EZVacuum Customer Reviews

EZVacuum holds a 8.5/10 overall rating and 1,393 verified post-delivery reviews on Bizrate.

Most Current Certification:

Oct 23, 2026

EZ Vacuum is an online retailer of vacuum cleaners, supplies, allergy relief products, and air cleaners. EZVacuum, headed by Vacuum Cleaner professionals who have more than fifteen years of experience in the vacuum cleaning industry, keeps a fundamental business philosophy that is based on an approach to customer service as well as product selection driven by customers.

EZVacuum Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

1 years

Trust & Authority

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Learn more about reviews

Post-Delivery Feedback - 1,393 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.5out of 10

Likelihood To Recommend:

7.8out of 10

Overall Rating	Past 3 Months	Past Month
Positive	78%	77%
Neutral	7%	6%
Negative	16%	17%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

3.3 out of 10

Site Experience Feedback - 475 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.1out of 10

Overall Rating	Past 3 Months	Past Month
Positive	76%	75%
Neutral	20%	17%
Negative	4%	8%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

Recent Reviews for EZVacuum

Showing 1 - 50 of 1,868

Online Shopper
Post-Delivery Feedback
Oct 22, 2026
expected 4 rollers for $15 .. received 1.. 1 is not worth $15 ..
Overall Rating: 1
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 6
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 22, 2026
The bags fit a very old machine. Thanks
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 22, 2026
Received a Hepa Filter and Removable / Rinsable Filter, both X 2, but the Removable Filter is the wrong shape. Needed a 'D' shaped filter, the received filter is completely round ('O') in shape, does not fit.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
ET
Site Experience Feedback
Oct 22, 2026
over all good experience decent orices
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Motyl66
Site Experience Feedback
Oct 21, 2026
Good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 21, 2026
So glad that the parts were available and at a fair price, was thrilled to see them arrive in less than a week!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Spiritualwiz
Site Experience Feedback
Oct 21, 2026
It was fine.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
chief
Site Experience Feedback
Oct 21, 2026
while surfing for the part, I finally happened to find your site which confirmed it will be compatible with my machine.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Wilmit
Post-Delivery Feedback
Oct 20, 2026
Everything was satisfactory
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 20, 2026
only received 2 out of 3 items ordered. no explanation but sent a credit for 1 item. would like to get email, out of stock, not available, etc.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Bravo420
Post-Delivery Feedback
Oct 20, 2026
Use EZVacuum they got good stuff.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Never received order
Post-Delivery Feedback
Oct 20, 2026
I’ve received 2 surveys on how i like my product and ive never received my order
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Nita
Post-Delivery Feedback
Oct 19, 2026
Good experience, got in good time, no problems with delivery or ordering; however, it doesnt fit my vacuum. I will be returning & calling to get the right one.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 19, 2026
Despite the company saying the order was delivered, it has NOT been delivered. I am still looking forward to receiving it.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: N/A
Full ratings for this review »
Pupster 48
Post-Delivery Feedback
Oct 19, 2026
Product received as advertised
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 18, 2026
works great with my vacuum. quick shipping, great price
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Witchbaby
Site Experience Feedback
Oct 17, 2026
So easy and convenient to use, especially when you have back issues.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
FBJ
Site Experience Feedback
Oct 17, 2026
It was very painless and hope part shows soon! Not many of these parts available anymore.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 17, 2026
Thanks
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
P
Site Experience Feedback
Oct 16, 2026
Easy to find parts, shipping was free as opposed to $10 on manufacturer site for some price items
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 16, 2026
I ordered this item thinking it work on my Perfect (brand name) vacuum cleaner . It would not fit. I have tried phoning you but could not get through. My cell #320-420-8617. Please contact me. email --djlarsonhutch@gmail.com
Overall Rating: 1
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
peggy
Post-Delivery Feedback
Oct 16, 2026
all i want is the right filters
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: 3
On Time Delivery: 5
Customer Support: 5
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 16, 2026
The process to order part was easy and fast. Order came in, in a timely manner. I had not checked my p.o. box. All is good. Thank U.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Ken
Post-Delivery Feedback
Oct 15, 2026
Poor packaging caused the vacuum cleaner filter arrived broken. Customer Service phone number 703-468-1592 is always busy, and no response when I reached out via email.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
waiting for resolution
Post-Delivery Feedback
Oct 15, 2026
I reached about to EZvacuum using the contact us link expressing my concern about these bags because they do not look like the type that I have been using for for over a decade. They were supposed to be the genuine bags shown in the photo of the ad, so I'm assuming that I was sent the wrong bags. The company has yet to respond to my questions about my order, which is frustrating and a huge disappointment. I shouldn't have to pay to return bags that were NOT what I ordered ... and I shouldn't have to wait for several days to hear back from the company.
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
master technician
Post-Delivery Feedback
Oct 15, 2026
ordered new beater bar belts for my g-4 came in on time
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
hutch
Post-Delivery Feedback
Oct 14, 2026
product shipped promptly. have not used yet.
Overall Rating: 6
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 5
Full ratings for this review »
Poor service
Post-Delivery Feedback
Oct 14, 2026
You had products but delivered late and attempts to contact by phone no response and email no response
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 3
Customer Support: 1
Full ratings for this review »
VacRepair
Post-Delivery Feedback
Oct 14, 2026
The Bissell vacuum parts I ordered fit my upright vacuum perfectly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 14, 2026
I was trying to connect 2 expandable hoses for my pet pro bissell vacuum but it did not fit. I am looking for an expandable hose longer (⁹than the standard hose) than 6 feet so that I can use my tools to the vacuum the ceiling.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 3
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 14, 2026
Sent the wrong part The order was correct,, the wrong part was shipped Sent 2 emails and tried calling,, no response yet
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Terry
Post-Delivery Feedback
Oct 14, 2026
One of the filters I received was not the correct part for my vacuum cleaner.
Overall Rating: 8
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
RRT
Post-Delivery Feedback
Oct 14, 2026
Easy to find the part I needed on the website and quick to be delivered! Once installed, I feel like it's better than the original. Very happy all around!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 13, 2026
I wish I saw how to apply 10% discount. EZSAVE10.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 9
Full ratings for this review »
Mae
Post-Delivery Feedback
Oct 13, 2026
When I called the service agent claimed they were out of the item I was looking for, yet when I did a double check and searched online I found it, and then ordered. Why did his information not match what was available?
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 2
Full ratings for this review »
mediasandy
Post-Delivery Feedback
Oct 13, 2026
They had exactly the vacuum bags I needed at a good price. I also added some vacuum scent tabs, that were suggested at checkout, to help with the dog smell my vacuum has.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
MidloWayne
Post-Delivery Feedback
Oct 13, 2026
Great parts for diy repairs, shipped quickly, worked great, highly competitive pricing. Absolutely no responses to 2 separate web-initiated queries directed to customer service. I’d use again in a heartbeat, with no expectation of customer support.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 7
Full ratings for this review »
KO
Post-Delivery Feedback
Oct 12, 2026
This was my first order with EZvacuum. They had exactly what I wanted. It was easy to find the filters I needed for my Shark vacuums.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 11, 2026
Got to ez vac from amazon
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 10, 2026
I was very happy with my purchase and will definitely recommend this website and go back for any future purchases
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 10, 2026
I received my order within days. They work perfectly and have extended the life of my vacuum. Couldn't be happier!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Con185
Post-Delivery Feedback
Oct 10, 2026
I bought the extra piece to attach to my other vacuum pieces to make it taller so that I don’t hurt my back when I vacuum. That’s perfectly with my other vacuum pieces and works very well. I bought the mop head to be able to really clean well under my bed and under other spaces. Very pleased with both.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Easy
Site Experience Feedback
Oct 9, 2026
Excellent website, quick and easy to locate the vacuum bags I needed; easy checkout.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 8, 2026
Ray was no installation instructions included with my part I find this to be very dissatisfying and I will never order from you ever again.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 2
Customer Support: 1
Full ratings for this review »
Dave
Site Experience Feedback
Oct 8, 2026
Easy to place order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Rd
Post-Delivery Feedback
Oct 8, 2026
Easy to order. Very fast delivery
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Greg
Post-Delivery Feedback
Oct 8, 2026
Part is 6 “ too long even though it is listed for my vacuum
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: 1
Full ratings for this review »
Nothanks
Post-Delivery Feedback
Oct 8, 2026
Conveinent
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 8, 2026
Thank you!
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 7, 2026
It’s not as powerful as advertised.
Overall Rating: 6
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: N/A
Full ratings for this review »

Online Shopper
Post-Delivery Feedback
Oct 22, 2026
expected 4 rollers for $15 .. received 1.. 1 is not worth $15 ..
Overall Rating: 1
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 6
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 22, 2026
The bags fit a very old machine. Thanks
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 22, 2026
Received a Hepa Filter and Removable / Rinsable Filter, both X 2, but the Removable Filter is the wrong shape. Needed a 'D' shaped filter, the received filter is completely round ('O') in shape, does not fit.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
ET
Site Experience Feedback
Oct 22, 2026
over all good experience decent orices
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Motyl66
Site Experience Feedback
Oct 21, 2026
Good.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 21, 2026
So glad that the parts were available and at a fair price, was thrilled to see them arrive in less than a week!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Spiritualwiz
Site Experience Feedback
Oct 21, 2026
It was fine.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
chief
Site Experience Feedback
Oct 21, 2026
while surfing for the part, I finally happened to find your site which confirmed it will be compatible with my machine.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Wilmit
Post-Delivery Feedback
Oct 20, 2026
Everything was satisfactory
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 20, 2026
only received 2 out of 3 items ordered. no explanation but sent a credit for 1 item. would like to get email, out of stock, not available, etc.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Bravo420
Post-Delivery Feedback
Oct 20, 2026
Use EZVacuum they got good stuff.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Never received order
Post-Delivery Feedback
Oct 20, 2026
I’ve received 2 surveys on how i like my product and ive never received my order
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Nita
Post-Delivery Feedback
Oct 19, 2026
Good experience, got in good time, no problems with delivery or ordering; however, it doesnt fit my vacuum. I will be returning & calling to get the right one.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 19, 2026
Despite the company saying the order was delivered, it has NOT been delivered. I am still looking forward to receiving it.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: N/A
Full ratings for this review »
Pupster 48
Post-Delivery Feedback
Oct 19, 2026
Product received as advertised
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 18, 2026
works great with my vacuum. quick shipping, great price
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Witchbaby
Site Experience Feedback
Oct 17, 2026
So easy and convenient to use, especially when you have back issues.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
FBJ
Site Experience Feedback
Oct 17, 2026
It was very painless and hope part shows soon! Not many of these parts available anymore.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 17, 2026
Thanks
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
P
Site Experience Feedback
Oct 16, 2026
Easy to find parts, shipping was free as opposed to $10 on manufacturer site for some price items
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 16, 2026
I ordered this item thinking it work on my Perfect (brand name) vacuum cleaner . It would not fit. I have tried phoning you but could not get through. My cell #320-420-8617. Please contact me. email --djlarsonhutch@gmail.com
Overall Rating: 1
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
peggy
Post-Delivery Feedback
Oct 16, 2026
all i want is the right filters
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: 3
On Time Delivery: 5
Customer Support: 5
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 16, 2026
The process to order part was easy and fast. Order came in, in a timely manner. I had not checked my p.o. box. All is good. Thank U.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Ken
Post-Delivery Feedback
Oct 15, 2026
Poor packaging caused the vacuum cleaner filter arrived broken. Customer Service phone number 703-468-1592 is always busy, and no response when I reached out via email.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
waiting for resolution
Post-Delivery Feedback
Oct 15, 2026
I reached about to EZvacuum using the contact us link expressing my concern about these bags because they do not look like the type that I have been using for for over a decade. They were supposed to be the genuine bags shown in the photo of the ad, so I'm assuming that I was sent the wrong bags. The company has yet to respond to my questions about my order, which is frustrating and a huge disappointment. I shouldn't have to pay to return bags that were NOT what I ordered ... and I shouldn't have to wait for several days to hear back from the company.
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
master technician
Post-Delivery Feedback
Oct 15, 2026
ordered new beater bar belts for my g-4 came in on time
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
hutch
Post-Delivery Feedback
Oct 14, 2026
product shipped promptly. have not used yet.
Overall Rating: 6
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 5
Full ratings for this review »
Poor service
Post-Delivery Feedback
Oct 14, 2026
You had products but delivered late and attempts to contact by phone no response and email no response
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 3
Customer Support: 1
Full ratings for this review »
VacRepair
Post-Delivery Feedback
Oct 14, 2026
The Bissell vacuum parts I ordered fit my upright vacuum perfectly.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 14, 2026
I was trying to connect 2 expandable hoses for my pet pro bissell vacuum but it did not fit. I am looking for an expandable hose longer (⁹than the standard hose) than 6 feet so that I can use my tools to the vacuum the ceiling.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 3
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 14, 2026
Sent the wrong part The order was correct,, the wrong part was shipped Sent 2 emails and tried calling,, no response yet
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Terry
Post-Delivery Feedback
Oct 14, 2026
One of the filters I received was not the correct part for my vacuum cleaner.
Overall Rating: 8
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
RRT
Post-Delivery Feedback
Oct 14, 2026
Easy to find the part I needed on the website and quick to be delivered! Once installed, I feel like it's better than the original. Very happy all around!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 13, 2026
I wish I saw how to apply 10% discount. EZSAVE10.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 9
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Mae
Post-Delivery Feedback
Oct 13, 2026
When I called the service agent claimed they were out of the item I was looking for, yet when I did a double check and searched online I found it, and then ordered. Why did his information not match what was available?
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 2
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mediasandy
Post-Delivery Feedback
Oct 13, 2026
They had exactly the vacuum bags I needed at a good price. I also added some vacuum scent tabs, that were suggested at checkout, to help with the dog smell my vacuum has.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
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MidloWayne
Post-Delivery Feedback
Oct 13, 2026
Great parts for diy repairs, shipped quickly, worked great, highly competitive pricing. Absolutely no responses to 2 separate web-initiated queries directed to customer service. I’d use again in a heartbeat, with no expectation of customer support.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 7
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KO
Post-Delivery Feedback
Oct 12, 2026
This was my first order with EZvacuum. They had exactly what I wanted. It was easy to find the filters I needed for my Shark vacuums.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
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Online Shopper
Post-Delivery Feedback
Oct 11, 2026
Got to ez vac from amazon
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
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Online Shopper
Post-Delivery Feedback
Oct 10, 2026
I was very happy with my purchase and will definitely recommend this website and go back for any future purchases
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
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Online Shopper
Post-Delivery Feedback
Oct 10, 2026
I received my order within days. They work perfectly and have extended the life of my vacuum. Couldn't be happier!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
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Con185
Post-Delivery Feedback
Oct 10, 2026
I bought the extra piece to attach to my other vacuum pieces to make it taller so that I don’t hurt my back when I vacuum. That’s perfectly with my other vacuum pieces and works very well. I bought the mop head to be able to really clean well under my bed and under other spaces. Very pleased with both.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
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Easy
Site Experience Feedback
Oct 9, 2026
Excellent website, quick and easy to locate the vacuum bags I needed; easy checkout.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
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Online Shopper
Post-Delivery Feedback
Oct 8, 2026
Ray was no installation instructions included with my part I find this to be very dissatisfying and I will never order from you ever again.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 2
Customer Support: 1
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Dave
Site Experience Feedback
Oct 8, 2026
Easy to place order
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
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Rd
Post-Delivery Feedback
Oct 8, 2026
Easy to order. Very fast delivery
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
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Greg
Post-Delivery Feedback
Oct 8, 2026
Part is 6 “ too long even though it is listed for my vacuum
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: 1
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Nothanks
Post-Delivery Feedback
Oct 8, 2026
Conveinent
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
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Online Shopper
Post-Delivery Feedback
Oct 8, 2026
Thank you!
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
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Online Shopper
Post-Delivery Feedback
Oct 7, 2026
It’s not as powerful as advertised.
Overall Rating: 6
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: N/A
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