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FloridaTobaccoShop Customer Reviews

FloridaTobaccoShop holds a 8.1/10 overall rating and 41 verified post-delivery reviews on Bizrate.

FloridaTobaccoShop logo
Certified
Most Current Certification:
Nov 2, 2026
FloridaTobaccoShop is your premium online smoke shop, offering the best prices for cigars, premium cigars, vapes, rolling papers, and tobacco accessories.

FloridaTobaccoShop Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - FloridaTobaccoShop

2023 Winner Circle of Excellence

1 years

Trust & Authority

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Learn more about reviews
Post-Delivery Feedback - 41 Reviews

Overall Satisfaction:

8.1out of 10

Would Shop Here Again:

8.4out of 10

Likelihood To Recommend:

8.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

73%75%
Neutral rating icon

Neutral

9%25%
Negative rating icon

Negative

18%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.1 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 168 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

76%76%
Neutral rating icon

Neutral

16%14%
Negative rating icon

Negative

8%10%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

6.8 out of 10

Variety of Shipping Options

Desired shipping options were available

7.5 out of 10

Recent Reviews for FloridaTobaccoShop

Showing 1 - 50 of 209

  • Rebecca

    Site Experience Feedback

    Nov 1, 2026

    It was easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Oct 30, 2026

    I really liked the website. Every thing was really easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Oct 30, 2026

    my only complaint is that it takes' a week to process my order

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Florida cigar

    Site Experience Feedback

    Oct 30, 2026

    easy to use but it would have been SO much easier if you accepted paypal

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Oct 27, 2026

    So far so good

    • Overall Rating: 10
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Oct 27, 2026

    Very good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Wolf

    Post-Delivery Feedback

    Oct 24, 2026

    It did seem a long period between date of order and date shipped. Can't recommend to friends as I'm the only smoker among of my friends.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review ยป
  • Wicked Smart

    Post-Delivery Feedback

    Oct 23, 2026

    This is the easiest and best value for my needs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Oct 21, 2026

    I have none.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review ยป
  • JP

    Site Experience Feedback

    Oct 20, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Tommy Dang

    Site Experience Feedback

    Oct 19, 2026

    I enjoyed it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • TJ

    Site Experience Feedback

    Oct 18, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Bobbie

    Site Experience Feedback

    Oct 13, 2026

    Will see depending on delivery

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Oct 11, 2026

    Good and simple

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Oct 9, 2026

    On the 29th of September I purchased the same order as the one I placed today. what irritates me is the fact that my order was not processed until the 7th of October! Why???

    • Overall Rating: 5
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review ยป
  • Doc

    Site Experience Feedback

    Oct 6, 2026

    Large orders should have free shipping.

    • Overall Rating: 4
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review ยป
  • Russcor

    Site Experience Feedback

    Oct 6, 2026

    good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Oct 2, 2026

    Fast, easy and economical. Win. Win. Win.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • JP

    Site Experience Feedback

    Sep 24, 2026

    Good prices. Very low stock. Couldn't get site to take PayPal, Again...

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review ยป
  • Risibel

    Post-Delivery Feedback

    Sep 23, 2026

    All good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review ยป
  • Jude

    Post-Delivery Feedback

    Sep 22, 2026

    Bad experience

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review ยป
  • Zafar

    Site Experience Feedback

    Sep 20, 2026

    Very good and cheep price is good ๐Ÿ‘

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review ยป
  • Dj Flash

    Site Experience Feedback

    Sep 19, 2026

    Everything was great as always

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Muhammad zafar

    Site Experience Feedback

    Sep 16, 2026

    Gogel

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Sep 14, 2026

    horrible experience trying to order

    • Overall Rating: 2
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 5
    Full ratings for this review ยป
  • Sharky

    Site Experience Feedback

    Sep 11, 2026

    your site said free shipping over $250.00 I still got charged shipping!! Not good!!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review ยป
  • Larry

    Post-Delivery Feedback

    Sep 10, 2026

    Someone actually answered when I called by phone. She was courteous and took time to answer my concerns. Unheard of these days !!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review ยป
  • Junior

    Site Experience Feedback

    Sep 7, 2026

    n/a

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review ยป
  • DS

    Site Experience Feedback

    Sep 7, 2026

    Easy ordering product as described. Shipping a little too much.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Anita

    Site Experience Feedback

    Sep 4, 2026

    I used to live in Florida and bought cigarettes on stores there. The price is much better than ca. Prices. Looking for good prices on Marlboro cigarettes if you know of one.florida tobbaco Shop have been good to me.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Sep 2, 2026

    shipping charges did not agree with first attempt of purchase. free shipping for orders over $250

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Sep 1, 2026

    After last communication and the changes the shops do have, I got a great experience.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review ยป
  • Chops

    Post-Delivery Feedback

    Aug 28, 2026

    Was happy with my purchase, will order again from FTS.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review ยป
  • DTmennis

    Post-Delivery Feedback

    Aug 27, 2026

    I have NOT gotten my order YET!!!!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review ยป
  • ajps10

    Site Experience Feedback

    Aug 27, 2026

    normal

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Larry

    Site Experience Feedback

    Aug 24, 2026

    Good Service and Selection

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review ยป
  • Mar

    Site Experience Feedback

    Aug 24, 2026

    First time ordering it went easy

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Stunkers

    Post-Delivery Feedback

    Aug 20, 2026

    Easy to order, I did have to type in a few alternatives and a couple times to get one I was looking for, checkout worked quickly and I received this order on time and a day earlier than I thought, I received a credit on backorder for 2 cartons. I hope not too long of interference. Thank You. From a downtown to county to county, state to state walk a then in recent years : )

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review ยป
  • Stephen

    Site Experience Feedback

    Aug 19, 2026

    Good prices and easy too navigate

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review ยป
  • Malia

    Site Experience Feedback

    Aug 19, 2026

    Love it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Larry

    Site Experience Feedback

    Aug 18, 2026

    N/A

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review ยป
  • Ray

    Site Experience Feedback

    Aug 18, 2026

    It was easy, overall good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • BJ

    Site Experience Feedback

    Aug 17, 2026

    I had no problems!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review ยป
  • Online Shopper

    Site Experience Feedback

    Aug 13, 2026

    Only had 1 bad experience with shipping. took 3 weeks to get the order

    • Overall Rating: 5
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review ยป
  • Otis

    Site Experience Feedback

    Aug 9, 2026

    Good value easy to order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Chops

    Site Experience Feedback

    Aug 7, 2026

    was very easy to order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • Toni

    Site Experience Feedback

    Aug 5, 2026

    I had trouble with it not accepting my payment method of my debit card at first said my address or something may not be the same on file with my bank. I then tried my PayPal and it had trouble and an error with that so I went back and tried my debit card just the same as I did at first and it went thru.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review ยป
  • Joan

    Site Experience Feedback

    Aug 2, 2026

    Quick search bar worked, private and quickly done

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • KW

    Site Experience Feedback

    Jul 30, 2026

    Quick and easy to order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review ยป
  • C'Ann

    Post-Delivery Feedback

    Jul 29, 2026

    I ordered some Cheyenne menthol cigarettes. The first mailing notice mentioned that a POB address was unacceptable. I had written in the commits that we didn't have home delivery and that if you didn't show the P. O. Box, they would return the package, so I sent an email and reminded you that both addresses must be shown on the package so that the package was delivered using both addresses by the carriers. You guys did it right and package came in on time. Thank you.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review ยป
FloridaTobaccoShop Customer Reviews | Verified Customer Reviews at Bizrate Surveys