Fire Mountain Gems and Beads Reviews - 1,628 Review - /10
2024
Winner
Circle of
Excellence
6 years
Fire Mountain Gems and Beads Rating
| Overall Satisfaction | Not yet rated |
|---|---|
| Would Shop Here Again | Not yet rated |
| Likelihood to Recommend | Not yet rated |
| Product Selection | Not yet rated |
| Ease of Finding | Not yet rated |
| Checkout Satisfaction | Not yet rated |
| Product Met Expectations | Not yet rated |
| On-Time Delivery | Not yet rated |
| Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
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Returns Process
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Recent Reviews for Fire Mountain Gems and Beads
Showing 101 - 120 of 1,628
KW
Site Experience Feedback
Aug 05, 2024
ordering is very fast and efficient with good inventory. I do wish you have more high end two tone findings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
VNA
Site Experience Feedback
Aug 05, 2024
I had a fantastic experience navigating the Fire Mountain Gems and Beads website. The site is user-friendly and well-organized, making it easy to find exactly what I was looking for. The product descriptions are detailed, and the high-quality images provide a clear view of each item. The checkout process was smooth. Overall, I love Fire Mountain Gems and Beads for my your jewelry-making needs!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CH
Site Experience Feedback
Aug 05, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
beadingrita
Site Experience Feedback
Aug 05, 2024
The Website was easy to traverse. I found what I needed, checked out with out any issues!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
,yn
Site Experience Feedback
Aug 05, 2024
I always check FM for my jewelry making needs.one thing that could help navigating through Miyuki delicas would be clearer categories for finishes and gram amounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barb
Post-Delivery Feedback
Aug 05, 2024
Order was received timely
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Calamity
Site Experience Feedback
Aug 05, 2024
I had no problem with placing my order. Log-in as been problematic in the past.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
JEM
Post-Delivery Feedback
Aug 04, 2024
Generally speaking, I have found the quality, customer support, and responsiveness to be outstanding. Happy to recommend FMG to others.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Wentzy
Site Experience Feedback
Aug 04, 2024
I was looking for something specific so was only shopping for one type of item. After I found out the correct term for it - it was easy to find. However, I have some post earrings that have larger than normal posts and there was no way to find out if the holes in the ear nuts would accomodate those posts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 04, 2024
always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cheryl
Site Experience Feedback
Aug 04, 2024
I have been shopping your site for this order for a few days. It's nice to be able to come back to my cart. I also made use of your chat feature to help find products. I think your search feature could use some work; your chat expert helped me find items that your search feature didn't show me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sally
Site Experience Feedback
Aug 04, 2024
Easy to find products. Good description of products. Wished you had more option in thickness of wire in squared and half round wire.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PiscesQueen
Site Experience Feedback
Aug 04, 2024
I love the amazing inventory that Fire Mountain has and there are always specials so you can get quality pieces at a savings. I had a great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
msuchy
Site Experience Feedback
Aug 04, 2024
Experience was great. The pictures show products very well and item details are very helpful. Also love the silk thread size charts, very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jo
Site Experience Feedback
Aug 04, 2024
In terms of narrowing down choices, it would be nice to be able to check all the boxes I'd like to use and then have the filter re-sort, instead of checking one, waiting for the reload, checking another, waiting for the reload, etc.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beth
Post-Delivery Feedback
Aug 04, 2024
The Customer Service is very helpful and knowledgeable. Only once did someone seems disinterested. FMJ has what I need. No need to go anywhere else.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ray
Site Experience Feedback
Jul 25, 2024
i like the quality, but i would love a free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Post-Delivery Feedback
Aug 04, 2024
I would definitely recommend, love the quality of your products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Happy Beader
Site Experience Feedback
Jul 27, 2024
Love this website. Excellent products with high quality stones.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Beader
Post-Delivery Feedback
Aug 04, 2024
I appreciate the high quality on most items I purchase, especially their selection of Gem stones.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
kyrin
Site Experience Feedback
Jul 24, 2024
I'm very grateful that "Fire Mountain Gems and Beads" always give their customers honest information about material they selling. Best pricing and quality of materials.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kyrin
Post-Delivery Feedback
Aug 04, 2024
Good variety of natural gemstones.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Carolin
Site Experience Feedback
Jul 25, 2024
price per pair comes handy to make a decision buying materials for sales porpouses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »