-Delivery Feedback

    Mar 24, 2026

    I was pleased to purchase my "old" favourite perfume from the 1970's?? at a reasonable price. It arrived right on time, and I didn't have to track my order at all. ThankX. DFH

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Ian S

    Post-Delivery Feedback

    Mar 23, 2026

    I purchased a product that seemed old and stale I then initiated a return and have yet to receive my credit. I have recently endorsed your site to several people but may have to update them on my return experience with the return procedures

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 5
    • On Time Delivery: 5
    • Customer Support: 8
    Full ratings for this review »
  • Sanmarie

    Post-Delivery Feedback

    Mar 22, 2026

    I ordered perfume and is very satisfied with the prosess. My only concern is the long waiting period before delivery.

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 5
    • Customer Support: 10
    Full ratings for this review »
  • Doris

    Post-Delivery Feedback

    Mar 21, 2026

    The prices of the perfumes were good, however, I could not find the ones I wanted and the ones I finally chose, I was not pleased with their scents.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • K.O.

    Post-Delivery Feedback

    Mar 19, 2026

    Great service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Shan

    Post-Delivery Feedback

    Mar 19, 2026

    My purchase was delivered swiftly and in pristine condition, and the prices were the best available by far. I'm very impressed and will certainly use Fragrancex whenever I need perfume.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Arthur

    Post-Delivery Feedback

    Mar 18, 2026

    Very reasonable prices, free shipping, excellent product quality, easy to use website, easy payment through Paypal.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Bonnie

    Post-Delivery Feedback

    Mar 16, 2026

    Great selection good service exactly what I ordered will be ordering again

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • botaks

    Post-Delivery Feedback

    Mar 16, 2026

    it was a good experience purchasing here in fragranceX hoping that someday i can collaborate with them so that we can easily contact them regarding of my concern because i am a seller also here in the philippines. hope that you will read this :)

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • KED

    Post-Delivery Feedback

    Mar 16, 2026

    I think everything is good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • cs27

    Post-Delivery Feedback

    Mar 15, 2026

    The buying process was great the only gripe I have is that you can put items in the cart and save them for later or purchase an item right from the item page without having to buy other items that are in your cart. Other than that everything else is great!

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • grampy17

    Post-Delivery Feedback

    Mar 15, 2026

    I have been using Jovan for decades, but it has become, for whatever reasons, harder to find in stores. I will continue to order from FragranceX.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tone

    Post-Delivery Feedback

    Mar 15, 2026

    love it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Allan

    Post-Delivery Feedback

    Mar 14, 2026

    All good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 7
    Full ratings for this review »
  • Mico

    Post-Delivery Feedback

    Mar 13, 2026

    I was told that I would receive my order by March 5, 2026. And as of today, March 13, I have not received my order. I would’ve been better off going to where I always purchase said product. I ordered it as a birthday gift and I have to deal with the embarrassment of not giving the gift.

    • Overall Rating: 1
    • Would Shop Here Again: 2
    • Likelihood To Recommend: 2
    • On Time Delivery: 1
    • Customer Support: 2
    Full ratings for this review »
  • El Yankee

    Post-Delivery Feedback

    Mar 12, 2026

    Lo recomiendo ampliamente

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • incorrect unit number on my order

    Post-Delivery Feedback

    Mar 12, 2026

    My unit number was captured incorrectly as 22 instead of 33. That was a probkem for me. If the people in unit 22 were not honest people I could have lost the whole order. Please get your people ti doublecheck the delivery address

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • Michelli

    Post-Delivery Feedback

    Mar 11, 2026

    Glad i found you, other companies are not so great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • CV

    Post-Delivery Feedback

    Mar 11, 2026

    I found the product I wanted for the best price, the purchasing process was fast and easy and didn't require registering an account. I wasn't sure where I would receive my order, but I wasn't in rush, so tbh I didn't really care. I received a tracking information pretty soon and knew on what day it would be delivered to me. The product was packed safely in a sturdy cardboard box and arrived in a perfect condition. There was also a discount for my next purchase attached.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 10, 2026

    I haven’t tried to return it as of yet. I was advised by the post office that I could not return perfume in the mail so I will have to take some other action. I remember using Cinnabar many years ago and loved the smell of it. After smelling this, it gave me a wicked wicked headache and I can never use it.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Tess

    Post-Delivery Feedback

    Mar 10, 2026

    The product I ordered was not the same as what product I had purchased in the past Different bottle with same name and smells nothing like what I thought I was getting

    • Overall Rating: 1
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 7
    • Customer Support: 7
    Full ratings for this review »
  • Pet

    Post-Delivery Feedback

    Mar 10, 2026

    Great Service, good prices , fast delivery!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Snow

    Post-Delivery Feedback

    Mar 9, 2026

    Love to order from fragrance X .. they have really the prices the product is how they describe it arrive in a short amount of time overall satisfy ordering from fragrance X

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Priny

    Post-Delivery Feedback

    Mar 9, 2026

    Excellent experience with FragranceX, delivery on time and all time update my shipping, I recommend FragranceX 💯 %.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 9, 2026

    I was told that the delivery is between 4 to 12 days now they are telling me that it takes 12 to 15 days and this 15 days is not written to your app but the product was perfect

    • Overall Rating: 5
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    • On Time Delivery: 1
    • Customer Support: 10
    Full ratings for this review »
  • IL Customer

    Post-Delivery Feedback

    Mar 8, 2026

    I have recommended FX to my friends. However, I regularly look for specific Bvlgari fragrances & have signed up for waitlists, but I’m then spammed with Bvlgaria ‘back in stock’ from FX, however it’s never the fragrance I have waitlisted

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • jhong

    Post-Delivery Feedback

    Mar 8, 2026

    all good & nice products..

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Bigg katt

    Post-Delivery Feedback

    Mar 7, 2026

    I told my friend of the products.that u.sell.its hard to find the perfume that's not so expensive.thank you.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 6, 2026

    I have been looking to try out some specific fragrances but didn’t want to spend too much for a scent that I’m not sure I would like or if it wouldn’t match well with my body chemistry I found some great options at really affordable prices.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Momo

    Post-Delivery Feedback

    Mar 6, 2026

    The club de nuit by armaf did not meet its expectations and this is one of the worst perfume in my collection and the most expensive one

    • Overall Rating: 3
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 7
    • On Time Delivery: 6
    • Customer Support: 6
    Full ratings for this review »
  • nazim

    Post-Delivery Feedback

    Mar 5, 2026

    slow delivery

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 5, 2026

    Perfect .

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Candy

    Post-Delivery Feedback

    Mar 4, 2026

    I ordered 1 cologne and they said I clicked add 1 in a drop down. I never saw a drop down. I quickly received an email confirming my 1 Cologne for $103.09 I thought it was final. Next day I get another one $224.. for 2, They said I could return.too much trouble. My problem was if I wanted 2, I would have ordered 2 the only order I made.When I clicked pay if must have dropped down, because I though it was final.If that happens, there should be .. Are you sure you want to order two? I have ordered from you for years, and always was good experience . Never ever saw a drop down before.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 4
    Full ratings for this review »
  • Diamond 💎

    Post-Delivery Feedback

    Mar 4, 2026

    I LOVE FRAGRANCEX ,I love buying my perfume from this company. I have told my friends and family about this company, they are buying there perfume and men cologne from yall now.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Insightful

    Post-Delivery Feedback

    Mar 4, 2026

    Generally satisfied . Only aspect is that it appears to be stuck in Singapore warehouse for quite a while

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Camilo Andrés Vargas

    Post-Delivery Feedback

    Mar 4, 2026

    Me gusta comprar los precios son muy buenos el envío a Colombia es exelente, la oferta en general es buena , aspecto negativo se acaban productos y no los reponen rápido , por los demás es muy recomendable comprar aquí .

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 4, 2026

    Smells really good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 4, 2026

    Dolce and Cabana is my favorite perfume and I love the price and fast service. Definitely will be ordering again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Olyf

    Site Experience Feedback

    Mar 4, 2026

    Struggled with GooglePay. Turned out to be a banking issue.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 4, 2026

    Thank you for the service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Logan

    Site Experience Feedback

    Mar 4, 2026

    I love online Shopping with Fragrance X.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sthera

    Site Experience Feedback

    Mar 4, 2026

    Currently I can't say cause it my first time and am not sure to fully trust but hoping for the best cause I saved all that amount.

    • Overall Rating: 5
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • raphael

    Site Experience Feedback

    Mar 4, 2026

    good fragrance broo

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fussy Gran

    Site Experience Feedback

    Mar 4, 2026

    I have purchased from Fragrance X previously and have recommended the website to others looking for a quality perfume at reduced prices, with good shipping times. They deliver when expected and I've never had anything damaged during shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 4, 2026

    None

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Tutu Howard

    Site Experience Feedback

    Mar 3, 2026

    Very convenient and affordable

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
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