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Fahrney's Pens Customer Reviews

Fahrney's Pens holds a 9.3/10 overall rating and 146 verified post-delivery reviews on Bizrate.

Fahrney's Pens logo
Certified
Most Current Certification:
Oct 8, 2026
Family-owned boutique specializing in high-end writing instruments, stationary, and watches since 1929.

Fahrney's Pens Rating

Customer Certified
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Circle of Excellence
Circle of Excellence - Fahrney's Pens

2024 Winner Circle of Excellence

4 years

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Post-Delivery Feedback - 146 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%86%
Neutral rating icon

Neutral

6%5%
Negative rating icon

Negative

6%10%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

9.5 out of 10

Site Experience Feedback - 376 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

88%88%
Neutral rating icon

Neutral

12%13%
Negative rating icon

Negative

0%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

Recent Reviews for Fahrney's Pens

Showing 1 - 50 of 522

  • Simple, solid website

    Site Experience Feedback

    Oct 6, 2026

    Easy shopping experience! Nice selection at good prices, as well. One small thing; it would be nice if there were a standard set of specifications for every pen. For instance, one pen description said that it took cartridges, but not the type of cartridge, such as proprietary or standard. If every pen had the same table of product data, it would be easier to compare them. It's nice to be able to support a local DC business, even when I don't have time to get to their downtown location.

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dan

    Post-Delivery Feedback

    Oct 4, 2026

    A-OK

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Luci

    Post-Delivery Feedback

    Oct 2, 2026

    I want to order from Fahrney’s, but they don’t seem to carry the more popular fountain pens that I’m interested in. Their ink selection is very limited, and I’m not aware of any discounts or incentive programs.

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Dave

    Site Experience Feedback

    Sep 29, 2026

    Bought the items i wanted Discount coupons would not apply

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Oma

    Site Experience Feedback

    Sep 29, 2026

    Website somewhat frustrating to manuver. It hopes around and shows too many ads. Also adds add to small balloon msg of thing I just ordered making the assumption it needs to be hit then adds an addt’l item to one of the items already on the cart list.probably wasted 5-10minfrlrating those extra products. Also it’s really not any of your business how old I am, my income, how many kids and their ages,’my gender, etc. I realize it’s a way to use as a marketing tool but I do not wish to be included I that. I intend to buy what I buy regardless of being a divorce, widow, a mi or child, in prison, black, yellow or green!! And what if any decides if the info is true or correct or pulled from someone else’s info? Ok you asked, I delivered!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Lefty

    Site Experience Feedback

    Sep 26, 2026

    The overall quality and affordability of the line of products are most desirable. The selection is very appealing and interesting. I believe I am given access to writing instruments that I might not find elsewhere. It's a fun site to visit!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dan

    Site Experience Feedback

    Sep 24, 2026

    Good and satisfied!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Red

    Post-Delivery Feedback

    Sep 22, 2026

    I bought refills for a Shaeffer pen I bought at Fahrney's. The website was not specific enough about the specific refill needed. The one I purchased does not fit the pen.

    • Overall Rating: 1
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 2
    Full ratings for this review »
  • Shashie

    Post-Delivery Feedback

    Sep 22, 2026

    It is always a good experience. I had also called them about a fountain pen nib repair and they gave me the name of someone. They always tell me about a pen I am ready to buy and maybe a comparable that's better. I like them very much. They don't carry alll the small accessories that they used to but that's ok

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Unhappy Customer

    Post-Delivery Feedback

    Sep 19, 2026

    I ordered blue ink. Box indicated it was blue ink. BLACK ink is what comes out of my nib.

    • Overall Rating: 2
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Richy

    Post-Delivery Feedback

    Sep 18, 2026

    Pen looks and writes great. I’m very happy with my purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Horse

    Site Experience Feedback

    Sep 17, 2026

    Unfortunately one item note available Experience ok

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Trevor

    Post-Delivery Feedback

    Sep 15, 2026

    Item selection is not a large as some other pen stores in the region. I purchased this pen due to the discounted price and acceptable nib size.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Me

    Site Experience Feedback

    Sep 15, 2026

    Without intimate knowledge of pens, I was a little challenged to find interesting pens or not sure what to look for

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Frank V

    Post-Delivery Feedback

    Sep 14, 2026

    Fahrny's has always been my first choice for pens.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 12, 2026

    I would like to see videos from your CEO. I enjoyed them in the past when he was at Goulet

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • les

    Site Experience Feedback

    Sep 12, 2026

    After my in-person experience at Fahrney's Pens in July, I was sure to revisit the website to make my next purchase. It was very easy to navigate the site and visually appealing. I did find the shipping to be a bit pricey, but understandable for cross-country shipping. Hello from California!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alan S.

    Post-Delivery Feedback

    Sep 12, 2026

    Ordering was very easy and shipping was fast. Great looking pen.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Slacey

    Site Experience Feedback

    Sep 11, 2026

    Wonderful for a great store local in Washington DC

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ron

    Site Experience Feedback

    Sep 10, 2026

    Great products

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Richy H.

    Site Experience Feedback

    Sep 8, 2026

    Great price for the anchor drop pen

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sal

    Site Experience Feedback

    Sep 8, 2026

    I had a good experience with the transaction. Everything was specified very clearly.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • The Hat l

    Site Experience Feedback

    Sep 4, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • joe

    Post-Delivery Feedback

    Sep 4, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Robert G

    Post-Delivery Feedback

    Sep 1, 2026

    Great store. Great legacy. Great pen. Everything was as described.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Luis

    Site Experience Feedback

    Aug 31, 2026

    Excellent. Limited stock of chosen item; pilot vanishing point.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • penyardman

    Post-Delivery Feedback

    Aug 27, 2026

    A replacement was sent to me, but I was not informed that it was happening. All of a sudden a package arrived at my doorstep. It would have been nice to know that a replacement was being sent.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 25, 2026

    Fahrney's has been around for a long time and they know what they are doing. They have a great mix of products and they are easy to work with

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 25, 2026

    I liked the ability to examine the pen's detail and description. I don't remember seeing shipping options, but since this is a gift for an advance date, no problem. You should offer the purchase of additional pen refills when offering the specific pen. Thanks--I've loved your store for decades and hope to someday visit your new store!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Liberty

    Site Experience Feedback

    Aug 23, 2026

    I am very satisfied with my experience today purchasing from Fahrney’s Pens. It was very straightforward and easy. I would recommend Fahrney’s Pens to all of my friends and anyone else who may inquire.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aviator

    Post-Delivery Feedback

    Aug 23, 2026

    My experience purchasing pens and pen related items from Fahrney’s has always been great and this time was not different. Fahrney is reliable, caring and professional.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 21, 2026

    very easy to navigate. impressed by customer service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Robert G

    Site Experience Feedback

    Aug 21, 2026

    I would love an opportunity for an in-store pickup. That would be a great thing to be able to do so as to avoid shipping fees.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 20, 2026

    I would have preferred blue medium point Montblanc ballpoint refills, but the black will be satisfactory.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Aug 19, 2026

    All good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Charlie

    Post-Delivery Feedback

    Aug 17, 2026

    I wanted the 275 pen but the item was sold out. I have bought many types of pens and related supplies and expect to continue in the future. Good company to deal with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kat

    Site Experience Feedback

    Aug 15, 2026

    Everything went smoothly

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Aviator

    Site Experience Feedback

    Aug 12, 2026

    I have bought pens and accessories From Fahrney’s before and have always been extremely satisfied with their professional and caring demeanor.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dan

    Site Experience Feedback

    Aug 12, 2026

    Good, easy to use website. Reliable seller.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 12, 2026

    A bit confusing, as I was not sure how to find the items I was looking for, expecially ink cartridge refills for fountain pens.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BOB

    Site Experience Feedback

    Aug 11, 2026

    very efficient

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • pen buyer

    Post-Delivery Feedback

    Aug 10, 2026

    this pen looks a lot like a Diplomat pen. i love both.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 4, 2026

    I was disappointed by the limited selection available. Pens I wanted were out of stock.

    • Overall Rating: 7
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MrsGMA

    Post-Delivery Feedback

    Aug 3, 2026

    I bought the pen as a gift. It’s beautiful. And it came more quickly than expected.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 3, 2026

    Deana did a great job in communicating an error in shipping. It was no issue as I decided to keep both pens. She was courteous and professional.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Dr. A

    Post-Delivery Feedback

    Jul 31, 2026

    When I called the customer support number, Verizon said it was not in service. When I tried to send an email, it did not go through. The new web site sucks. When I tried to order stationery, that portion of the web site was non-functional. I tried the same thing about a month ago with the same result. The old web site was much better. I wanted to send the send the pen to a different address but there was no option for this choice. I love Fahrneys but I am very disappointed with the new web site. I love the products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • LorryL

    Post-Delivery Feedback

    Jul 29, 2026

    Fahrney’s aervice was, as always, impeccable. The only problem i have encountered is the pen itself. Its appearance is as lovely as expected, but the ball point pen skips when I write with it. I am hoping that it imptoves over time with more use.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 27, 2026

    Shopped at Fahrney’s for a long time. Wide selection of pens at good prices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Terri

    Post-Delivery Feedback

    Jul 27, 2026

    I love to order from Fahrney’s Pens. A wonderful selection and great prices!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • RJ

    Post-Delivery Feedback

    Jul 27, 2026

    Pens arrived as described and shipped quickly!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »