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EZVacuum Customer Reviews

EZVacuum holds a 8.7/10 overall rating and 1,336 verified post-delivery reviews on Bizrate.

EZVacuum logo
Certified
Most Current Certification:
Aug 1, 2026
EZ Vacuum is an online retailer of vacuum cleaners, supplies, allergy relief products, and air cleaners. EZVacuum, headed by Vacuum Cleaner professionals who have more than fifteen years of experience in the vacuum cleaning industry, keeps a fundamental business philosophy that is based on an approach to customer service as well as product selection driven by customers.

EZVacuum Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - EZVacuum

2016 Winner Circle of Excellence

1 years

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Learn more about reviews
Post-Delivery Feedback - 1,336 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

8.9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%76%
Neutral rating icon

Neutral

7%8%
Negative rating icon

Negative

14%16%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

4 out of 10

Site Experience Feedback - 648 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%84%
Neutral rating icon

Neutral

14%12%
Negative rating icon

Negative

6%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for EZVacuum

Showing 1 - 50 of 1,984

  • Online Shopper

    Site Experience Feedback

    Jul 30, 2026

    It took me a while, but I found what I was looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 30, 2026

    I ordered a product in manufacturer’s package, but item came LOOSE in a shipping package with no manufacturer package or ID.

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • dave

    Site Experience Feedback

    Jul 30, 2026

    very easy to use now we will see how fast we get the parts

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • bubkiebki

    Post-Delivery Feedback

    Jul 30, 2026

    excellent replacement for a broken part.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 30, 2026

    Ease of purchase, appropriate items

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Pam

    Site Experience Feedback

    Jul 30, 2026

    Fine every thing was fine. Pretty simple thank you

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • crawdaddy

    Site Experience Feedback

    Jul 29, 2026

    It was great they had what i was looking for at the best price .Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • B.E.

    Post-Delivery Feedback

    Jul 29, 2026

    The only bummer was I didn’t get the 15% discount.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 29, 2026

    ok

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Nan

    Post-Delivery Feedback

    Jul 29, 2026

    Three different venders including EZ vacuum all delivered the wrong part for our 7000 Simplicity vacuume . I used the number on the old belt SB7, but the replacement part number included /something else.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 1
    Full ratings for this review »
  • Bfine

    Post-Delivery Feedback

    Jul 28, 2026

    Perfect part. Hard to find but they had it!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 28, 2026

    The replacement hose is perfect, and I am happy with it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 28, 2026

    I purchased the wrong items. I sent a request to return the items, I am waiting for a responds

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 7
    Full ratings for this review »
  • NDube

    Post-Delivery Feedback

    Jul 28, 2026

    The bags fit my older Electrolux vacuum perfectly. EZvacuum was the only place I could find the replacement bags. Shipping was fast and the price was reasonable.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • beps

    Site Experience Feedback

    Jul 28, 2026

    Easy purchase and found the item quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Pamysarah

    Post-Delivery Feedback

    Jul 28, 2026

    I feel the price of the bags was extremely high in the future I will be buying generic from amazon

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Cat

    Post-Delivery Feedback

    Jul 27, 2026

    N'A

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Speak N Go

    Site Experience Feedback

    Jul 27, 2026

    Very easy to order Just speed it in and it just popped up in google

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aj

    Post-Delivery Feedback

    Jul 27, 2026

    Really good place to order good vacuum products from

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 27, 2026

    Item will not work. Need to talk to a representative

    • Overall Rating: 3
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 4
    • On Time Delivery: 10
    • Customer Support: 5
    Full ratings for this review »
  • LMA

    Post-Delivery Feedback

    Jul 26, 2026

    After not being able to find a vacuum repair shop nearby, I decided to see if I could order the part needed and repair the vacuum myself. Although it took me some time I was able to replace the broken belt myself.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Exmotordep

    Post-Delivery Feedback

    Jul 26, 2026

    easily found on the website, actually arrived a day earlier then stated

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 26, 2026

    I have been trying to find replacement bags for my Oreck vacuum cleaner for at least 6 months after the dealer in my area closed. I contacted the Company directly to get some bags and was advised that they no longer make my model vacuum and they don’t sell the replacement bags. So I went on a “hunt” to find the bags I needed. Imagine how pleased I was to find your website AND the bags I needed. I placed an order for exactly what I needed, they shipped and arrived in a timely fashion and I’ve been vacuuming ever since. Thanks so much. Needless to say I’m very disappointed with Oreck’s service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 26, 2026

    Website showed a package of 12 vacuum bags plus a motor filter. I received a stack of loose filter bags, and no motor filter.

    • Overall Rating: 6
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 6
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 25, 2026

    All went well....thanks!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 25, 2026

    N/a

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 25, 2026

    Glad I found the part I needed with this vendor and the speed that it was shipped and received.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 25, 2026

    N/a

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Big Earl

    Post-Delivery Feedback

    Jul 24, 2026

    the vacuum atatchment were sold as universal but did not fit. Would like to return

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 24, 2026

    Easy process and great schematics to find the right part.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Nick

    Site Experience Feedback

    Jul 24, 2026

    Easy checkout.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shelly

    Site Experience Feedback

    Jul 23, 2026

    Extremely easy experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • The catman

    Post-Delivery Feedback

    Jul 23, 2026

    I found the bags that were supposed to fit my Bissell vacuum but when I opened the bag and tryed to put vacuum bag onto machine i saw it was to small opening,by about 1/4 inch,now I want a refund.

    • Overall Rating: 2
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 23, 2026

    good product, delivery was bad

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 2
    • Customer Support: N/A
    Full ratings for this review »
  • Ruth

    Post-Delivery Feedback

    Jul 23, 2026

    I was looking for a brush for my vacuum and your website pop-up,I just want to try the item in your page and is what I need.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Alice

    Site Experience Feedback

    Jul 23, 2026

    I was surprised that I found quickly the product I needed in your website.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 23, 2026

    Needed to replace the cracked hose in my Dyson. The delivery took a long time (thanks to USPS), but the hose fits perfectly. Glad to replace the part and keep using the vacuum that’s already 12+ years old but works great.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: N/A
    Full ratings for this review »
  • Got that part you needed

    Post-Delivery Feedback

    Jul 22, 2026

    Well, for one, I hated that I can't talk to a live person. That gets kind of sickening. I wanted to resolve an issue to find out if it was the right part and everything else, but I had to wait for an email. That really drives me nuts.

    • Overall Rating: 5
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 5
    Full ratings for this review »
  • Elizabeth

    Site Experience Feedback

    Jul 22, 2026

    Quick and easy ordering items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lynette

    Post-Delivery Feedback

    Jul 22, 2026

    Everything works for my vacuum except for the bottle that you put water in. It doesn’t fit my equipment. I just needed the cap to replace my original bottle that came with the vacuum. I have no plans to return it since I used the cap off of the bottle. My equipment works perfect now.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Buzz

    Post-Delivery Feedback

    Jul 21, 2026

    I never have to talk to anyone. They always have it in stock. Always delivered on time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 21, 2026

    Great service 👏

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 21, 2026

    EZvacuum is easy and friendly to deal with. Both times I've ordered from them the shipment has been delayed for many days by the postal service.

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 21, 2026

    The product shipped isn't the product I ordered. I requested a return a week ago and haven't heard back.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 1
    Full ratings for this review »
  • Virg

    Post-Delivery Feedback

    Jul 21, 2026

    Wrong part was sent

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Kats

    Post-Delivery Feedback

    Jul 21, 2026

    Very in formative website. Easy to find needed parts. Reasonable pricing. Shipping a bit slow.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Jorge

    Post-Delivery Feedback

    Jul 20, 2026

    I had an issue with one of the pieces on a vacuum kit,it was missing. But it was resolved really quick. Will buy from you again. Thank you very much!!

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Joe N.

    Post-Delivery Feedback

    Jul 20, 2026

    Have made 2 purchases. Have great experience and will use in thr future, if needed and have already recommended to others. Quick and accurate orders received quickly.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jul 20, 2026

    The product I received is not the product pictured

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 5
    Full ratings for this review »
  • Motoman

    Post-Delivery Feedback

    Jul 20, 2026

    Website says genuine dyson filter on the round post motor filter. This is a knockoff. No wrapping to see the brand. Not painted with the white arrow. Pleats are not same quantity. No dysaon p/n on part. Didn't fit tight. I don't know if this is a quality aftermarket or the 3 dollar chinese special from Amazon. Don't advertise genuine parts if that's not what you send. Some customers have oriental parts to compare to and can spot fakes.

    • Overall Rating: 5
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
EZVacuum Customer Reviews | Verified Customer Reviews at Bizrate Surveys